1,000+ Employees
Public
B2B
Big Data & Analytics
Healthcare & Pharma
SaaS

athenahealth Company Overview

At athenahealth, we're not afraid to do things differently. In fact, we think it’s essential. That's why we continue to build the nation's largest connected healthcare network—a digital bridge between 100,000+ providers and their wealth of shared knowledge. With an unflinching pursuit of emerging technology and a spirit of endless innovation, athenahealth believes a better healthcare industry is just over the next hill. And we won't stop until we're there.

Jobs at athenahealth

 
50 Jobs Listed
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Watertown
Job Summary   We are looking for a Principal Engineer to join our Clinicals Product team in the Core Services Engineering organization. Your job will be to work on a core workflow used by doctors at the point of service - while they interact with patients. But enough about us; let’s talk about you. You are a developer with extensive experience in designing and building full stack web applications, preferably in public and private cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability...
Software Engineering/QA
Watertown
Job Summary We are looking for a Senior Designer to join our UX team within our Clinicals division. Your job will be work closely with a multi-disciplinary R&D team to define, design and test product and digital service features with the goal of improving the ability for physicians and their staff to do their jobs well. But enough about us, let’s talk about you.   You are a talented, innovative, curious, and strategic designer, motivated to make a difference in healthcare.  You want to help us break through all the red tape and transform everyone’s experience with a visit to the...
UX & Design
Watertown
Job Summary   We are looking for an Data Analyst to join our Operations team within our Business Intelligence division. Our team provides athena business leaders with insight into the efficacy of the critical services we deliver on behalf of our clients. These actionable insights enable a systemic improvement in the overall performance of our service delivery. When we create a new insight that improves our delivery, there is an opportunity for a significant impact on our clients - removing noise and freeing them to do what matters: delivering patient care. But enough about us; let’s...
Data Science / Machine Learning
Watertown
Job Summary We are looking for a veteran product designer to join our UX team within to join our Experience Design team supporting our cloud-based medical billing service. Your job will be to work closely with a multi-disciplinary R&D team to define, design and test product and digital service features with the goal of improving the information architecture and workflow of our client onboarding & configuration tools. But enough about us, let’s talk about you.   You are a talented, innovative, curious, and strategic designer, motivated to make a difference in healthcare.  You...
UX & Design
Watertown
Job Summary We are looking for a Senior Software Engineer to join our Clinicals team within our Core Services Engineering organization. Your job will be to develop components that automate vital requests for a number of medical services. But enough about us; let’s talk about you.   You are a developer with experience building full stack web applications, preferably in public and private cloud environments. You are an excellent communicator that is capable of quickly picking up the complicated healthcare space.   As an engineer on the athenaClinicals Product team, you may have the...
Software Engineering/QA
Watertown
Job Summary   We are looking for a Lead Data Modeler to join our athena.intelligence (a.i) team within our Data Engineering division.   Your job will be to design the next generation of athena’s distributed data pipeline, which will allow instantaneous access to insights throughout our organization. You will also be a mentor to other data engineers, helping them to make architectural and technical decisions. But enough about us; let’s talk about you. You love to build solutions to complex problems. You embrace the challenge of using unstructured data to deliver real-time,...
Software Engineering/QA
Watertown
Job Summary   We are looking for a Data Engineer to join our athena.intelligence (a.i) team within our Data Engineering division. Your job will be to design the next generation of athena’s distributed data pipeline, which will allow instantaneous access to insights throughout our organization. You will also be a mentor to other data engineers, helping them to make architectural and technical decisions. But enough about us; let’s talk about you.You love to build solutions to complex problems. You embrace the challenge of using unstructured data to deliver real-time, actionable insights...
Software Engineering/QA
Watertown
