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Amazon Alexa Company Overview

"Alexa, can I work for you?"

The Amazon Alexa team focuses on bringing user-delighting, voice-activated experiences to Amazon customers. The Alexa team first began with the development of Amazon Echo, a new category of device designed entirely around your voice. It's always ready, connected, and fast — just ask for information, music, news, weather, and more. Echo begins working as soon as it detects the wake word. 

But the team of speech scientists, voice designers, developers, and more didn’t stop there. The Echo family of devices has grown to include Echo Dot and Echo Spot, and Alexa is now available on Fire tablets and Amazon Fire TV. The Alexa Voice Service is bringing Alexa to other connected products, and the Alexa Skills Kit (ASK) allows third-party developers to easily build and add their own skills to Alexa, like ordering an Uber or making a Capital One credit card payment.

We are currently located in Seattle, Boston, Sunnyvale, Irvine, Poland, Germany, the UK, Italy, and Luxembourg, and continue to grow rapidly.

Jobs at Amazon Alexa

 
30 Jobs Listed
Cambridge
Amazon Alexa, the speech processing and personal assistant technology behind Amazon Echo, is seeking a Software Development Engineer. As a member of the team you will be responsible for leading the development and launch of core product features. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product. The ideal candidate is clearly passionate about new opportunities and has a demonstrable track record of success in delivering new features and...
Software Engineering/QA
Cambridge
The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Echo family of products. Interested in helping us build tools to help localize and test software for products such as Echo Show, Echo Spot, Fire Tablets, FireTV and others? We are seeking a talented Software Development Engineer-Test to deliver innovative, consumer-centric product solutions to Amazon customers worldwide. As a Software Development Engineer in Test, you will be designing and developing automated solutions that help guarantee the software quality across a wide range...
Software Engineering/QA
Cambridge
Interested in delivering Natural Language Understanding (NLU) engineering solutions for Alexa product by working closely with a team of NLU engineers and Machine Learning (ML) scientists? The Amazon Alexa team is a group of developers and scientists working on audio, speech and natural language solutions that revolutionize how customers interact with Amazon’s products and services. The team’s mission is to push the envelope in NLU space, in order to provide the best possible experience for our customers. Products such as Amazon Echo, Amazon Dash, and Fire TV are illustrative of the user-...
Software Engineering/QA
Cambridge
Do you want to work on Alexa, the brains behind user-delighting spoken language products Amazon is building like the Amazon Echo, Amazon Dash, and Fire TV? The Entity Resolution (ER) team works on one of the core server-side components for Alexa’s Natural Language Understanding (NLU) module, which provides additional context and information about the user’s question to Alexa. ER is a search problem and we use a variety of techniques to try and optimize this search to be as fast and accurate as possible. We are still a long way away from perfecting it, and are looking for curious...
Software Engineering/QA
Cambridge
Software Engineer - Amazon Alexa Machine Learning Team - Kendall Square.. All-New Amazon Echo Interested in delivering Natural Language Understanding (NLU) engineering solutions for Alexa working closely with a team of scientists in the Machine Learning (ML) space? The Amazon Alexa NLU team is a group of scientists and software engineers working on natural language solutions that push the envelope in the NLU space, in order to revolutionize how customers interact with Amazon’s products and services. Products such as Amazon Echo, Echo Show, and Fire TV are illustrative of the user-...
Software Engineering/QA
Cambridge
The Alexa deep learning platform team is hiring! The team is building a distributed, secure, GPU-accelerated deep learning stack for speech recognition and the underlying massively parallel computing platform behind Alexa. We are in need of a Senior Software Development Engineer with a strong sense of ownership and high quality bar to support research scientists. Join us in this exciting new technology space! As a technical leader in the team, you will design and implement critical components, help define the architectural vision, collaborate with partner teams across the organization,...
Software Engineering/QA
Cambridge
