250 - 500 employees
Public
B2B
Marketing & Sales Tech
SaaS

Constant Contact Company Overview

Our Promise

When we talk about our Promise, we’re talking about our commitment to helping small businesses and nonprofits succeed. How? Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. But it’s not just about the product: we knew our customers wanted to talk to real people when they had a question. And they needed help figuring out the right marketing strategy for their organization. So we made sure it was always just a phone call away, or with network of expert-taught classes and training, their neighborhood. It’s how we smooth our customers’ path to success.

 

Where it all started

Constant Contact was founded as “Roving Software” in 1995, setting up shop in a cramped attic in Brookline, Massachusetts. Back then, email was usually viewed as just a way for friends to communicate online. But our founders saw what it could be: a valuable marketing tool that would help small businesses level the playing field in the battle against big business.

By 2005, we surpassed 50,000 customers. Fenway Park couldn’t hold a crowd that big.

Just two years later we doubled the 50k mark it had taken us a decade to reach—introducing a second product and taking our company public in the process.

In 2009, Constant Contact reached all-new milestones: A third product (Event Marketing), more customers than ever (250,000), and a second office (Loveland, CO).

The next three years saw more new offices (San Francisco, UK) and powerful new products like Social Campaigns, SaveLocal, and SinglePlatform. To support it all, we ramped up our coaching and support operations, adding online chat, email, and tons of local classes and seminars for face—to—face learning.

In 2014, we unveiled our biggest innovation yet: a powerful new interface designed to be the all-in-one marketing solution. Through it all, we kept to our mission: to empower small businesses and nonprofits to grow customer relationships and succeed.

In 2016, Constant Contact was acquired by Endurance International Group—a deal that brought together two long-standing, successful Massachusetts companies to create a Boston-based public company of significant scale—and one absolutely passionate about helping small businesses succeed.

Today, Constant Contact operates as an Endurance business unit—the largest in its portfolio of brands, which also includes Bluehost, HostGator, and iPage. Endurance offers everything a small business needs to get online and grow online, including web hosting, domains, ecommerce, emarketing, and mobile business tools. We are five million small business customers strong…and growing.

Every day we challenge ourselves to find new ways to deliver on the promise of Endurance’s mission: help small businesses navigate the promise, power, and potential of the web.

 