Job Summary We are looking for a System Integration Associate to join our Data Liquidity Operations team within our Integration Services division. Your job will be to work with our product teams to test, scale and operationalize new data import functionalities as well as support data conversion projects for client onboarding onto our platform. But enough about us; let’s talk about you. You are analytical, data-driven, and detail-oriented. You communicate well and listen effectively.  You enjoy collaboration and working on a team. You are a problem-solver and a critical thinker. You...
Software Engineering/QA
Watertown
Job Summary We are looking for a Senior Software Engineer to join our Clinicals team within our Core Services Engineering organization. Your job will be to develop components that automate vital requests for a number of medical services. But enough about us; let’s talk about you. You are a developer with experience building full stack web applications, preferably in public and private cloud environments. You are an excellent communicator that is capable of quickly picking up the complicated healthcare space. As an engineer on the athenaClinicals Product team, you may have the...
Software Engineering/QA
Watertown
<div class="jobDetailsLiner ng-scope" ng-if="jobDetailFields != null && jobDetailFields.isActive" ng-cloak"="" style="box-sizing: border-box; border-width: 1px;"> Job Summary We are looking for a Principal Designer to join our UX team within our Clinicals division. Your job will be work closely with a multi-disciplinary R&D team to define, design and test product and digital service features with the goal of improving the ability of physicians and their staff to do their jobs well. But enough about us; let’s talk about you.   You are a talented, innovative...
UX & Design
Watertown
Job Summary We are looking for an Associate to join our Hospital Integration Build team within our Integration Services division. Your job will be to collaborate cross-functionally with both client- facing and product development teams to implement and support interface functionality for our emerging hospital clients. But enough about us; let’s talk about you. You desire to work in healthcare and make a difference.  You are motivated to improve processes and deliver a quality experience for our clients.  You enjoy being exposed to various layers of technical integration components (HL7...
Client Services
Watertown
Job Summary We are looking for a Senior Business Process Improvement Associate to join our Integration Services division. You will analyze business processes, coordinate stakeholders, and deliver on business improvement projects that support the success of Integration Services’ core operations.  You will partner with departments within Integration Services to identify process improvement opportunities through analysis and reporting; translating findings into recommendations and process improvement projects that reduce cost, improve efficiency, quality and drive sustainable customer value...
Corporate Functions
Watertown
Job Summary We are looking for a Senior Manager, Sales Development to join our Enterprise Sales team.  Your job will be to lead a team of talented, motivated Enterprise Sales Development Representatives as they cultivate and nurture relationships with our largest prospective clients. But enough about us; let’s talk about you! You have experience leading a team of quota-carrying or inside sales professionals, and can create various market tactics and campaigns to inspire your team to gain access to key prospects. You are a hands-on leader and enjoy using data to create your team’s sales...
Sales & Business Development
Watertown
Job Summary   We are looking for a Sales Operations and Contract Associate  to join our Sales Operations team within our Finance division. You will create proposals, contracts and reports to support our Sales teams, helping to expand our network of providers. But enough about us; let’s talk about you. You are an adaptable, highly motivated individual looking to showcase your operational and contracting expertise in an exceedingly fast paced environment. You enjoy learning and collaborating. The Team: Our Sales Operations group is a team of 25 within our Accounting...
Sales & Business Development
Watertown
Job Summary We are looking for an Associate to join our Ambulatory Integration Build team within our Integration Services division. Your job will be to collaborate cross-functionally with both client facing and product development teams to implement and support interface functionality for our ambulatory clients.  But enough about us, let’s talk about you.   You have a desire to work in healthcare and make a difference.  You are proactive.  You are not afraid to get technical. You enjoy being exposed to various layers of technical integration components. (HL7, networking protocols, VPN...
Client Services
Watertown
Job Summary   We are looking for a Lead Engineer to join our “Ambulatory - Orders” team within our Core Services Engineering organization. Your job will be to develop components that automate vital requests for a number of medical services. But enough about us; let’s talk about you. You are a developer with experience building full stack web applications, preferably in public and private cloud environments. You are an excellent communicator that is capable of quickly picking up the complicated healthcare space. You are a tenacious, but nimble learner, who demonstrates design &...