At Alexa's Machine Learning Data Platform, we care about safeguarding customer privacy while improving Alexa. We're hiring experienced engineers to join us in helping to make Alexa better. As a member of the Alexa Machine Learning Data Platform team, you will be responsible for leading the development and launch of core infrastructure and platform features. You will work in a highly collaborative and supportive environment across all stages of an agile software development lifecycle, including architecture design, development, documentation, testing, and operations. Your software will...
Software Engineering/QA
Cambridge
Interested in delivering Natural Language Understand (NLU) engineering solutions for Alexa, working closely with a team of scientists in the Machine Learning (ML) space? We're solving the problems of model qualification, deployment and experimentation at global scale, in order to accelerate Alexa feature development, and delight our customers. As a Software Engineer, you will be responsible for independently designing developing, testing and deploying major components and services. You will collaborate with service owners and speech and NL scientists to automate the validation and...
Software Engineering/QA
Cambridge
Alexa Speech is a group of developers and scientists working on audio, speech and natural language solutions that revolutionize how customers interact with Amazon’s products and services. We push the limits of speech recognition performance to provide the best possible experience for customers worldwide of products including Echo, Echo Show, Fire TV, and many more. We are looking for talented, passionate, dedicated Software Engineers with experience building innovative, mission critical, high volume production applications that customers love. You will have an enormous opportunity to...
Software Engineering/QA
Cambridge
Interested in Machine Learning? How about Amazon Echo, Speech and Language Understanding, or Computer Vision? We’re building the machine learning platform behind Amazon Echo and other Amazon products and services. We’re working hard, having fun, making history; come join us! As a member of the Amazon Alexa Digital Products Machine Learning Platform team, you will be responsible for leading the development and launch of core platform features. You will have significant influence on our overall strategy by helping define these features, drive the system architecture, and spearhead the...
Software Engineering/QA
Cambridge
Join the team that brought you the Echo Show and Echo Spot, touch-screen enabled Alexa devices that supports video calling, music, weather, and more! Our Echo Software team works on not only the Echo Show but other high-profile consumer electronics products including Fire TV, Kindle, and the Echo family of devices. We’re just getting started, and we’d love to have you join us to bring innovative experiences to millions of customers. You don’t need any experience in those specific technologies, just an enthusiasm to build cutting edge software particularly around user interfaces, cross-...
Software Engineering/QA
Cambridge
Join the team that brought you the Echo Show and Echo Spot, touch-screen enabled Alexa devices that supports video calling, music, weather, and more! Our Echo Software team works on not only the Echo Show but other high-profile consumer electronics products including Fire TV, Kindle, and the Echo family of devices. We’re just getting started, and we’d love to have you join us to bring innovative experiences to millions of customers. You don’t need any experience in those specific technologies, just an enthusiasm to build cutting edge software particularly around user interfaces, cross-...
Software Engineering/QA
Cambridge
Want to transform the way people enjoy music, radio, books and video? Come join the team that made Prime Music, Spotify, Pandora, Live radio, Audible books, Kindle books, Podcasts, Alexa on Fire TV and more available to Alexa customers. We are innovating on and changing the way our customers interact with media services and devices! On the Alexa Entertainment Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. No matter what the role, we’re...
Software Engineering/QA
Cambridge
At Alexa's Machine Learning Data Platform, we care about safeguarding customer privacy while improving Alexa. We're hiring experienced engineers to join us in helping to make Alexa better. As a member of the Alexa Machine Learning Data Platform team, you will be responsible for leading the development and launch of core infrastructure and platform features. You will work in a highly collaborative and supportive environment across all stages of an agile software development lifecycle, including architecture design, development, documentation, testing, and operations. Your software will...
Software Engineering/QA
Cambridge
