250 - 500 employees
Public
B2B
Enterprise Software / SaaS
Marketing & Sales Tech

Constant Contact Company Overview

Our Promise

When we talk about our Promise, we’re talking about our commitment to helping small businesses and nonprofits succeed. How? Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. But it’s not just about the product: we knew our customers wanted to talk to real people when they had a question. And they needed help figuring out the right marketing strategy for their organization. So we made sure it was always just a phone call away, or with network of expert-taught classes and training, their neighborhood. It’s how we smooth our customers’ path to success.

 

Where it all started

Constant Contact was founded as “Roving Software” in 1995, setting up shop in a cramped attic in Brookline, Massachusetts. Back then, email was usually viewed as just a way for friends to communicate online. But our founders saw what it could be: a valuable marketing tool that would help small businesses level the playing field in the battle against big business.

By 2005, we surpassed 50,000 customers. Fenway Park couldn’t hold a crowd that big.

Just two years later we doubled the 50k mark it had taken us a decade to reach—introducing a second product and taking our company public in the process.

In 2009, Constant Contact reached all-new milestones: A third product (Event Marketing), more customers than ever (250,000), and a second office (Loveland, CO).

The next three years saw more new offices (San Francisco, UK) and powerful new products like Social Campaigns, SaveLocal, and SinglePlatform. To support it all, we ramped up our coaching and support operations, adding online chat, email, and tons of local classes and seminars for face—to—face learning.

In 2014, we unveiled our biggest innovation yet: a powerful new interface designed to be the all-in-one marketing solution. Through it all, we kept to our mission: to empower small businesses and nonprofits to grow customer relationships and succeed.

In 2016, Constant Contact was acquired by Endurance International Group—a deal that brought together two long-standing, successful Massachusetts companies to create a Boston-based public company of significant scale—and one absolutely passionate about helping small businesses succeed.

Today, Constant Contact operates as an Endurance business unit—the largest in its portfolio of brands, which also includes Bluehost, HostGator, and iPage. Endurance offers everything a small business needs to get online and grow online, including web hosting, domains, ecommerce, emarketing, and mobile business tools. We are five million small business customers strong…and growing.

Every day we challenge ourselves to find new ways to deliver on the promise of Endurance’s mission: help small businesses navigate the promise, power, and potential of the web.

 