Software Engineering/QA
Watertown
Job Summary   We are looking for a Lead Site Reliability Engineer to join our Production team within our Infrastructure as a Service division. IaaS ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We are directly responsible for thousands of servers and petabytes of storagewhile handling thousands of web requests per second. At the same time, we are sustaining growth at a meteoric rate. We enable an operating system for the medical office that removes administrative complexity, leaving doctors free to practice...
Software Engineering/QA
Watertown
Job Summary   We are looking for Sales Development Representatives across all sales segments within our Sales division. Your job will be to help strategically generate leads for Sales Executives to help grow our pipeline. But enough about us, let’s talk about you. You are an action oriented individual who is able to shift on the fly based on changing needs or priorities . You are a continuous learner who enjoys keeping up to date with trends happening in the industry to help guide your work. You are comfortable taking on the unknown but also sharing your opinions and recommendations...
Sales & Business Development
Watertown
Job Summary We are looking for a Senior Manager- Site Reliability Engineering to join our Production team within our Infrastructure as a Service division.  IaaS ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.   We are directly responsible for thousands of servers and petabytes of storage while handling thousands of web requests per second. At the same time, we are sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors...
Software Engineering/QA
Watertown
Job Summary   We are looking for a Principal Engineer to join our Clinicals Product team in the Core Services Engineering organization. Your job will be to work on a core workflow used by doctors at the point of service - while they interact with patients. But enough about us; let’s talk about you. You are a developer with extensive experience in designing and building full stack web applications, preferably in public and private cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability...
Software Engineering/QA
Watertown
Job Summary We are looking for a Senior Software Engineer to join our Collector team within our Core Services Engineering organization. In Collector, we diligently manage our clients’ revenue cycle so that doctors can focus on what matters: patients. But enough about us; let’s talk about you.   You are a developer with experience building full stack web applications, preferably in public and private cloud environments. You are an excellent communicator that is capable of quickly picking up the complicated healthcare space.   As an engineer on the athenaCollector Product team, you...
Software Engineering/QA
Watertown
Job Summary We are looking for a Lead Software Engineer to join our DevTools team within our Infrastructure as a Service division. IaaS ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services. We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that removes administrative complexity, leaving doctors free to practice medicine. But enough about us; let’s...
Software Engineering/QA
Watertown
Job Summary   We are looking for a Product Marketing Manager to join athena’s Product Marketing team with a focus on Ambulatory Electronic Health Records (EHR) and Revenue Cycle Management (RCM) Services. We are looking for someone who can talk to customers and get into the weeds with a product team while maintaining a consistent value proposition and influencing key leaders to adopt that vision. But enough about us; let’s talk about you. In this role, you will help shape the future of our unique approach to helping customers remain independent, get paid, and provide the best...
Marketing
Watertown
Job Summary   The Information Security team at athenahealth is looking for a hands-on engineer to ensure successful execution of projects that will improve security for the company. You will assist in our shift to cloud providers like AWS and Azure by helping development teams with design, implementation, and support while maintaining InfoSec-specific configurations and reporting. But enough about us; let’s talk about you. You are passionate about providing consultation, research, deployment, and maintenance activities for security within an on-premise and cloud-based architecture,....
Software Engineering/QA
Watertown
Job Summary We are looking for a Senior Software Engineer to join our Collector team within our Core Services Engineering organization. In Collector, we diligently manage our clients’ revenue cycle so that doctors can focus on what matters: patients. But enough about us; let’s talk about you.   You are a developer with experience building full stack web applications, preferably in public and private cloud environments. You are an excellent communicator that is capable of quickly picking up the complicated healthcare space.   As an engineer on the athenaCollector Product team, you...
