26 - 50 employees
Series A
Communications
Enterprise Software / SaaS

Dispatch Company Overview

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Jobs at Dispatch

 
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Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you. This...
Sales & Business Development
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data...
HR, Finance, & Operations

Why do we exist?

Our mission is to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. If you've ever taken the day off work to wait for the cable company to show up - or not show up, then you get it. We need something better to make the service experience smoother.

We believe Dispatch is that answer.

Dispatch is a fast-growing tech startup in Boston, MA with talented individuals working toward one goal – to empower enterprises with data, service pros with intuitive applications, and homeowners with a solution that helps them get their stuff fixed faster and better. Our technology enables modern service experiences throughout every step of the service lifecycle.

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally.

Come join our growing team!

123 N. Washington St,
Boston, MA 02114

Read About Us

Inside:
Engineering Spotlight
December 18, 2019
Inside:
Engineering Spotlight
December 18, 2019
Engineering Spotlight
August 28, 2019
Talent on the Move
April 26, 2019

Blog

May 6, 2020
Welcome to the Dispatch Digest! Take a look at some of the great new features we are highlighting this month: Appointment Types Some jobs are complex, and require different types of experts to visit a home over the course of several appointments. During these jobs, it’s important to stay organized and make sure everyone knows […] The post Dispatch Digest #4 appeared first on Dispatch Technologies. ...
April 13, 2020
What you’ll learn in 3-minutes We’re reviewing different protocols that will keep your service providers and customers safe while in the field.  Service Provider Safety: If you can, work remotely Being isolated away from your team and working out of the comfort of your home is the first step in remaining safe. If you can’t work […] The post Webinar in 3: 6 Ways to Keep Service Providers and Customers Safe During COVID-19 appeared first on Dispatch Technologies. ...
April 8, 2020
We are all experiencing the challenges of the COVID-19 outbreak. Perhaps it’s adjusting to more remote work and communication, or difficulties in keeping your services front of mind with customers. People are staying in and spending less money throughout the nation, and business, as usual, is looking more unusual by the day. You rely on […] The post Times are Tough – Here’s How Dispatch Can Help appeared first on Dispatch Technologies. ...
April 3, 2020
As of March 30, there have been more than 140,000 confirmed cases of COVID-19 in the U.S. Schools and businesses have closed, travel plans are on hold, and many of us have been ordered to shelter in place. But field service providers still have to do their jobs. Therefore, we put together this safety checklist […] The post Downloadable Checklist: Service Provider Safety for COVID-19 appeared first on Dispatch Technologies. ...
April 3, 2020
As of March 30, there have been more than 140,000 confirmed cases of COVID-19 in the U.S. Schools and businesses have closed, travel plans are on hold, and many of us have been ordered to shelter in place. But field service providers still have to do their jobs. So the question is, how do you […] The post How to Keep Your Service Providers Safe from COVID-19 appeared first on Dispatch Technologies. ...