250 - 500 employees
Public
SaaS
Security

Carbon Black Company Overview

Carbon Black is a leader in endpoint security dedicated to keeping the world safe from cyberattacks. With more than 5,000 customers—including 34 of the Fortune 100—the opportunities here are massive and exciting.

Headquartered in Waltham, Mass., and with offices in the USA, EMEA, and APJ, our growing team now comprises more than 1,200 people around the world.

Now is a great time to become part of the CB Team. Join us!

Check out our culture and career-focused Facebook, Twitter, and Instagram pages to get a behind-the-scenes look into our company!

Jobs at Carbon Black

 
34 Jobs Listed
Clear Filters
Waltham
We are looking for a Technical Support Engineer that is hard-working and committed to customer success. The Technical Support Engineer (TSE) should be comfortableliving in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. This is an excellent opportunity to join a dynamic and fun Technical Support team. You will have significant career growth and opportunity with a company that has grown 100% year over year for the past three years! The TSE is part of a team that is the first...
IT/Systems/Networking
Waltham
Why You Matter Carbon Black is looking for a Marketing Program Specialist in our Waltham office. You have exposure working with SDRs, field sales, field marketing, and digital marketing to drive demand and build pipeline. You love creating and optimizing campaigns, you are a hands on marketer, you embrace new technologies to drive improvement, you project manage multiple campaigns at once, you manage cross-functional initiatives with ease, and strive to make a meaningful impact on Carbon Blacks business. Were looking for someone with insatiable curiosity to improve our demand...
Marketing
Waltham
Were looking for a dynamic and experienced Product Marketing Manager to help drive market awareness and adoption of our leading next-generation antivirus solution in the highly competitive EPP market. In this pivotal role, you will drive the go-to-market strategy for our flagship mass-market product, CB Defense. Carbon Black is a fast-paced environment, and we are seeking someone in this role who can be innovative, rally a team, and make amazing things happen. What Youll Do Thoroughly understand the IT security landscape and Carbon Blacks target audience, including...
Marketing
Boston
Were looking for a Senior Software Engineer to join one of our Predictive Security CloudDevelopment teams building solutions that will help us enrich, analyze and deliver our industry leading Threat Intelligence data and services to our customers. Join a talented team of developers using a wide variety of new and cool technologies to solve big problems while partnering with threat researchers who are on the bleeding edge of malware analysis. Youll build solutions that our customers are clamoring for, that will help our customers prevent the next front page security breach. What Youll Do...
Software Engineering/QA
Boston
Senior Software Engineer Carbon Black is seeking smart, energetic, and technically curious engineers to join our team and help us deliver high quality, cloud based endpoint protection for macOS! The ideal engineer will possess a solid understanding of C++ programming at both the application and system levels, with a proven and established habit of delivering high quality code in a professional context. Our team is very collaborative and we are looking for dynamic technical leaders who can work independently while supporting the needs of the team. If you are the kind of...
Software Engineering/QA
Boston
Carbon Black is seeking a Senior Software Engineer to help us deliver high quality, cloud based endpoint protection for macOS! You're a dynamic technical leader who thrives in collaborative environments. You have system level development experience working at lower levels in the OS (macOS or Linux) and have experience with C++ programming projects that require highly performant and reliable code. If you are the kind of programmer who wants to grow technically while making a meaningful contribution to cutting edge software that does some good in the world, join Carbon Black! What You'll...
Software Engineering/QA
Boston
Our Engineering Team is moving at lightning speed on the breaking edge of technology. Software Engineers specifically dedicated to the Voice of the Customer (VoC) work as part of an agile team to quickly diagnose and resolve issues impacting our customers. Within this fast-paced, collaborative organization, you'll work to ensure customer success and satisfaction by contributing to products that protect customers' dearest assets. You'll apply your server programming knowledge and strong troubleshooting skills to incorporate the Voice of the Customer (VoC) into our award-winning products....
Software Engineering/QA
Boston
Brief Description Our Carbon Black Response Linux Endpoint team is looking for an automation engineer who will help implement and maintain an easy to use framework that will encompass parallel streams of automation, end-to-end functionality as well as non-functional cases. Automation is central to our quality strategy as we continue to deepen and expand our product. Description We are looking for an automation engineer who can work in a highly agile environment on our Response Linux Endpoint team to drive automation initiatives and produce quality...