Software Engineering/QA
Watertown
Job Summary We are looking for a Senior Software Engineer to join our Collector team within our Core Services Engineering organization. In Collector, we diligently manage our clients’ revenue cycle so that doctors can focus on what matters: patients. But enough about us; let’s talk about you.   You are a developer with experience building full stack web applications, preferably in public and private cloud environments. You are an excellent communicator that is capable of quickly picking up the complicated healthcare space.   As an engineer on the athenaCollector Product team, you...
Software Engineering/QA
Watertown
Job Summary We are looking for a System Integration Associate to join our Data Liquidity Operations team within our Integration Services division. Your job will be to work with our product teams to test, scale and operationalize new data import functionalities as well as support data conversion projects for client onboarding onto our platform. But enough about us; let’s talk about you. You are analytical, data-driven, and detail-oriented. You communicate well and listen effectively.  You enjoy collaboration and working on a team. You are a problem-solver and a critical thinker. You...
Client Services
Watertown
Job Summary We are looking for a Lead SQL Database Administrator to join our Production team within our Infrastructure as a Service division.  IaaS ensures the continuous availability of the technologies and systems that are the foundation of athenahealth’s services.   We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine. But...
IT/Systems/Networking
Watertown
Job Summary We are looking for a Machine Learning Platform Engineer to join our athena intelligence (a.i) team within our Data Engineering division. You will be responsible for the deployment, monitoring, and continuous operation of the athena.intelligence big data analytics cloud ecosystem. Our athena.intelligence (a.i) team unleashes the power of athena’s one-of-a-kind healthcare dataset by applying advanced analytics and machine learning to terabytes of data. But enough about us; let’s talk about you. You are a tenacious, but nimble learner, who demonstrates design & engineering...
Data Science / Machine Learning
Watertown
Job Summary We are looking for a Software Engineer to join our Quality Management as a Service (QMaaS) team within our Engineering division. Quality Management represents a critical workflow for provider organizations as the market shifts towards value-based reimbursement models. QMaaS will become the source of truth for measuring the performance and effectiveness of care across patients, providers, and healthcare organizations. But enough about us, let’s talk about you.   You are an engineer who is passionate about making a difference in the healthcare industry. You apply your...
Software Engineering/QA
Watertown
Job Summary We are looking for a Software Engineer to join our Quality Management as a Service (QMaaS) team within our Engineering division. Quality Management represents a critical workflow for provider organizations as the market shifts towards value-based reimbursement models. QMaaS will become the source of truth for measuring the performance and effectiveness of care across patients, providers, and healthcare organizations. But enough about us, let’s talk about you.   You are an engineer who is passionate about making a difference in the healthcare industry. You apply your...
Software Engineering/QA
Watertown
Job Summary The Security Development Zone at athenahealth is looking for a Lead Product Security Engineer to work closely with scrum teams, product managers, and engineering leadership to improve the quality and adoption of athena’s SDL practices. Your job will include but is not restricted to: automated testing via static and dynamic code analysis tools, threat modeling exercises,architecture review, and training in secure coding techniques. The primary goal of these tasks is to preclude vulnerabilities from being introduced into product features during the development lifecycle. Your...
IT/Systems/Networking
Watertown
Job Summary We are looking for an Associate to join our Hospital Integration Build team within our Integration Services division. Your job will be to collaborate cross-functionally with both client- facing and product development teams to implement and support interface functionality for our emerging hospital clients. But enough about us; let’s talk about you. You desire to work in healthcare and make a difference.  You are motivated to improve processes and deliver a quality experience for our clients.  You enjoy being exposed to various layers of technical integration components (HL7...
Client Services
Watertown