At Alexa's Machine Learning Data Platform, we care about safeguarding customer privacy while improving Alexa. We're hiring experienced engineers to join us in helping to make Alexa better. As a member of the Alexa Machine Learning Data Platform team, you will be responsible for leading the development and launch of core infrastructure and platform features. You will work in a highly collaborative and supportive environment across all stages of an agile software development lifecycle, including architecture design, development, documentation, testing, and operations. Your software will...
Software Engineering/QA
Cambridge
The Amazon Alexa (Speech) team is a group of developers and scientists working on audio, speech and natural language solutions that revolutionize how customers interact with Amazon’s products and services. The team’s mission is to push the envelope in automatic speech recognition (ASR) in order to provide the best possible experience for our customers. Products such as Amazon Echo, Echo Dot, Amazon Tap & Amazon Fire TV are illustrative of the user-delighting spoken language solutions Amazon is building. We are looking for passionate, hard-working, and talented Senior Software...
Software Engineering/QA
Cambridge
The Amazon Speech team designs and develops the core speech recognition technology used by numerous Amazon products including Amazon Echo, Amazon’s mobile shopping app and various other products and services. Work hard. Have fun. Make history. We are looking for passionate, hard-working, and talented Software Engineers who have experience building innovative, mission critical, high volume applications that customers love. You will have an enormous opportunity to make a large impact on the design, architecture, and implementation of cutting edge products used every day, by people you...
Software Engineering/QA
Cambridge
Help make Alexa better by building the speech and language solutions behind Amazon Echo and other Amazon products and services. As a member of our team, you will be responsible for leading the development and launch of core Alexa product features. You will have wide exposure across Alexa's components and services and will drive improvements across many systems. You will have significant influence on our overall strategy by helping define product features, driving the system architecture, and spearheading best practices to enable a superior product. The ideal candidate is clearly...
Software Engineering/QA
Cambridge
Interested in Amazon Alexa, Machine Learning and Artificial Intelligence? We’re building the speech and language solutions behind Amazon Alexa and other Amazon products and services. Come join us! The Applied Modeling and Data Science team (part of Alexa A.I.) is seeking a talented, self-directed Software Development Engineer to help us pioneering new machine learning tools and processes through an iterative research and development cycle. You will build scalable, self-serve applications for use across the Alexa Machine Learning organization. You will have significant influence on our...
Software Engineering/QA
Cambridge
Come join the team building Alexa, the service powering the wildly successful Amazon Echo! You can help us invent the future. As a member of our team, you will be responsible for the development and launch of core product features that allow Alexa to provide customers with precise answers to their questions. You’ll help build state-of-the-art solutions to interesting problems in search, question answering, and spoken language understanding. Our team uses a variety of tools including machine learning to continually make Alexa smarter. We’re working hard, having fun, making history; come...
Software Engineering/QA
Cambridge
Interested in Machine Learning? How about Amazon Echo and Alexa? We’re building the machine learning platform behind Amazon Echo and other Amazon products and services. We’re working hard, having fun, making history; come join us! As a member of the team you will be responsible for leading the development and launch of core products that enable Alexa feature expansion. You will have significant influence on our overall strategy by helping define these product features, drive the system architecture, and spearhead the best practices that enable a quality product. The ideal candidate...
Software Engineering/QA
Cambridge
At Alexa's Machine Learning Data Platform, we care about safeguarding customer privacy while improving Alexa. We're hiring experienced engineers to join us in helping to make Alexa better. As a member of the Alexa Machine Learning Data Platform team, you will be responsible for leading the development and launch of core infrastructure and platform features. You will work in a highly collaborative and supportive environment across all stages of an agile software development lifecycle, including architecture design, development, documentation, testing, and operations. Your software will...
