September 14, 2016
Everbridge's Engineers Unite the World

Following the tragic events of 9/11, Everbridge was founded with a vision of helping facilitate this approach and improving the way that people communicate and locate their people in critical situations. Their SaaS-based critical communications platform delivers and verifies messages in near real-time to more than 100 different communication devices, in over 200 countries and territories, in multiple languages – all simultaneously. Everbridge is headquartered here in Boston.

We had the chance to chat with Andy Buttaro, Principal Software Engineer at Everbridge. He brings over 14 years of engineering experience to the team.

Everbridge is hiring! Check out its BIZZpage

Jill Gregoriou: Being that Everbridge is a global enterprise - how large is the engineering team on at your headquarters in Burlington?

Andy Buttaro: When I started at Everbridge a little more than a year and a half ago, I was one of six on the Engineering team, with dozens of others in the Beijing and Glendale, CA offices.  Today, after rapid growth, there are over two dozen in the engineering department in Burlington.  It is remarkable, even with this growth, we expect to continue to grow and add to the Engineering department.

Snapshot of some of the engineering team members.

JG: How has the engineering culture at Everbridge evolved as you continue to grow and scale?

AB: Engineering has continued to mature and there has been more emphasis on unit testing, code reviews, and metrics.  With a larger Engineering presence in Burlington, engineers have been more involved with the product team to help shape our product.  We use and are continually exploring cutting edge technologies to improve our applications.

JG: How is Everbridge tackling the issues surrounding diversity in the tech industry, especially within the engineering teams?

AB: Looking around and speaking with people at Everbridge, we are a very diverse group.  Specifically within Engineering, we have engineers of all ages, many ethnicities, and with varied interests and backgrounds.  Other than English, multi-lingual employees speak Chinese, Russian, Portugese, Filipino, Polish, and multiple Indian dialects.

The Everbridge team gave back to the community at the Cradles to Crayons event.

JG: What are some of the cool & interesting problems that engineers get to solve?

AB: I have really enjoyed the challenge of working on our Scheduling application at Everbridge, which supports features such as rotation, repeating and variable length schedules, staff substitutions and ical support.  I have also enjoyed implementing our internal RESTful services as we are early adopters of the JSON API spec.  Beyond the specification, the services have also been built to support dynamic filters and batch operations.  Currently these APIs are used internally, but I look forward to their future, public release.  For me, it has been a great balance of challenging business and technical problems at Everbridge.  Others have worked to scale our notification engine, support our mobile apps, build our webapps, and build RESTful services.  

JG: Are there special perks that engineers can expect by working at your headquarters?    

AB: There are many great perks working at Everbridge. The building amenities include a gym, garage parking, and an on-site cafeteria.  Lunch from a variety of vendors is provided for “Tasty Tuesdays” and “Thirsty Thursdays” offers beer, wine and appetizers at the end of the day.  The kitchen is stocked with snacks and beverages and the common areas include ping pong, darts, video games, and couches for taking a break.  These perks are mostly in place thanks to the Workplace Improvement Group (WIG), a team of volunteer employees that are constantly exploring ways to improve our offices and activities.  Additionally, flexible work schedules and the option to work from home help to balance work and life.

JG: What do the engineers do for fun outside of work?

Everbridge's motto: "Failure is not an option," as they tackle the Spartan race at Fenway Park.

AB: Speaking to our diversity, we have a broad range of interests.  We have a competitive body builder, a former five star chef, parents spending time with their kids, homeowners tackling weekend projects, tennis players, basketball fans, baseball fans, EDM concert fans, readers, gamers, musicians, and so on.  

JG: Complete this sentence for our audience: I love working at Everbridge because…

AB: ...of the challenging business problems we get to solve, the collaboration with other teams to build our products, and the relaxed but focused team driven to build great solutions.  It is also rewarding to know that we are working on software that contributes to saving lives as we hear directly from customers that messages exchanged at the right moment have literally saved someone’s life or prevented significant long term damage.  Hearing this directly from customers and not just from marketing really drives home how critical our system is.

Jill Gregoriou is the Customer Success Manager at VentureFizz. Follow her on Twitter: @JillGregoriou