City of Boston - Department of Innovation & Technology

We engage, empower, and improve life for residents in the City through technology.

Our team makes sure the networks, computers, and systems that support the City are secure and effective. We also manage the City’s websites and technologies focused on service delivery. Our department is led by Jascha Franklin-Hodge.

City of Boston - Department of Innovation & Technology

1 City Hall Square, Rm 703
Boston, MA 02201

Company Overview


The “technology stack” is what makes the City’s foundation for communication. This includes devices, connectivity, servers, and software. The stack is essential to all government operations. In the 21st century, it’s as essential as electricity and roads.

City of Boston departments demand better tools and technology. We treat City employees the same way we treat residents and focus on their needs. Instead of struggling with old technology, City workers can get residents the help they need.

As technology changes, so do the needs of Boston residents. We need to offer services that run smooth, and meet expectations. New ways for communicating also offer new ways for residents to get involved with the City of Boston.

By using data, we can focus our time and money on areas of the City of Boston where the aid is needed the most. Data and analytics can improve transparency, and keep track of our progress on projects for the City.

Boston needs to be a place where everyone has options for affordable and fast broadband, and a chance to grow their digital skills. A more connected Boston also creates a more equal, innovative, and prosperous City.

"The most sobering thing about my time in government is to really understand on an emotional level that this country belongs to you and me and it is exactly as good as we make it. Grownups are not going to fix it for us and billionaires are not going to fix it for us. We either do it ourselves, or nobody does." - Mikey Dickerson, Administrator of the U.S. Digital Service. 





December 31, 1969
The annual Greek Independence Day Parade will be held on Sunday, April 22, 2018, in the City of Boston’s Back Bay neighborhood. People coming into Boston to enjoy the festivities are urged not to drive their personal vehicles. Information on Blue Bikes, the regional bike share system, may be found at and information on the MBTA may be found at For a faster return trip, the MBTA advises riders to purchase a round-trip rather than a one-way ticket. Walking is als...
December 31, 1969
  Building on the Walsh Administration’s commitment to providing opportunities for safe and affordable housing, Mayor Martin J. Walsh today announced the 2018 Fair Housing and Equity (FHE) Open House, which will take place on Saturday, April 21 at 10:00 a.m. at the Bolling Building in Dudley Square, and is free and open to all residents who live or rent property in the City of Boston. “Safe and stable housing is the foundation to a person’s future success,” said Mayor Walsh. “My adm...
December 31, 1969
Mayor Martin J. Walsh today launched Boston's new investor outreach platform, Building on Mayor Walsh's commitment to fiscal transparency and stability, the new website is the latest step in the city's continued efforts to optimize financial disclosure and will feature details on sales, existing bonds, credit ratings and other investor resources. The website is designed to drive investment in Boston's debt, which helps pay for capital projects and investments the City ma...
December 31, 1969
Mayor Martin J. Walsh today announced nominations are now open for SPARK Boston's 2017-2018 Impact Awards. The annual Impact Awards shine a spotlight on young adults aged 20-34 doing outstanding work to improve the City of Boston. Nomination forms are available online, and will remain open through Friday, May 18, 2018.   "Boston is a city shaped by the actions and leadership of our residents, and our millennial population works especially hard to make their mark on our community," said Mayor ...
December 31, 1969
Mayor Martin J. Walsh and the Mayor’s Office of Arts and Culture, in collaboration with the Boston Art Commission (BAC), today announced the City of Boston issued a Request for Proposals (RFP) for qualified consultants to carry out a robust public engagement process and communications campaign that will culminate in the selection of an artist to design a memorial to honor the survivors and victims of domestic terrorism and violence, as well as celebrate Boston’s peacekeepers and healers. Thi...

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