Software Engineering/QA
Boston
We are looking for a solid server backend Senior Software Engineer with a passion for infrastructure and tooling to join one of our Carbon Black Response development teams building highly scalable solutions which are now leading the industry in threat hunting and incident response capabilities. Our primary market is the larger enterprises and many from the Fortune 500 list are already our existing customers. Joining our team is more than just a chance to build amazing products with talented peers. It is a chance to have a huge impact on how thousands of companies and governments...
Software Engineering/QA
Waltham
We are looking for a Senior Technical Support Engineer that is hard-working and committed to customer success. The Senior Technical Support Engineer (Sr. TSE) should be comfortable living in both the Support and Engineering environments; translating internal Engineering-speak into clear concise directions for customers and vice-versa. The Sr. TSE will field queries via phone, email and web portal of the CRM solution. Queries will range in complexity from how to questions through involved debugging and forensic efforts when tracking down operational anomalies. The ability to visualize...
IT/Systems/Networking
Boston
Carbon Black, the leader in advanced threat protection, is seeking a Threat Researcher. This is a mid level position in Cyber Security, targeted toward individuals with more than 4 years of experience. Educational and personal experience with network/systems administration and/or information security related work is necessary. Expert understanding of modern defensive and offensive security tools, techniques and methods required. Threat Researchers at Carbon Black are responsible for leading, conducting and presenting threat research done by Threat Analysis Unit (TAU) and build...
Software Engineering/QA
Waltham
Responsibilities: Provide telephone and in-person Tier I Support for local and remote users having issues with issues with: Email Printing Connectivity (IP Routing, DNS, SMTP, DHCP) Desktop/Laptop hardware issues Software issues (cloud hosted as well as locally installed) Virtual desktop issues Ability to recognize when to escalate issues requiring tier 2 support in a timely manner Manage software installations for end users Configure mobile devices to support email and multi-factor authentication Develop solution articles and enhance knowledge-base as necessary Troubleshoot and Resolve...
IT/Systems/Networking
Boston
As a Senior Sales Data Analyst, you will be part of the Sales & Marketing Analytics team to architect and implement a data management framework across the Go-to-Market organization. You will manage governed data within the business unit, while ensuring the highest level of data quality, consistency, accuracy, and reliability through policies, standards, and procedures. You will also be responsible for understanding data usage, standards, and quality for critical data elements. In this role, you will work closely with the business stakeholders, Analytics leads, and Salesforce development...
IT/Systems/Networking
Boston
Customer Success Engineer As part of Carbon Blacks Go-to-Market team, the Customer Success Engineer (CSE) is responsible for the technical health of our customers after implementation is complete. The CSE works directly with customers to proactively review customer environments and make recommendations for best practice configuration and design. As the ideal candidate, you have both a technical and services/support background that enables you to quickly assess and offer value to Carbon Blacks customers. What Youll Do Proactively identify customers who are not...
Customer Success
Boston
Customer Success Engineer As part of Carbon Blacks Go-to-Market team, the Customer Success Engineer (CSE) is responsible for the technical health of our customers after implementation is complete. The CSE works directly with customers to proactively review customer environments and make recommendations for best practice configuration and design. As the ideal candidate, you have both a technical and services/support background that enables you to quickly assess and offer value to Carbon Blacks customers. What Youll Do Proactively identify customers who are not...
Customer Success
Boston
Are you a sales professional looking to grow your career in the exciting multi-billion-dollar cybersecurity industry? Carbon Black is hiring an Inside Sales Representative whos successfully worked in a quota-driven environment and is ready for a new opportunity. In this role, youll foster relationships with prospects to identify, develop, and close new business and expanding revenue with corporate customers (500-5,000 employees). Were passionate about helping our people succeed. Youll be supported with the best tech stack around, including Salesforce, ZoomInfo, DiscoverOrg, LinkedIn...
Sales & Business Development
Boston
Manager, Instructional Design The Training and Certification Team is recruiting a game changer a player/coach with substantial experience creating interactive, instructionally sound learning content. We need someone toleadourInstructional DesignTeam intransformingour traditional, predominantly PowerPoint-based content into blended learning experiences that are as exciting and advanced as our products. By joining Carbon Black asthe Instructional DesignManager, you willmanage, coach,and directour highly collaborative, geographically dispersed Instructional DesignTeamto develop,...
