Overview

Cogito provides human aware technology to help professionals elevate their performance. Cogito’s contact center AI instantly analyzes hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience.

The technology is augmenting the emotional intelligence of thousands of agents in the world’s most successful enterprises – improving sales results, delivering world-class service and enhancing quality of care. Backed by Goldman Sachs, OpenView Ventures, Romulus Capital and Salesforce Ventures, Cogito is headquartered in Boston, MA.

At Cogito, we are united through the common goals of producing innovative technology, driving customer success, and helping people live more productive lives.

Jobs at Cogito

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Boston
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Boston
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Boston
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Boston
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Boston
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Boston
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Customer Success

Culture

Make peoples lives better

Cogito is all about improving the interactions and lives of customer service professionals. We focus on real-time notifications that allow people to have better conversations through behavioral analysis and machine learning technology. We are proud of what we sell and the clients we serve.

Embrace Diverse Perspectives

While we take our work seriously, we don't take ourselves too seriously. We encourage our employees to push the bounds of what is possible while taking calculated risks. We embrace diverse perspectives and encourage people to be themselves at work. Research shows that diverse teams perform better so we want to attract and hire people from all walks of life.

At Cogito, you will be surrounded by smart, innovative, and caring people that are proud of the difference our technology makes. We look for people who embrace diverse perspectives and are ready to change the way businesses interact with their customers.