Jobs at Constant Contact

 
31 Jobs Listed
Clear Filters
Waltham
Our company is growing rapidly and as such, our Technical Operations team is growing too! We have an immediate position available for a Systems Engineer who has deep knowledge of the Linux OS, as well as a passion for DevOps, automation, and monitoring. The Systems Operations team is part of the Technical Operations organization that supports our highly scalable Software as a Service platform and various Web Hosting platforms. This individual supports the teams projects, develops code for automation, and participates in technical research and development. The ideal candidate will focus on...
IT/Systems/Networking
Waltham
Todays enterprises are leveraging data lake architectures to enable new ways to empower analytics, business intelligence, and new product features. At Endurance, were using this data lake design to build a Data Platform in the cloud. Were leveraging the latest AWS services to build a cutting edge, highly scalable and cost-effective platform. An immediate opportunity exists for a dynamic leader to drive our vision of a Data Platform for Endurance, and our best in class brands (Constant Contact, BlueHost, SiteBuilder.com, Domain.com, etc.), to be leveraged by analytics, business intelligence,...
Software Engineering/QA
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Senior Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. We're looking to expand our team of engineers located in our Waltham office. As a part of our agile team, you'll be working with innovative tools, processes, and people to engineer web applications that are...
Software Engineering/QA
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Senior Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Are you looking for a sales career where you can empower small businesses? As an inside sales rep with Constant Contact you will work in an environment with the feel of a startup, but the stability of a global organization. Were seeking energetic, driven, and passionate individuals. You will be converting warm leads into paying customers by coaching and advising small businesses on best in class online marketing practices. What youll do: High volume of outbound calls converting warm leads into paying customers Inspire Small Business Owners all over the...
Sales & Business Development
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a SCRUM team, you will provide technical direction for and be a key contributor to the development of new features that allow our users to engage with their customers...
Software Engineering/QA
Waltham
Are you looking for a sales career where you can empower small businesses? As an inside sales rep with Constant Contact you will work in an environment with the feel of a startup, but the stability of a global organization. Were seeking energetic, driven, and passionate individuals. You will be converting warm leads into paying customers by coaching and advising small businesses on best in class online marketing practices. What youll do: High volume of outbound calls converting warm leads into paying customers Inspire Small Business Owners all over the...
Sales & Business Development
Waltham
Do you love a challenge? Are you passionate about using technology to solve business problems? This may be the role for you. The Enterprise Business Systems team is looking for a Business Analyst to serve as an internal consultant providing business partnership to our stakeholders seeking technical solutions. What youll do: Understand and document current state of business processes, including data flows Identify potential business improvement opportunities Elicit business requirements for business improvement opportunities Partner with systems analysts on technical...
IT/Systems/Networking
Waltham
Constant Contact is in search of a Senior Salesforce Admin at our Waltham, MA office to support the Sales and Marketing Organization in the aspects of SFDC CRM administration, reporting, systems and process documentation. The Senior Salesforce Admin is also responsible for troubleshooting, optimization, and assisting with end-user training. What youll do: Work with key stakeholders to define business problems and document requirements Manage internal ticketing queue built on the SFDC platform and leveraged by key stakeholders across sales and marketing to...
Sales & Business Development
Waltham
Constant Contact is a software company that provides a range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships. Solutions include email marketing, event marketing, social campaigns, and reporting. Constant Contact was acquired by our parent company Endurance International in 2016. Within the role you will be serving small businesses and nonprofits worldwide, all while jump starting your career in a fun, fast-paced environment. We're looking to expand our team of developers located in our Waltham office....
Software Engineering/QA
Waltham
Constant Contact is a software company that provides a range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships. Solutions include email marketing, event marketing, social campaigns, and reporting. Constant Contact was acquired by our parent company Endurance International in 2016. Within the role you will be serving small businesses and nonprofits worldwide, all while jump starting your career in a fun, fast-paced environment. Our unique Software Engineering Development Program (SEDP) is...
Software Engineering/QA
Waltham
As a result of our continued growth and the success of our business model, we are searching for an Accounting Intern to join our team. For this role, reporting to the Accounting Manager, we seek an enthusiastic individual with an interest in pursuing a career in Accounting. What youll do: Obtain approval to pay on invoices Code invoices to appropriate General Ledger accounts Enter vendor invoices into Great Plains Assist in payment processing of vendor invoices Track purchase orders in Coupa Arithmetic review of vendor invoices Prepare journal entries in Great Plains as...
Corporate Functions
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Principal Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: Be a key contributor to a cross-functional, agile product delivery team Deliver scalable, sustainable and engaging products Collaborate with Product Management,...
Software Engineering/QA
Waltham
Endurance is looking for an experienced ETL/Software Developer to play a key role in implementing, integrating and sustaining our evolving set of Integration Applications and Systems. The successful candidate will develop and maintain strong relationships with their teammates and business partners while ensuring the delivery of high-quality software solutions. This role requires the candidate to demonstrate hands-on expertise in software development, databases and ETL technologies with an emphasis on Financial, Sales, Support and/or Marketing applications. What youll do:...
IT/Systems/Networking
Waltham
As the Director of Sales Operations at Constant Contact, you will play a key part in executing our sales vision and strategy. Reporting into and partnering with our Chief Sales Officer, you will proactively diagnose the analytical requirements of the sales organization; build models to analyze sales and pipeline trends, productivity, and performance. What youll do: Partner with IT to ensure the CRM (Salesforce.com) is optimized to support the sales process Establish requirements for Sales technology; assist with design and integration; improvement of solutions over time...
Sales & Business Development
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. As part of the billing platform team, you would be helping build up the next generation customer facing platform using React. This project is mostly new development focused and would give you the opportunities to...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a SCRUM team, you will provide technical direction for and be a key contributor to the development of new features that allow our users to engage with their...
Software Engineering/QA
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Senior Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Constant Contact has an exciting opportunity for a Senior iOS developer to build cutting-edge phone and tablet apps in Swift and Objective-C. The mobile team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers. Collaborate with Product Management, UX, and architects to understand the business needs and find the best technical solutions for meeting those needs. Stay on top of industry trends and ensure the...
Software Engineering/QA
Waltham
Constant Contact has an exciting opportunity for a Senior Android developer to build cutting-edge phone and tablet apps in Swift and Objective-C. The mobile team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers. Collaborate with Product Management, UX, and architects to understand the business needs and find the best technical solutions for meeting those needs. Stay on top of industry trends and ensure...
Software Engineering/QA
Waltham
Constant Contact has an exciting opportunity for a Principal iOS developer to build cutting-edge phone and tablet apps in Swift and Objective-C. The mobile team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers. Collaborate with Product Management, UX, and architects to understand the business needs and find the best technical solutions for meeting those needs. Stay on top of industry trends and ensure...
Software Engineering/QA
Waltham
Constant Contact has an exciting opportunity for a Principal Android developer to build cutting-edge phone and tablet apps in Swift and Objective-C. The mobile team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers. Collaborate with Product Management, UX, and architects to understand the business needs and find the best technical solutions for meeting those needs. Stay on top of industry trends and...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a SCRUM team, you will provide technical direction for and be a key contributor to the development of new features that allow our users to engage with their...
Software Engineering/QA
Waltham
The Data Scientist will be a key member of the Analytics and Data Science team, serving as subject matter expert and energized by tackling big challenges in a complex business environment. You will not only dive deep to find the answers, but craft meaningful and articulate recommendations that can be discussed and acted upon with your peers. This person will contribute to our product strategy by designing and developing analytic initiatives driving user engagement, value creation, and productivity through the use of data. What youll do: Establishing, articulating and...
Data Science / Machine Learning
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a SCRUM team, you will provide technical direction for and be a key contributor to the development of new features that allow our users to engage with their...
Software Engineering/QA
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Principal Software Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a cross-functional, full stack scrum team provide technical direction for and be a key contributor to the development of new features that allow our customers to grow...
Software Engineering/QA
Waltham
Constant Contact is expanding our UX Development team working within User Experience group. As a UX Developer youll serve as the bridge between our Designers and Front-End Engineers. Youll advocate for the user and commit code that delights and inspires our customers experience. Design systems and bleeding edge front-end methodologies will be your main focus. Additionally, youll work alongside engineering members to educate and inform on the power and value of UX. What youll do: As a key member of a versatile team, youll develop, test, deploy and maintain client-side...
UX & Design
Waltham
Are you passionate about technology and staying up-to-date on industry trends? Do you consider yourself an advocate for change and eager to step outside your comfort zone? As a Senior Front End Engineer, you will be a crucial member of our agile team, working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. What youll do: As part of a SCRUM team, you will provide technical direction for and be a key contributor to the development of new features that allow our users to engage with their...
Software Engineering/QA
Waltham
Our cross functional engineering productivity is growing. We are looking for a passionate Principal software engineer that will make every scrum team better and faster by providing common frameworks, applications, and practices to allow agile teams to move faster, detect failures fast, and to gather metrics to measure success. You will be working in AWS, developing applications and tools with Java, Python, NodeJS and others to improve productivity across all teams. What youll do: Champion productivity across the organization by providing applications, common tooling, and...
Software Engineering/QA
1601 Trapelo Road
Waltham, MA 02451