Jobs at Constant Contact

 
31 Jobs Listed
Clear Filters
Waltham
Constant Contact as an exciting opportunity for an Android Developer to join the Mobile Team. This is an opportunity to build cutting-edge mobile and voice applications for email and social media marketing. What youll do: Develop new features that allow our customers to engage with their customers Collaborate with Product Management, UX, and Architects to understand the business needs as well as find the best technical solution for meeting those needs. Stay on top of industry trends and ensure the team appropriately utilizes the latest technologies and best...
Software Engineering/QA
Waltham
At Constant Contact, our UX Content Strategist use the power of language to develop strategies that meet both business objectives and customer needs. Working alongside researchers, designers , and developers, youll sport projects from ideation through deployment with the ultimate goal of crafting the clear, consistent, and concise copy that makes for an unbeatable user experience. What youll do: Write clear and compelling copy to guide users through a variety of digital channels Create content audits, voice and tone maps, taxonomies, and other content strategy deliverables...
UX & Design
Waltham
Our Software Engineering team is looking to expand our team of developers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. We are a fun, collaborative, agile work team solving interesting engineering challenges involving scale and big data. We work with state of the art technologies, methodologies, and processes. What youll do: Develop code that is functional, maintainable, efficient, and elegant...
Software Engineering/QA
Waltham
We are seeking an Human Resources Coordinator. This is an outstanding opportunity for a detail-oriented, team player with strong customer service focus! This is a critical role to the success of our HR Team. Its responsible for onboarding new employees, processing employee changes, answering day to day questions for our employees, managing our leave of absences for the Loveland location and off-boarding employees. The successful person will have superior organizational skills, be customer focused, and have strong attention to detail. Needs a can-do attitude with a proactive, innovative...
Sales & Business Development
Waltham
As the Product Data Analyst intern, youll work with Senior Analysts, Product Managers, User Experience Researchers (UXR), DB/DW engineers and other analysts to dig into the product data. You will work to surface insights about customer and product usage. Youll contribute to the future of our product by providing the Product Managers with the data that they need to understand what our customers are doing and how they do it. What youll do: Youll be experimenting with the product in order to understand our customer's experience Youll be exploring the raw data thats behind the...
Product Management
Waltham
Todays enterprises are leveraging data lake architectures to enable new ways to empower analytics, business intelligence, and new product features. At Endurance, were using this data lake design to build a Data Platform in the cloud. Were leveraging the latest AWS services to build a cutting edge, highly scalable and cost-effective platform. An immediate opportunity exists for a dynamic leader to drive our vision of a Data Platform for Endurance, and our best in class brands (Constant Contact, BlueHost, SiteBuilder.com, Domain.com, etc.), to be leveraged by analytics, business intelligence,...
Software Engineering/QA
Waltham
About Us We are a fun, collaborative, agile work team solving interesting engineering challenges involving scale and big data. Our organization puts an emphasis on learning and career growth with a commitment to a work/life balance and sustainable development. We work with state of the art technologies, methodologies, and processes. About You You are open to change and eager to work with tools and technologies that may be outside your comfort zone. You enjoy working in an open and collaborative environment. You express your opinions, and have the facts to...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of engineers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes, and people to engineer web applications that are...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more.We're looking to expand our team of developers located in our Waltham office.As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications...
Software Engineering/QA
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Senior Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a SCRUM team, you will provide technical direction for and be a key contributor to the development of new features that allow our users to engage...
Software Engineering/QA
Waltham
The Principal Software Engineer is an experienced senior full stack application developer who plays a key role within each phase of the software development lifecycle. In addition to development, this individual will work with other development teams and cross functionally with other departments such as marketing, infrastructure, security, and operations. This individual will be responsible for applying their technical skills and experiences to improve our design and development methods and mentor engineering teams. What youll do: Consistently deliver high-...
Software Engineering/QA
Waltham
Our UX team is growing faster than ever and we need a Principal UX Designer that will think outside the box to deliver solutions that overcome customers pain points. You will be collaborating with product owners, developers, researchers and support staff to improve designs of current products that we offer in addition to creating user experiences on new ones. We will expect you to provide thoughtful and constructive critiques along the way and assist in the mentorship of more junior designers. What youll do: Work in a design driven development team that thrives on...
UX & Design
Waltham
Todays enterprises are leveraging data lake architectures to enable new ways to empower analytics, business intelligence, and new product features. At Endurance, were using this data lake design to build a Data Platform in the cloud. Were leveraging the latest AWS services to build a cutting-edge, highly scalable and cost-effective platform. An immediate opportunity exists for a Data Architect with a passion for creating outstanding products to help take Endurance, and our best in class brands (Constant Contact, BlueHost, SiteBuilder.com, Domain.com, etc.) to the next level. ...
Software Engineering/QA
Waltham
We are looking for a strong manager to lead our Cloud Team (Center of Excellence) who is leading the use of public cloud (AWS) at Endurance. The team is comprised of talented engineers with deep AWS knowledge who are establishing the best practices, standards, and governance to leverage AWS in a well architected, cost effective and secure way. Were looking for someone with strong communication skills who is experienced at leading software development teams. We follow agile methodologies and look to be innovative, productive and collaborative. Youll work with engineering,...
Software Engineering/QA
Waltham
Are you looking for a sales career where you can empower small businesses? As an inside sales rep with Constant Contact you will work in an environment with the feel of a startup, but the stability of a global organization? Were seeking energetic, driven, and passionate individuals. You will be converting warm leads into paying customers by coaching and advising small businesses on best in class online marketing practices. What youll do: High volume of outbound calls converting warm leads into paying customers Inspire Small Business Owners all over the...