Job Summary We are looking for a Software Engineer to join our Quality Management as a Service (QMaaS) team within our Engineering division. Quality Management represents a critical workflow for provider organizations as the market shifts towards value-based reimbursement models. QMaaS will become the source of truth for measuring the performance and effectiveness of care across patients, providers, and healthcare organizations. But enough about us, let’s talk about you.   You are an engineer who is passionate about making a difference in the healthcare industry. You apply your...
Software Engineering/QA
Watertown
Job Summary We are looking for a Senior Business Process Improvement Associate to join our Integration Services division. You will analyze business processes, coordinate stakeholders, and deliver on business improvement projects that support the success of Integration Services’ core operations.  You will partner with departments within Integration Services to identify process improvement opportunities through analysis and reporting; translating findings into recommendations and process improvement projects that reduce cost, improve efficiency, quality and drive sustainable customer value...
Corporate Functions
Watertown
Job Summary   We are looking for a Sales Operations and Contract Associate  to join our Sales Operations team within our Finance division. You will create proposals, contracts and reports to support our Sales teams, helping to expand our network of providers. But enough about us; let’s talk about you. You are an adaptable, highly motivated individual looking to showcase your operational and contracting expertise in an exceedingly fast paced environment. You enjoy learning and collaborating. The Team: Our Sales Operations group is a team of 25 within our Accounting...
Sales & Business Development
Watertown
Job Summary We are looking for an Associate to join our Ambulatory Integration Build team within our Integration Services division. Your job will be to collaborate cross-functionally with both client facing and product development teams to implement and support interface functionality for our ambulatory clients.  But enough about us, let’s talk about you.   You have a desire to work in healthcare and make a difference.  You are proactive.  You are not afraid to get technical. You enjoy being exposed to various layers of technical integration components. (HL7, networking protocols, VPN...
Client Services
Watertown
Job Summary Do you have a passion for Analytics and finding ways to optimize the performance of a website? Do you believe that the best way to run a site is to constantly test and learn and have the data tell the story? Are you experienced in A/B testing and multivariate testing techniques? Do you want to be part of a new product management team that is leading athenahealth’s marketing organization toward Agile? If so, we need you! To be successful in this role, you will need to be collaborative, customer focused and able to communicate effectively. Additionally, you should ensure...
Data Science / Machine Learning
Watertown
Job Summary   Client Technology is a team of Technical Account Managers (TAM) focused on maximizing strategic enterprise customers short and long-term technical success with athenahealth’s Cloud-based services. A TAM at athenahealth will act as our customer’s trusted technical advisor dedicated to helping provide the best possible athena experience from an IT and technology perspective. You will be joining a small but largely visible team of high performers who interface with our most strategic customers as well as numerous internal teams from our Infrastructure, Product, and Customer...
Client Services
Watertown
Job Summary   We are looking for Business Development Representatives to join our Sales division. Your job will be to be the first point of contact in the sales process by responding to inbound sales inquiries for athenahealth’s services. But enough about us; let’s talk about you.   You are a team player with a positive attitude who is able to adapt to new situations. You are not afraid to share your ideas and are able to be flexible in a fast paced environment. You are interested in healthcare and technology and will continue learning about the industry and athenahealth in order...
Sales & Business Development
Watertown
Job Summary   We are looking for an Analytics Manager to join our Operations team within our Business Intelligence division. Our team provides athena business leaders with insight into the efficacy of the critical services we deliver on behalf of our clients. These actionable insights enable a systemic improvement in the overall performance of our service delivery. When we create a new insight that improves our delivery, there is an opportunity for a significant impact on our clients - removing noise and freeing them to do what matters: delivering patient care. But enough about us; let...
Data Science / Machine Learning
Watertown
Job Summary     We are looking for a Corporate Counsel to join our Legal team within our athenaPeople division. Your job will be to provide ongoing commercial legal advice and support to the sales, product, marketing, account management and business development teams. But enough about us; let’s talk about you.   You are a self-motivated, measured and business-minded transactional attorney with at least two years of experience. You are comfortable raising difficult issues to make sure they’re addressed, and you are a clear and concise communicator.   The Team: ...