What is it like to work at your company in terms of your culture? 

People are free to be themselves – be creative, think outside the box, wear what they want, be passionate about what they do!
                   

What’s the best way to get a job at Constant Contact?  

All of our open roles are always posted on our career site but we get about 45% of our hires from employee referrals, so if you know someone here, ask them to refer you!

What can someone expect during the interview process?

We usually start with a recruiter phone screen and then, depending on the role, an interview with the hiring manager and a few key folks on the team.  That typically means two on-site interviews.

What can people expect over the course of their career at Constant Contact? 

There is always room to learn and grow within your current role or expand into something new altogether.

Are there any favorite activities that the employees do outside of the office?

The number of employees who support our corporate giving events is something we’re particularly proud of. There are some youth and entrepreneurship-focused charities that we support on an ongoing basis  throughout the year, such as our involvement with More Than Words.  Other employee volunteer initiatives involve a one-day commitment, such as our annual participation in the TUGG Tech Gives Back volunteer day. The spirit of volunteerism is a key element of our  company culture.
                    

What is in your fridge or on tap?

We always have free soda, flavored waters, and juice, along with some beer and wine.  And it seems like every week there’s a free lunch delivered for a team or two in the company.                
                

Do you have any unique benefits or perks? 

We have outstanding benefits for health, wellness and vacation.  Seriously, we do! Fitness Reimbursements, Pet Insurance, Matching gift donations, and tuition reimbursement just to name a few.

Do you have names for your conference rooms?  Is there a theme or explanation behind the names? 

All of our conference rooms are named after local locations or landmarks like Castle Island and Fenway Park in our Waltham office, Estes Park and Pikes Peak in Loveland, Donkey Kong and Mario Bros in SF and Wall Street and Times Square in NYC.
    
 

Lina
Product Training & Customer Operations co-op

 

Why did you choose Constant Contact?

I didn’t know too much about the company prior to applying. However, once I came in to interview, I got to see what the company was like, what the people were like, and learn more about the culture. It sold me.

What did you learn from the co-op program?

I always thought work had to be very serious and stiff, and that’s kind of how I was at the beginning of the internship. But then I learned that you can have a little fun. It makes your experience better and makes your work better because you’re able to build real relationships with people. I’m even able to be friendly with my boss, which I never thought could happen. We’re able to laugh about things but still can be serious when we need to get things done. It’s a great balance.

I also went from organizing webinars to leading my own. In fact, everything that could go wrong did go wrong in the first one I led. I learned to problem-solve on the fly and it ended up going well. I think it set me up to be more successful for the webinars that followed.