Sales & Business Development
Waltham
Working across nearly all parts of Constant Contact and its parent company Endurance International Group, the Analytics team is on a journey to develop a deep understanding of our customers across all aspects of their lifecycle leveraging internal and 3rd party data. We seek an Analyst with strong analytical and problem solving skills that has business curiosity. Serving an array of business stakeholders across the organization, the Analyst will conduct and analyze data on customer behavior, profiles, and product engagement. What youll do: As a part of cross-...
Data Science / Machine Learning
Waltham
Constant Contact is in search of a Senior Salesforce Admin at our Waltham, MA office to support the Sales and Marketing Organization in the aspects of SFDC CRM administration, reporting, systems and process documentation. The Senior Salesforce Admin is also responsible for troubleshooting, optimization, and assisting with end-user training. What youll do: Work with key stakeholders to define business problems and document requirements Manage internal ticketing queue built on the SFDC platform and leveraged by key stakeholders across...
Sales & Business Development
Waltham
Our UX team is growing faster than ever and we need a Senior UX Designer that will think outside the box to deliver solutions that overcome customers pain points. You will be collaborating with product owners, developers, researchers and support staff to improve designs of current products that we offer in addition to creating user experiences on new ones. We will expect you to provide thoughtful and constructive critiques along the way and assist in the mentorship of more junior designers. What youll do: Work in a design driven development team that thrives on creating...
UX & Design
Waltham
The Engineering Services team is looking for an energetic and motivated senior devops engineer to advance our CI / CD pipelines to the next generation. The ES team is tasked with developing and maintaining the tools consumed by our Engineering Teams to make them more efficient and productive as their products pass through the Software Development Life Cycle. The team develops home grown tools as well as integrates with third party software in order to achieve the most efficient and streamlined tooling available to enable our engineers to do their jobs better. Responsibilities Include...
Software Engineering/QA
Waltham
About the Role This is a role on the Constant Contact Continuous Delivery team. We are seeking an engineer who has demonstrated experience with and passion for developing the tooling necessary to effectively build, package, and deploy front-end web applications and JavaScript components. The need for this role grew out of a grassroots campaign by engineers to modernize our front-end technologies through the creation and adoption of standardized tooling. Specifically, the engineer will be responsible for developing and maintaining yeoman generators for new project...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: Be a key contributor to a cross-functional, agile product delivery team Deliver scalable, sustainable and engaging products Collaborate with Product Management,...
Software Engineering/QA
Waltham
Our Analytics team is on a journey to develop a deep understanding of our customers across all aspects of their lifecycle leveraging internal and 3rd party data. We seek an Associate Analyst with strong analytical and problem solving skills that has business curiosity. Serving an array of business stakeholders across the organization, the Associate Analyst will conduct and analyze data on customer behavior, profiles, and product engagement. What youll do: Responsible for innovating the customer experience throughout the customer lifecycle and conduct analyses...
Data Science / Machine Learning
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Senior Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: Be a key contributor to a cross-functional, agile product delivery team Deliver scalable, sustainable and engaging products Collaborate with...
Software Engineering/QA
Waltham
As the Director of Sales Operations at Constant Contact, you will play a key part in executing our sales vision and strategy. Reporting into and partnering with our Chief Sales Officer, you will proactively diagnose the analytical requirements of the sales organization; build models to analyze sales and pipeline trends, productivity, and performance. What youll do: Partner with IT to ensure the CRM (Salesforce.com) is optimized to support the sales process Establish requirements for Sales technology; assist with design and integration; improvement of solutions over time...
Sales & Business Development
Waltham
Are you looking for a sales career where you can empower small businesses? As an inside sales rep with Constant Contact you will work in an environment with the feel of a startup, but the stability of a global organization? Were seeking energetic, driven, and passionate individuals. You will be converting warm leads into paying customers by coaching and advising small businesses on best in class online marketing practices. What youll do: High volume of outbound calls converting warm leads into paying customers Inspire Small Business Owners all over the...
Sales & Business Development
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of developers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web...
Software Engineering/QA
Waltham
Endurance, the leading provider of online solutions to small and medium-sized businesses, is seeking an analytical and innovative individual to join our team. Youll be a key member of the Finance team and will oversee the Accounts Payable processing for the Constant Contact brand, reporting to the Accounting Manager. What Youll Do: Youll ensure and verify for accuracy that accounts payable data is collected, coded, reviewed for accuracy, proper authorization and approval, and entered into the system in compliance with Company policies and procedures. Youll ensure vendor...
Corporate Functions
Waltham
Our company is growing rapidly and as such, our Technical Operations team is growing too! We have an immediate position available for a Manager of Systems Operations to lead one of our Systems Operations teams. The Systems Operations team is part of the Technical Operations organization that supports our highly scalable Software as a Service platform and various Web Hosting platforms. The successful candidate will possess both hands-on technical and people management skills. What youll do:...
IT/Systems/Networking
Waltham
Based at the Constant Contact headquarters in Waltham MA, we are looking for an energetic student that is passionate about users and has a desire to help deliver positive user experiences. The User Experience Research Intern will report to the manager of the UX Research team and will also work closely with Bluehost, another Endurance International Group company. Our team is more than a production crew. We are a fundamental and strategically critical part of the business, a core pillar of the product organization. A world-class team of designers, coders, writers, and researchers...
UX & Design
1601 Trapelo Road
Waltham, MA 02451