Customer Success
Boston
Carbon Black Protection is an industry-leading application control product, used to lock down and protect critical systems from cyber-attacks, prevent unwanted changes, and ensure continuous compliance with regulatory mandates. Carbon Black needs a leader to work across the organization to ensure our customers assets are safe and to grow a high-performing team in a competitive market. What Youll Do The CB Protection product team is looking for a dynamic engineering manager to lead, coach, and inspire one or more scrum teams. You will be responsible for successfully...
Software Engineering/QA
Waltham
As a member of the People Operations team, the People Operations Associate will touch on all areas of HR, including talent acquisition, talent branding, talent management, learning & development, HR systems, benefits, and compensation. If you subscribe to the idea that variety is the very spice of life and youre looking to launch your HR career then this is the role for you! What Youll Do: Support the People: Employee experience is key to Carbon Blacks success, so youll be responsible for making sure they have a great overall experience. Day-to-day, youll...
Corporate Functions
Boston
We are looking for analytical doers, builders and collaborators! Join our new and growing Portfolio Strategy team as the Portfolio Strategy and Operations Manager and help set the stage in the vision, prioritization, and roadmap for global pricing initiatives, including pricing models and process improvements. As the Portfolio Strategy and Operations Manager, you will operate as a strategic and hands-on subject matter expert by closely collaborating with our analytics leadership, product management and Go-to-Market (GTM) teams to identify and implement improvements in analytical techniques...
Product Management
Boston
As the Program and Operations Manager - Customer Support, you will be part of the Global Customer Support Organization (CSO) leadership team influencing, developing and implementing projects and strategies that drive global operational efficiencies. The Global Customer Support team culture is casual, yet high energy. We are passionate about our solution and loyal to our customers, each other, and Carbon Black. We value, efficiency, technical accuracy, high touch customer service, and most of all, making our customers successful with our product. We are seeking a Program and Operations...
Other
Boston
Carbon Blacks Sales & Marketing Analytics team is looking for a passionate and driven Sales Analytics Manager with proven experience driving organizational change through rigorous data analysis. Interfacing with sales leadership, this role will provide critical insights to drive performance and accelerate revenue. Join a dynamic team that is helping to transform business decisions and processes with actionable insights gained from meaningful research, analysis and measurement of the Go-to-Market organization. What Youll Do: Partner with Sales leadership to deliver effective...
IT/Systems/Networking
Boston
Our Product Security team will coordinate our security efforts across our product, engineering and operations departments. This is an opportunity to join a security team that is supported by a strong internal security community. You will help to build an even more secure security product by which we build trust with our customers and deliver superior protection of their endpoints. As a Senior Principal Software Engineer, you will work with the engineering and operations teams to: Serve as the Application Security Engineer for Carbon Black products (cloud and on-premises). Engage with...
Software Engineering/QA
Boston
Job Description The Senior Salesforce Administrator will play a key, highly visible, internal customer facing role on Salesforce.com projects which involves analyzing, building, integrating, testing and deploying Salesforce.com solutions. This role collaborates with functional leaders from various teams to identify, define, and implement changes and enhancements to meet business requirements in a dynamic, high-growth environment. This position is critical to understanding key metrics of the business and allowing the organization to continue to grow at a rapid pace. What Youll Do...
IT/Systems/Networking
Boston
Our Engineering team is moving at lightning speed on the breaking edge of technology. Youll be pulling things apart and tinkering, building new platforms, or playing in the cloud. Here, engineering opportunities are endless. With this fast-paced, synergetic group, youll be working together and across the organization to ensure customer success all while continuing to build a product that protects their dearest assets. What Youll Do Ownership, architecture, and management of AWS infrastructure components such as VPCs, EC2, S3, tagging schemes, CloudFormation, etc. Deployment and...
Software Engineering/QA
Boston