Corporate Functions
Watertown
Job Summary   We are looking for a Senior IT Internal Audit Associate to join our Internal Audit team within our Finance division. Your job will be to assisting with compliance and information technology audit projects in a fast paced and growing organization.  But enough about us; let’s talk about you. You are both a team player and independent worker. You’re a strong communicator that isn’t afraid to roll up your sleeves or challenge the status quo. You pride yourself on producing quality work and are comfortable working with all levels of management. The Team: Our...
IT/Systems/Networking
Watertown
Job Summary   We are looking for a Senior Compensation and Analytics Associate  to join our Total Rewards department within our Human Resources division. Your job will be to work closely with Sales leadership to administer the compensation plans for their teams.But enough about us, let’s talk about you. You are a compensation professional with at least 4 years of experience who demonstrates good judgment in day-to-day decisions. You’re collaborative and are able to offer ideas without fear of criticism. The Team: Our highly engaged Compensation team designs and...
Sales & Business Development
Watertown
Job Summary   The Security Development Zone at athenahealth is looking for software engineers who feel a strong calling to security. This exciting opportunity will allow you to work with and learn from our security architects and other developers to continuously improve the security of athenahealth’s systems. You will contribute to a scrum team that is responsible for secure development of athena’s software. This can include updates to existing code, architectural improvements, creation of new systems, or configuration changes as appropriate. But enough about us; let’s talk about you...
Software Engineering/QA
Watertown
Job Summary We are looking for a Integration Design Associate  to join our Integration Services team. You will act as a consultant to our prospective and existing clients through engaging in collaborative discussions about the benefits of our cloud-based platform and integration capabilities. But enough about us; let’s talk about you. Are you passionate about problem-solving and eager to partner with clients to build a network? Does energizing cross-functional teams around problems and using data to identify solutions sound interesting? If so, we would love to hear from you! ...
Client Services
Watertown
Job Summary   We are looking for an Identity & Access Management (IAM) Administrator to join our Network and Systems Engineering team of our Technology Services division.This exciting opportunity would allow you to develop our IAM platforms, helping them to be as automated and intuitive as possible in order to facilitate self-help for end users. Our platforms leverage CI/CD pipelines, and familiarity with GitLab, Jira, and Jenkins is important. The IAM tools manage accounts on-premises such as Windows Active Directory and Linux LDAP, as well as cloud platforms such as Oracle...
IT/Systems/Networking
Watertown
Job Summary   We are looking for a Senior Revenue Accounting Associate to join our Accounting team within our Finance division. Your job will be to assist in executing the processes and controls associated with the accounting for and recording of revenue, deferred revenue, and accounts receivable-related transactions, as well as focus on project-based tasks that arise in a fast-paced and rapidly changing environment. But enough about us; let’s talk about you. You are analytical, adaptable, demonstrate keen judgement and hold yourself to high ethical standards. The Team:...
Corporate Functions
Watertown
Job Summary We are looking for a Principal Engineer to join our Clinicals Product team in the Core Services Engineering organization. Your job will be to work on a core workflow used by doctors at the point of service - while they interact with patients. But enough about us; let’s talk about you. You are a developer with extensive experience in designing and building full stack web applications, preferably in public and private cloud environments with some experience building and using large-scale automated test infrastructure. You are an excellent communicator with the capability of...
Software Engineering/QA
Watertown
Job Summary Client Technology is a team of Technical Account Managers (TAM) focused on maximizing strategic enterprise customers short and long-term technical success with athenahealth’s Cloud-based services. A TAM at athenahealth will act as our customer’s trusted technical advisor dedicated to helping provide the best possible athena experience from an IT and technology perspective. You will be joining a small but largely visible team of high performers who interface with our most strategic customers as well as numerous internal teams from our Infrastructure, Product, and Customer...
Client Services
311 Arsenal Street
Watertown, MA 02472