 How do you think your experiences here will shape your future and career?

I’m so thankful, even to this day, because the culture and people have been so great. I’m worried that I won’t find another company like this. Everyone is respectful and makes you feel like a part of the team, even as an intern or co-op. I’m taken seriously here and given opportunities to work on big products with different departments. It even allows me to have a say on projects, which I didn’t think I would have coming into this. It really built my confidence in my skills and ideas.

What was the most impactful scenario during your time here?

I’m naturally a shy person and not overly outgoing, but Constant Contact is very big on relationships and offers ways to naturally build those. Some things we’ve done were team meetings, bonding exercises (like a fun Lego team building one), dinners, and more. It made it easy and more comfortable to get to know people.

For example, in the beginning I’d just quietly take notes at meetings. Now, I feel comfortable and empowered to speak up. It also helped me feel comfortable enough to start leading live webinars, which can be intimidating. The relationship-building helped me do better in my job, overall.

Sebastien
Talent Acquisition Co-Op

What did you learn from this program?

It reaffirmed that I’m a big people person because I had to interact with people constantly at work.

I learned how to manage myself with self-directed work. I figured out what steps I needed to take to get the end the result. It was interesting to see how I was empowered to take action on my decisions and make it happen.

My main work experience was in retail, and working here was hugely different. In a professional setting, you have to know how to be accountable for yourself and make sure you show up on time, invest in your day, and manage your workload on your own.

Why did you choose Constant Contact?

I saw your mission and that seemed really cool because I’m from a city that has a ton of small businesses. Our economy thrives off them. So I checked out the website and thought this seemed like a great company to work for.

How do you think your experiences here will shape your future and career?

It gave me more understanding of professionalism, as far as how to communicate and behave and how to get the message across to different people.

I learned that change is always constant and being able to adapt and deal with change is a top skill to learn. Being flexible will help me roll with the punches for both school and work.  

You have to be able to absorb the culture and take it with you wherever you go. You are a spokesperson for the company and culture, even off the clock.

What was the most impactful scenario during your time here?

When I was able to talk to people at Northeastern and say, “Hey, come get my job. I can tell you all about it.” When people were able to ask me what the job is and if they’d be a fit, and I was able to vouch for it and advocate for it, it showed me that I really knew what I was doing. I was able to talk to my peers and confidently say they should come here, this is why it’s awesome, and this is why it helps small businesses and non-profits. To be able to articulate it in a way that interested them was really important.

Dana
Talent Acquisition Co-Op

What did you learn from this program?

Working in talent acquisition (and specifically sourcing) has helped me get out of my shell a little bit more. Reaching out to people who aren’t necessarily looking for a job was hard in the beginning, but when I realized I was playing a valuable role in Constant Contact’s recruiting efforts and was helping candidates change the course of their careers, things became easier. Even though it was a little awkward or difficult for me to reach out to people at first, it helped me become more outgoing throughout the course of my co-op.

After being in retail, I realized that it’s not too different from Constant Contact. It’s all about customer service, and that’s what Constant Contact’s primary focus is. I didn’t realize how many people can be considered “customers” aside from people paying for a product/service. On our team, our customers are our candidates and hiring managers. It’s interesting to see how I was able to apply those same skills to a different customer-base.

Why did you choose Constant Contact?

As the great-granddaughter of immigrants who opened a small grocery store during the great depression, Constant Contact’s mission really resonated with me. Coming to work each day knowing I’m able to have a positive impact on small businesses makes me feel like I’m a part of something special. Also, when I came in to interview, I really connected with the people here which was much different than the other experiences I had during interviews.

How do you think your experiences here will shape your future and career?

Learning how Constant Contact treats people, develops people, and leads people is going to stay with me. From the beginning, I felt like a valued and respected part of the team and moving forward I’m going to do what I can to foster that same kind of environment wherever I go.  My co-op also showed me what good leadership looks like and that it’s possible to be professional, approachable, and fun all at the same time. I hope to use these experiences to nourish a culture of fun and productivity at future opportunities.

What was the most impactful scenario during your time here?

In the beginning, I had no experience in recruiting and wasn’t even sure it was something I could do. But after casually talking to someone on a random bus ride back to Boston from NYC about the company and why I loved working there, my outlook changed. I was able to pique his interest and it ultimately led to him joining our team. I would have never expected to get a hire while traveling, so it showed me that I was able to represent Constant Contact as a great place to work no matter where I was or what I was doing. I realized how passionate I am about Constant Contact and how much I care about the mission. Through that passion, I was able to build my confidence as a recruiter. 

Lauren
Corporate Social Responsibility Intern