Carbon Black is seeking smart, energetic, and technically curious engineers to join our team and help us deliver high quality, endpoint protection for Linux! The ideal engineer will possess a solid understanding of C++ programming at both the application and system levels, with a proven and established habit of delivering high quality code in a professional context. Our team is very collaborative and we are looking for dynamic technical leaders who can work independently while supporting the needs of the team. If you are the kind of programmer who wants to grow technically while making a...
Software Engineering/QA
Boston
Were hiring a senior software engineer with kernel-level programming knowledge and strong troubleshooting and analytical skills to incorporate the Voice of the Customer (VoC) into our award-winning products. As a Senior Software Engineer, youll solve complex software problems by reviewing large bodies of code, quickly assessing intricate environments, and designing solutions on the fly that incorporate data compiled from customers expectations, preferences, and aversions. By leveraging data about customers wants and needs, we can more effectively prioritize activities that improve...
Software Engineering/QA
Boston
Were hiring a senior software engineer with kernel-level programming knowledge and strong troubleshooting and analytical skills to incorporate the Voice of the Customer (VoC) into our award-winning products. Software Engineers specifically dedicated to the Voice of the Customer (VoC) work as part of an agile team to quickly diagnose and resolve issues impacting our customers. Within this fast-paced, collaborative organization, you'll work to ensure customer success and satisfaction by contributing to products that protect customers' dearest assets. In this role, youll solve complex...
Software Engineering/QA
Boston
Are you a sales professional looking to grow your career in the exciting multi-billion-dollar cybersecurity industry? Carbon Black is hiring an Inside Sales Representative whos successfully worked in a quota-driven environment and is ready for a new opportunity. In this role, youll foster relationships with prospects to identify, develop, and close new business and expand revenue with Small to Medium sized customers. Were passionate about helping our people succeed. Youll be supported with the best tech stack around, including Salesforce, ZoomInfo, DiscoverOrg, LinkedIn Navigator, and more...
Sales & Business Development
Boston
Carbon Black is seeking smart, energetic, and technically curious engineers to join our team and help us deliver high quality, cloud based endpoint protection for macOS! The ideal quality engineer will possess deep technical testing/debugging skills and experience on large distributed endpoint security systems with OS level components.Highly technical exploratory testing is key to the quality and success of our products, and your testing skills will be in high demand as we move our products forward with improvements in both features and efficacy. You will also have the opportunity to be an...
Software Engineering/QA
Boston
Bring your passionate and creative approach to Carbon Black as the primary security champion for the Tech Enablement organization as our Principal Information Security Engine. Bycoordinating our security efforts across our Release Engineering, Corporate Cloud & Infrastructure, and End User Teams (all internally-facing teams, not product), you will help to bolster our security posture within Carbon Black. Reporting to the VP of Technology Enablement, this is an opportunity to join a team that is supported by a strong internal security community and serve as the internal SME for the Tech...
IT/Systems/Networking
Boston
Carbon Black is hiring a Senior Director, Inside Sales to be based in Waltham, MA. As Inside Sales Sr. Director, youll play a key role in our companys growth strategy. Reporting to the SVP Global Inside Sales, you will be responsible for coaching and leading the development and growth of our Northeast Regions Inside Sales Team. In this role, successful candidates will leverage their sales and sales management expertise to optimize all facets of Carbon Blacks inside sales process, and lead their teams to forecast and deliver predictable revenue for the company. As a people manager, you will...
Sales & Business Development
Boston
Senior CRM Business Analyst As a Senior CRM Business Analyst, you will be a key member of the GTM Business Process & Systems team focused on the best practice evolution of our Salesforce environment supporting Sales & Marketing. This critical role will lead the evolution of our CRM process & systems as we enable revenue growth, customer adoption and improved productivity. This role will partner closely with Marketing, Sales and IT teams to define and delivery best in class process & systems solutions to meet our rapidly evolving cyber security business. ...
IT/Systems/Networking
Boston
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for Carbon Blacks growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSMs primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts. What youll do: Responsible for overall customer success and health for a portfolio of Carbon Black's enterprise customers,...
Customer Success
201 South Street
Boston, MA 02111
1915 NE Stucki Ave
Hillsboro, OR 97006
1433 Pearl Street
Boulder, CO 80302
10001 Reunion Place
San Antonio, TX 78216
1100 Winter St.
Waltham, MA 02451