our beginnings

athenahealth didn’t start as a cloud-based services provider for medical practices. We actually began in 1997 as a medical practice and birthing center in California called athena women’s health and the Birthplace. Founders Jonathan Bush and Todd Park quickly recognized that they were spending an enormous amount of effort just trying to get paid for their services. When they couldn’t find a solution to their problem, they developed their own.

What emerged was the origin of the cloud-based services athenahealth is known for today. With our proven combination of cloud-based software, networked knowledge and back-office services, we are focused on creating a national health information backbone that helps healthcare work as it should.

how we work

United by a passion for our mission to heal healthcare, and driven by the force of our collective potential, work at athenahealth is fast-paced, collaborative, data-driven—and above all—it inspires us. As we've grown from a start-up to a nation-wide healthcare IT solution, we strive to perfect our products and services. And we're always working to bring partnerships with clients to the next level.

 

diversity & inclusion

We believe in a spirit of unconditional positive regard for each other—and while we strive to become caregivers’ most trusted support system, that goes double for our colleagues. athenahealth is proud of its four Employee Resource Groups that are focused on creating an inclusive, diverse and dynamic workplace: the athenaDiversity Council, athenaParents, athenaProud, and the Women’s Leadership Forum (WLF). Through the WLF, we have partnered with the Lean In organization.

our culture

athenahealth was launched with a disruptive, entrepreneurial spirit. It’s important to us to preserve that culture, even as we grow as an organization. We offer so much more than competitive benefits—at athenahealth, we enjoy engaged and vocal colleagues, creative workspaces, food trucks, lawn games, a casual dress code, discounted gym memberships, and more. Plus, all employees are bonus eligible.

Olivia Adams
Lead Member Of Technical Staff

“I enjoy working at athenahealth because I am making something that matters.  My passion isn’t writing code - it’s what writing code enables me to do, which is make something for other people.  And there’s no nobler cause than healthcare.”

 

Sherry Cheuk
Product Operations Manager

“athenahealth has a mission to transform healthcare, which is something I really admire.  Every company out there is trying to grow, but I think our focus on making an impact and delivering value is really powerful.  Our work is about improving people’s lives.”
 

Blog

December 10, 2018
by Sarah Lukachko and Cathy LeamyDuring this year’s athenahealth UX retreat, the team came together for two days of intensive learning and laid-back camaraderie to power our commitment to redesigning healthcare. Colleagues in India converged on Bengaluru, while team members from Austin and Boston convened in our headquarters on the Charles River. That’s almost 100 people — UX researchers, designers, engineers, writers — fully focused on advancing the practices of user experience...
October 30, 2018
As designers, we like to think of ourselves as makers. When we’re working on large, wicked problems, the challenge is that “making” is no longer a solo endeavor; it’s something that requires a lot of people and functionality to make happen. This can leave designers feeling like we’ve had to compromise our standards to appease business or development stakeholders. It also inadvertently creates an us-versus-them mentality that actually makes it less likely that we’ll be successful in m...
October 24, 2018
by Aaron Powers, Sr. Manager of Experience Measurement, Allison LaValley, Director of Product Operations, & David Drollette, VP Of Product Analyticsathenahealth provides network-enabled services for healthcare and point-of-care mobile apps to drive clinical and financial results for its hospital and ambulatory clientsExecutive SummaryThe goals of establishing (and monitoring) metrics and KPIs are to predict whether a feature will be successful when it’s released to our users, to identify h...
August 21, 2018
athenahealth provides network-enabled services for healthcare and point-of-care mobile apps to drive clinical and financial results for its hospital and ambulatory clients — we employ 85+ designers globally to support those efforts. Collector, one of our core products, helps clients improve their financial performance by helping them reduce the heavy administrative costs associated with getting paid.During the life of any software product, a certain amount of design debt is bound to accru...
August 7, 2018
by Aaron Powers, Sr. Manager of Experience Measurement, & Scott Mackie, Chief Experience OfficerAlan Cooper & Jared Spool are both giving you bad advice about the ROI of UX.We never thought we’d start an article that way — Jared & Alan are both luminaries for the UX field who’ve delivered a lot of good advice over the years. But Alan Cooper recently wrote that if management ever asks about the ROI of UX, it’s time to get a new job. Jared Spool replied that getting a new ...