What is it like to work at your company in terms of your culture? 

People are free to be themselves – be creative, think outside the box, wear what they want, be passionate about what they do!
                   

What’s the best way to get a job at Constant Contact?  

All of our open roles are always posted on our career site but we get about 45% of our hires from employee referrals, so if you know someone here, ask them to refer you!

What can someone expect during the interview process?

We usually start with a recruiter phone screen and then, depending on the role, an interview with the hiring manager and a few key folks on the team.  That typically means two on-site interviews.

What can people expect over the course of their career at Constant Contact? 

There is always room to learn and grow within your current role or expand into something new altogether.

Are there any favorite activities that the employees do outside of the office?

The number of employees who support our corporate giving events is something we’re particularly proud of. There are some youth and entrepreneurship-focused charities that we support on an ongoing basis  throughout the year, such as our involvement with More Than Words.  Other employee volunteer initiatives involve a one-day commitment, such as our annual participation in the TUGG Tech Gives Back volunteer day. The spirit of volunteerism is a key element of our  company culture.
                    

What is in your fridge or on tap?

We always have free soda, flavored waters, and juice, along with some beer and wine.  And it seems like every week there’s a free lunch delivered for a team or two in the company.                
                

Do you have any unique benefits or perks? 

We have outstanding benefits for health, wellness and vacation.  Seriously, we do! Fitness Reimbursements, Pet Insurance, Matching gift donations, and tuition reimbursement just to name a few.

Do you have names for your conference rooms?  Is there a theme or explanation behind the names? 

All of our conference rooms are named after local locations or landmarks like Castle Island and Fenway Park in our Waltham office, Estes Park and Pikes Peak in Loveland, Donkey Kong and Mario Bros in SF and Wall Street and Times Square in NYC.
    
 

Lina
Product Training & Customer Operations co-op

 

Why did you choose Constant Contact?

I didn’t know too much about the company prior to applying. However, once I came in to interview, I got to see what the company was like, what the people were like, and learn more about the culture. It sold me.

What did you learn from the co-op program?

I always thought work had to be very serious and stiff, and that’s kind of how I was at the beginning of the internship. But then I learned that you can have a little fun. It makes your experience better and makes your work better because you’re able to build real relationships with people. I’m even able to be friendly with my boss, which I never thought could happen. We’re able to laugh about things but still can be serious when we need to get things done. It’s a great balance.

I also went from organizing webinars to leading my own. In fact, everything that could go wrong did go wrong in the first one I led. I learned to problem-solve on the fly and it ended up going well. I think it set me up to be more successful for the webinars that followed.

 How do you think your experiences here will shape your future and career?

I’m so thankful, even to this day, because the culture and people have been so great. I’m worried that I won’t find another company like this. Everyone is respectful and makes you feel like a part of the team, even as an intern or co-op. I’m taken seriously here and given opportunities to work on big products with different departments. It even allows me to have a say on projects, which I didn’t think I would have coming into this. It really built my confidence in my skills and ideas.

What was the most impactful scenario during your time here?