Today, in our Working In Boston Tech series, we hear from the team at Carbon Black!  Based in Waltham, Carbon Black is one of the fastest growing companies in cybersecurity. Why? Their technology – in a world where cyber threats are more prevalent than ever, Carbon Black is a leading provider of next-generation endpoint security.

Carbon Black was named a “50 on Fire” winner by BostInno in the technology category for 2015, 2016, and 2018, was named to Boston Globe’s “Top Places to Work” for four consecutive years, certified as a "Great Place to Work" for two consecutive years, and was named to Fortune's "2018 Best Small & Medium Workplaces".

What is it like to work at Carbon Black in terms of your culture?  

Carbon Black is the perfect place for someone who wants to work hard and be challenged while also utilizing friendly cooperation and collaboration to achieve goals. We put a lot of emphasis on promoting a friendly, positive culture to ensure the happiness and personal growth of our employees. If an executive is not in a meeting, you can expect their office door to be open for anyone to come by to ask a question or offer a suggestion. You’d be hard pressed to find an employee who won’t greet you with a smile and introduce themselves to you on your first day. We also work hard to make sure our remote employees remember that they’re crucial members of the community even though they aren’t in Waltham on a daily basis. At most QBR meetings we give away branded gear and always ensure we’re shipping the goods to our remote employees to relish in our success along with us!

                     

What’s the best way to get a job at Carbon Black? 

Check out our career site! We have many opportunities across all areas of the business and in multiple geographies (such as the new offices in Portland, OR and Boulder, CO). We’ve added roughly 400+ employees in 2018 and have no plans to slow down soon!

https://lifeatcb.carbonblack.com/  

What can someone expect during the interview process?

We lay it all out for you here. Check out our process so you know what to expect.

Carbon Black R&D

 

What can people expect over the course of their career at Carbon Black? 

People can expect opportunities to grow, challenge themselves, and make a role their own. With our company's growth, there are many opportunities for promotion. Annually, we see an average of 25-35% of employees making moves internally. Either they move up in a set career path, take on a newly created role, or make a complete change all together.

You can learn more about our Talent Development Programs here and our internal mobility spotlights here

Are there any favorite activities that the employees do outside of the office?  

We have a culture-focused club called Life At CB that handles a number of social activities, philanthropic events, and diversity & inclusion. On the social side, we have a number of parties throughout the year as well as sports leagues, such as our softball team.

On the philanthropic side, we work closely with local nonprofits and host a bunch of our own events which benefit a range of causes, from cystic fibrosis or hurricane relief funds, to Blessings in a Backpack or the Seal Future Fund. 