Software Engineering/QA
Cambridge
Want to transform the way people enjoy music, radio, books and video? Come join the team that made Prime Music, Spotify, Pandora, Live radio, Audible books, Kindle books, Podcasts, Alexa on Fire TV and more available to Alexa customers. We are innovating on and changing the way our customers interact with media services and devices! On the Alexa Entertainment Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. No matter what the role, we’re...
Software Engineering/QA
Cambridge
Want to transform the way people enjoy music, radio, books and video? Come join the team that made Prime Music, Spotify, Pandora, Live radio, Audible books, Kindle books, Podcasts, Alexa on Fire TV and more available to Alexa customers. We are innovating on and changing the way our customers interact with media services and devices! On the Alexa Entertainment Team, you will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting edge products that will be used every day by people you know. No matter what the role, we’re...
Software Engineering/QA
Cambridge
Software Development Manager - Amazon Alexa Machine Learning Platform Team - Cambridge, MA. Amazon Alexa, the speech processing and personal assistant technology behind Amazon Echo, is seeking a Software Development Manager for our Machine Learning Data Platform within our state of the art Kendall Square/Cambridge, Massachusetts Development Center. As a Manager of Software Development, you will be responsible for leading an organization of engineers in define, design, development, test, deployment, and operation of large scale distributed systems targeted at increasing the rate of...
Software Engineering/QA
Cambridge
At Alexa's Machine Learning Data Platform, we care about safeguarding customer privacy while improving Alexa. We're hiring experienced engineers to join us in helping to make Alexa better. As a member of the Alexa Machine Learning Data Platform team, you will be responsible for leading the development and launch of core infrastructure and platform features. You will work in a highly collaborative and supportive environment across all stages of an agile software development lifecycle, including architecture design, development, documentation, testing, and operations. Your software will...
Software Engineering/QA
Cambridge
At Alexa's Machine Learning Data Platform, we care about safeguarding customer privacy while improving Alexa. We're hiring experienced engineers to join us in helping to make Alexa better. As a member of the Alexa Machine Learning Data Platform team, you will be responsible for leading the development and launch of core infrastructure and platform features. You will work in a highly collaborative and supportive environment across all stages of an agile software development lifecycle, including architecture design, development, documentation, testing, and operations. Your software will...
Software Engineering/QA
Cambridge
Are you passionate about building Machine Learning systems using Big Data Technologies? Are you interested in Amazon Alexa, the brain behind Amazon Echo? As a Senior Software Engineer on the Alexa Feature and Feedback engineering services, you will help Alexa better-understand humans with each passing day. Here at Alexa AI, the machine learning models drive Alexa's customer experience. We power these ML models through a set of services that add value on top of the data and give us insights into the customer experience with the purpose of pro-actively improve the models and services. We...
Software Engineering/QA
Cambridge
Are you passionate about building Machine Learning systems using Big Data Technologies? Are you interested in Amazon Alexa, the brain behind Amazon Echo? As a Senior Software Engineer on the Alexa Feature and Feedback engineering services, you will help Alexa better-understand humans with each passing day. Here at Alexa AI, the machine learning models drive Alexa's customer experience. We power these ML models through a set of services that add value on top of the data and give us insights into the customer experience with the purpose of pro-actively improve the models and services...
Software Engineering/QA
Cambridge
Join the team that brought you the Echo Show and Echo Spot, touch-screen enabled Alexa devices that supports video calling, music, weather, and more! Our Echo Software team works on not only the Echo Show but other high-profile consumer electronics products including Fire TV, Kindle, and the Echo family of devices. We’re just getting started, and we’d love to have you join us to bring innovative experiences to millions of customers. You don’t need any experience in those specific technologies, just an enthusiasm to build cutting edge software particularly around user interfaces, cross-...
Software Engineering/QA
101 Main Street
Cambridge, MA 02142

