101 - 250 employees
Series C
Big Data & Analytics
Marketing & Sales Tech

BookingBug Company Overview

BookingBug catalyzes digital-physical customer journeys, enabling organizations to orchestrate powerful human-to-human experiences that increase revenue, customer loyalty, and CLV.

In an era where companies struggle to harmonize digital and in-person interactions, BookingBug is bridging the digital-physical divide. The BookingBug platform unifies digital-physical customer journeys across all channels, lines of businesses, and services, orchestrating compelling human connections that multiply revenue and deepen loyalty.

Forward-thinking executives in retail, finance, government, healthcare and technology rely on BookingBug’s data-driven workflows to drive next-best actions across digital-physical touchpoints (appointments, events, concierge, queuing), and continuously optimize physical and human resources to deliver superior quality of experience at the lowest cost.

Jobs at BookingBug

3 Jobs Listed
Clear Filters
BookingBug is looking for talented sales reps that want to build a career  in Software Sales. The inside sales representative will work collaboratively with the sales team to penetrate new business opportunities while aiming for monthly targets. This position requires aggressive identification and qualification of new business opportunities/prospects through cold calling, email, web and offline based initiatives. Responsibilities: Prospect new business opportunities via cold call, email, prospecting tools & marketing leads Cold call into major accounts to uncover...
Sales & Business Development
About the role       It’s an exciting time to join BookingBug. We’re scaling rapidly and looking for a Marketing Coordinator to work alongside the Marketing team as it develops and executes key marketing strategies, plans and tactics. You will play a key role in supporting the expansion of BookingBug’s US presence and customer base.   The ideal candidate for this position is a dynamic and highly motivated self-starter with strong attention to detail, excellent writing and organizational skills and the ability to multitask. The role will focus on social media,...
It’s an exciting time to join BookingBug. We’re scaling up our teams, and looking for an experienced Customer Success Manager to join our team. Customer Success is the term we use for ensuring our customers get the very best value from BookingBug. The role encompasses nurturing customer growth, driving retention and ensuring customer satisfaction. Working hand in hand with the customer to drive insight, value and promote advocacy – ultimately ensuring customer fulfillment and success.    You will be responsible for leading post-sales efforts including customer on-boarding, and driving...
Customer Success
179 Lincoln St,
Boston, MA 02210
3-7 Herbal Hill
London EC1R 5EJ

A scale-up with the personality of a start-up

Powerful scheduling experiences are built by enthusiastic, collaborative and talented individuals. Most of all though, we enjoy what we do and we have fun!

Almost every organization needs to ‘book’ something - whether it’s for external or internal customers. Many of these are critical, high-value business problems. Every employee at BookingBug plays a key part in helping make complicated booking experiences simple for our clients.

These powerful scheduling experiences are built by enthusiastic, collaborative and talented individuals – our People. Working at BookingBug is a unique opportunity to join a company that has the stability and commercial success of a big business, but the heart and soul of a start-up.

We're working on truly interesting challenges so we look for people who are motivated by problem-solving & seeing the wider impacts of their work. If this sounds like you, we’d love to hear from you!



Customer Success Manager

BookingBug is a really exciting place to be - you really have scope to make the role your own, and the support you get from your colleagues is top notch.


Working in the Product team at BookingBug puts me right in amongst it! Every day I see the talent, dedication and collaboration all around me and I feel inspired. We’re moving fast and solving big problems, so there’s tons of opportunity here to step up and make a difference

Customer Support

I joined BookingBug shortly after giving birth and the amount of overall support I have received is almost unheard of in corporate America. There is a designated room for breastfeeding and flexibility to take a break to do it. BookingBug has given me the opportunity to keep working outside of home and stay fulfilled in my new role as a mother.


Put simply, the culture here makes me happy, my career has skyrocketed since starting, and even the London commute can't make me forget how much I like coming to work every day. Wait, that last part was a lie - I don't actually come to work every day - once a week I work from home so that I can spend more time with my daughter.

Read About Us

Talent on the Move
February 22, 2019


March 22, 2019
Will the introduction of bots, machine learning, and AI mean a better quality of customer service in banking? Or do people still want the human touch?...
February 11, 2019
Studio is our new admin experience that helps employees at all levels deliver amazing customer experiences in a personalized and efficient way....
January 31, 2019
BookingBug's CEO Glenn Shoosmith reflects on MoneyLIVE 2018 and his speaking session titled "Innovate or Die."...
January 24, 2019
BookingBug's CEO delivered a captivating speaking session titled 'Innovate or Die' at NRF 2019, the biggest retail show in the world....
January 4, 2019
NRF 2019 is a marketplace for ideas and relationships. Here's the top 7 sessions you shouldn't miss at the biggest retail show of the year....