For diversity & inclusion, we have three employee resource groups that support women, LGBTQ, and multicultural employees. We've also partnered with Hack.Diversity, Apprenti, and STEMatch to help underrepresented individuals grow in STEM.

Hack.Diversity

Are there any fun facts or unique stories that you can share about Carbon Black or individuals that work there?  

A large number of our employees spend their non-working time pursuing a wide range of interesting hobbies. We have a number of extreme sports enthusiasts, a strong contingent of talented musicians, and people who collect everything from comic books to art. That mix of interests reflects the variety of people in the company which plays a big role in making Carbon Black such an exciting place to work.

What TV or movie would best describe the working environment and employees at Carbon Black?

The spirit of our company and its mission is reflected in the plot of the original Star Wars movie A New Hope. Our team consists of people from far and wide who do a variety of different jobs. But the one thing that unifies us all is the mission to provide the very best endpoint security solutions to our customers. There are a lot of “Stormtroopers” out there who want to attack companies and steal vital information. Collectively, we represent the Rebel Alliance that is singularly focused on ensuring that the Empire of evildoers doesn’t get its hands on the information on our customers’ laptops, desktops, and servers.

Do you have any unique benefits or perks? 

We have many great perks and are working to come up with more every day! We have a company-wide wellness week including yoga classes, onsite mobile vision testing, financial seminars, and more! We have access to a corporate sponsored Care.com, discounts on many types of insurance (including pet insurance), onsite dry-cleaning, lactation rooms, meditation/prayer rooms, and “Bagel Mondays”, along with our standard benefits package. However, many of our employees' favorite benefit is our flexible PTO!

2019 Winter Gala with X-Ambassadors

What’s on tap or in your fridge?

Along with various coffee and tea options, we have many fountain drinks to choose from and our fridge is stocked with Harpoon, Blue Moon, Down East Cider, Magic Hat, Sam Adams, and a rotation of other craft beers.

Blog

July 10, 2019
As Carbon Black continues to grow and scale as a newly public company, the organization finds ways to ensure we’re making the best business decisions. With so much information available, we turn to our Sales and Marketing Analytics team for analytics, forecasting, and guidance. Over the past year, the team’s capabilities have developed significantly, and... The post Team Feature: Carbon Black’s Sales and Marketing Analytics Team appeared first on LifeAtCB. ...
June 26, 2019
Through the last few years, Carbon Black has researched and implemented new offerings to support our employees. Whether it be perks, benefits, training programs, fun activities, or employee resource groups, we’ve looked for ways to provide a positive experience for all. However, it’s not just about what we can offer our people, but what we... The post How Carbon Black Supports me as a Working Mother appeared first on LifeAtCB. ...
June 19, 2019
When I was hired in February 2016, my sole purpose was to give our employees a voice and to share their stories. As the person running Carbon Black’s recruitment marketing function, I set out to create a brand that was authentic. When prospective candidates—active or passive—heard of Carbon Black, I wanted to make sure what... The post What I Discovered by Listening to Carbon Black Employees for Three Years appeared first on LifeAtCB. ...
June 17, 2019
To support all of our employees, Carbon Black has worked to establish employee resource groups (ERG) to create a more inclusive workplace. This year, we’ve grown our women’s group and LGBTQ group, as well as launched a new group for multicultural employees. As part of our commitment to our people, we’ve provided guidance and funds... The post Carbon Black Supports LGBTQ Employees During Pride Month appeared first on LifeAtCB. ...
June 12, 2019
Carbon Black has made tremendous efforts these last couple of years to not only hire more women but to also support the women at our organization. From a hiring perspective, we’ve taken steps to help the community, reach women who may not have heard of us, signed The Parity Pledge, and more. Internally, we launched... The post How Carbon Black Grows Women Leaders through “Inspired By Her” Program appeared first on LifeAtCB. ...