Leadership Principles

Our Leadership Principles aren’t just a pretty inspirational wall hanging. These Principles work hard, just like we do. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. It’s just one of the things that makes Amazon peculiar.

Customer Obsession

Leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. Although leaders pay attention to competitors, they obsess over customers.

Ownership

Leaders are owners. They think long term and don’t sacrifice long-term value for short-term results. They act on behalf of the entire company, beyond just their own team. They never say “that’s not my job". 

Invent and Simplify

Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by “not invented here". As we do new things, we accept that we may be misunderstood for long periods of time.

Are Right, A Lot

Leaders are right a lot. They have strong judgment and good instincts. They seek diverse perspectives and work to disconfirm their beliefs.

Learn and Be Curious

Leaders are never done learning and always seek to improve themselves. They are curious about new possibilities and act to explore them.

Hire and Develop the Best

Leaders raise the performance bar with every hire and promotion. They recognize exceptional talent, and willingly move them throughout the organization. Leaders develop leaders and take seriously their role in coaching others. We work on behalf of our people to invent mechanisms for development like Career Choice.

Insist on the Highest Standards

Leaders have relentlessly high standards - many people may think these standards are unreasonably high. Leaders are continually raising the bar and driving their teams to deliver high quality products, services and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.

Think Big

Thinking small is a self-fulfilling prophecy. Leaders create and communicate a bold direction that inspires results. They think differently and look around corners for ways to serve customers.

Bias for Action

Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk taking. 

Frugality

Accomplish more with less. Constraints breed resourcefulness, self-sufficiency and invention. There are no extra points for growing headcount, budget size or fixed expense.

Earn Trust

Leaders listen attentively, speak candidly, and treat others respectfully. They are vocally self-critical, even when doing so is awkward or embarrassing. Leaders do not believe their or their team’s body odor smells of perfume. They benchmark themselves and their teams against the best.

Dive Deep

Leaders operate at all levels, stay connected to the details, audit frequently, and are skeptical when metrics and anecdote differ. No task is beneath them.

Have Backbone; Disagree and Commit

Leaders are obligated to respectfully challenge decisions when they disagree, even when doing so is uncomfortable or exhausting. Leaders have conviction and are tenacious. They do not compromise for the sake of social cohesion. Once a decision is determined, they commit wholly.

Deliver Results

Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle.

Spyros M.
Senior Principal Scientist, Alexa Machine Learning

“For scientists, this is a great place for doing research because Amazon is very data-driven and metrics-oriented. The rigor expected in scientific publications in terms of running controlled experiments and tracking progress based on well-established metrics is exactly what we see in our team.”

“You also interact with people with strong technical and practical experience and learn from each other,” he says. “You’re exposed to a breadth of challenges, many of them long-term applications for artificial intelligence."

Chao W.
Alexa Science Manager

“Since 2000 I’ve been focused on developing spoken language and machine translation systems that can engage with humans more effectively, and hopefully break down language and other barriers,” Chao says. “We’re still far from systems that truly understand the meaning of what we’re saying, but the progress we’re making with Alexa is incredibly exciting.”

Janet S.
Senior Manager of Applied Modeling and Data Science

“We have much further to go in developing systems that can truly understand and converse with humans naturally.  But I’m incredibly proud of how far we’ve come with Alexa, and super excited about the work teams are doing to make Alexa smarter every day.”

Shankar A.
Senior Manager, Applied Science

“When I first joined the team I didn’t realize just how big and ambitious this initiative really is,” said Shankar. “What’s incredibly exciting for speech scientists like myself is how algorithmic innovations in machine learning and data science have created a sophisticated voiced-based AI like Alexa, and how our work on improving this technology has a positive impact on the day-to-day lives of millions of customers using it."

Chris C.
People Manager

“We have an incredibly diverse, experienced and curious team that is always pushing the envelope even further! Here at Amazon, we pride ourselves on being peculiar. We bring in talent from all around the world, leading to a diversity of background, culture and perspective in each team!” 

Beatriz R.
Team Manager

“I have quickly learned that Amazon is a company where you can actually voice out your ideas and concerns, where you can expect the support and interest of Leadership. We are quick to take action, passionate about improving processes and driven to enhance morale, so being able to speak up without fear has been my best asset. Now at the year mark at ADS, I am happy to say that the culture is one where you are proud to be a member of the team. “

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