Companies that are in markets where it is difficult to differentiate their offering – think airlines, retail, banking – value comes from creating a better, and smoother, customer experience with technology. It seems straightforward enough, but complexity arises especially in sizable enterprises who have large IT teams managing disparate custom software applications that have the potential to positively or negatively impact a user’s experience.
For example, a major airline likely has thousands of web and mobile applications they’ve developed that are used across the business ranging from applications for logistics and operations, customer service, ticketing, internal HR, finance and many more. The challenge to the IT organization is maintaining and deploying those applications effectively.
That’s where XebiaLabs comes in. The company provides an Enterprise DevOps Platform that makes it possible for IT teams to automate many of the processes associated with deploying applications at-scale across an organization.
Using a model-driven approach makes it easier for both technical and non-technical users to contribute and consume the software. In addition, XebiaLabs is agentless which creates more flexibility for their customers.
“We allow you to build software using automation with templated, standardized and repeatable processes that do not require human intervention and substitutes for what were traditionally manual tasks.” said Derek Langone, CEO of XebiaLabs.
The results? “This cuts costs and companies can repurpose their smart software engineers to do more interesting projects like building the features that companies need to stay competitive in the market via mobile and web applications,” explained Langone.
The company was founded in the Netherlands in 2008. The founders were originally building and delivering software applications for major brands in Europe. However, they learned that most of the challenges they were solving didn’t come down to the specific applications, rather their customers needed help developing and deploying software applications in a streamlined way.
“They were building tools to help be more efficient with this process and they decided these tools would be valuable in the industry,” says Langone. “They took what were internally developed technologies and created commercial tools to solve the same problems they were solving on an advisory basis.”
Today, XebiaLabs is focusing their efforts on engaging with Global 2000 companies. “The largest companies in the world are now realizing that software assets are one of their most valuable assets,” says Langone. “Whether a major car company, airline or bank – software is how these companies run their business.”
“In the last twelve to eighteen months, we’ve seen a real acceleration with larger companies adopting DevOps.” Langone explained as a factor in impacting enterprise adoption of their solution.
“Enterprises are recognizing, ‘I’ve got to get more serious about my software applications because it’s how I reach new customers and how I’m going to stay competitive in the digital economy.’ Being nimble and offering value through software is critically important to them,” said Langone.
The company was most recently funded in 2014 by Updata Partners. “These partners are operators, they’ve either had their own businesses and exited or have had strategic positions within big companies,” Langone says about working with Updata. “Therefore, they come with great advice. Which has been a great partnership for us.”
When it comes to company culture, Langone explained his priority is to “Encourage contribution beyond your position.”
“If you’re in marketing and you have an idea that we can do something more efficiently in engineering, you have a platform to share it,” he says describing his priority. “We want to make sure everybody has the opportunity to share those ideas. People are motivated to take seriously their responsibility to the company success.”
Langone shared the advice he’s gotten from his mentors when it comes to leading an organization, “Great ideas can come from all over the place. You have to make sure you have a wide net of input.”
Images courtesy of XebiaLabs.