I’m naturally a shy person and not overly outgoing, but Constant Contact is very big on relationships and offers ways to naturally build those. Some things we’ve done were team meetings, bonding exercises (like a fun Lego team building one), dinners, and more. It made it easy and more comfortable to get to know people.

For example, in the beginning I’d just quietly take notes at meetings. Now, I feel comfortable and empowered to speak up. It also helped me feel comfortable enough to start leading live webinars, which can be intimidating. The relationship-building helped me do better in my job, overall.

Sebastien
Talent Acquisition Co-Op

What did you learn from this program?

It reaffirmed that I’m a big people person because I had to interact with people constantly at work.

I learned how to manage myself with self-directed work. I figured out what steps I needed to take to get the end the result. It was interesting to see how I was empowered to take action on my decisions and make it happen.

My main work experience was in retail, and working here was hugely different. In a professional setting, you have to know how to be accountable for yourself and make sure you show up on time, invest in your day, and manage your workload on your own.

Why did you choose Constant Contact?

I saw your mission and that seemed really cool because I’m from a city that has a ton of small businesses. Our economy thrives off them. So I checked out the website and thought this seemed like a great company to work for.

How do you think your experiences here will shape your future and career?

It gave me more understanding of professionalism, as far as how to communicate and behave and how to get the message across to different people.

I learned that change is always constant and being able to adapt and deal with change is a top skill to learn. Being flexible will help me roll with the punches for both school and work.  

You have to be able to absorb the culture and take it with you wherever you go. You are a spokesperson for the company and culture, even off the clock.

What was the most impactful scenario during your time here?

When I was able to talk to people at Northeastern and say, “Hey, come get my job. I can tell you all about it.” When people were able to ask me what the job is and if they’d be a fit, and I was able to vouch for it and advocate for it, it showed me that I really knew what I was doing. I was able to talk to my peers and confidently say they should come here, this is why it’s awesome, and this is why it helps small businesses and non-profits. To be able to articulate it in a way that interested them was really important.

Dana
Talent Acquisition Co-Op

What did you learn from this program?

Working in talent acquisition (and specifically sourcing) has helped me get out of my shell a little bit more. Reaching out to people who aren’t necessarily looking for a job was hard in the beginning, but when I realized I was playing a valuable role in Constant Contact’s recruiting efforts and was helping candidates change the course of their careers, things became easier. Even though it was a little awkward or difficult for me to reach out to people at first, it helped me become more outgoing throughout the course of my co-op.

After being in retail, I realized that it’s not too different from Constant Contact. It’s all about customer service, and that’s what Constant Contact’s primary focus is. I didn’t realize how many people can be considered “customers” aside from people paying for a product/service. On our team, our customers are our candidates and hiring managers. It’s interesting to see how I was able to apply those same skills to a different customer-base.

Why did you choose Constant Contact?

As the great-granddaughter of immigrants who opened a small grocery store during the great depression, Constant Contact’s mission really resonated with me. Coming to work each day knowing I’m able to have a positive impact on small businesses makes me feel like I’m a part of something special. Also, when I came in to interview, I really connected with the people here which was much different than the other experiences I had during interviews.

How do you think your experiences here will shape your future and career?

Learning how Constant Contact treats people, develops people, and leads people is going to stay with me. From the beginning, I felt like a valued and respected part of the team and moving forward I’m going to do what I can to foster that same kind of environment wherever I go.  My co-op also showed me what good leadership looks like and that it’s possible to be professional, approachable, and fun all at the same time. I hope to use these experiences to nourish a culture of fun and productivity at future opportunities.

What was the most impactful scenario during your time here?

In the beginning, I had no experience in recruiting and wasn’t even sure it was something I could do. But after casually talking to someone on a random bus ride back to Boston from NYC about the company and why I loved working there, my outlook changed. I was able to pique his interest and it ultimately led to him joining our team. I would have never expected to get a hire while traveling, so it showed me that I was able to represent Constant Contact as a great place to work no matter where I was or what I was doing. I realized how passionate I am about Constant Contact and how much I care about the mission. Through that passion, I was able to build my confidence as a recruiter. 

Lauren
Corporate Social Responsibility Intern