101 - 250 employees
Series B
B2B
Communications
SaaS

ALICE Company Overview

By joining all of the departments of your hotel with a single operations platform for internal communication and task management, ALICE helps your staff act as a team to provide consistently excellent service. ALICE’s main product - ALICE Suite - brings together your front office, concierge, housekeeping, and maintenance teams, and connects your guests to your hotel with our app and text messaging tools.

The ALICE platform is also available as specialized software and mobile applications for your staff (ALICE Staff), your concierge (ALICE Concierge) and your guests (ALICE Guest). Each module can be integrated with your PMS and third party management systems. ALICE’s partners include 3-5 star independent and managed hotels, hotel groups, residential condominiums, serviced apartments, vacation rental companies, and concierge companies looking to provide exceptional service through mobile staff technology and guest communication channels. Third-party service providers also leverage the ALICE API.

Jobs at ALICE

 
3 Jobs Listed
Clear Filters
New York
About the Role: What drives you to accomplish your goals? What is the vision of the team you want to join? How can we help you realize your creative and analytical potential? We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of. ALICE is looking for an Associate Product Manager to become an expert on the market and our customers,...
Product Management
New York
About the Role: We are seeking a Finance and Business Analyst who loves solving complex problems and is excited to support the rapid growth a globally distributed startup. You will work closely with our Finance team and support finance, process improvement, analysis, and and strategic initiatives. Responsibilities: Work cross-functionally to align business goals and improve business processes Be a key part of our Operations and Finance team to streamline our finance processes Gather and interpret data to identify improvement opportunities and support...
Corporate Functions
New York
About the Role: What drives you to accomplish your goals? What is the vision of the team you want to join? How can we help you realize your creative and analytical potential? We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of. We are looking for a PM to drive the next generation of ALICE products. The PM role operates across the...
Product Management
104 W 27th St
New York, NY 10001

Alice Culture

HOW WE ARE

Like the industry we serve, hospitality is one of our core values. We continually aim to anticipate needs, build empathy, be generous, and most of all, be genuine. We believe it’s important to act with integrity and to build relationships with the people around us.
  • Be hospitable
  • Be humble and lighthearted
  • Act with integrity
  • Build relationships

HOW WE WORK

We're passionate about our work and this passion means to not wait to be told to act, seize opportunities and find ways to have impact. We are in a path of consistent improvement and constant curiosity.
  • Be a self-starter
  • Have grit and get sh•t done
  • Continuously improve
  • Be curious

HOW WE TEAM

We are people with strong ideas but know how and when to let them go for the team to move forward together. We always give feedback from a place of care and support as everyone should be offered the chance to improve. We are kind but candid.
  • Have a strong idea loosely held
  • Act like an owner
  • Play like a team, think like a coach
  • Be hard on the problem, soft on people

Alice Culture

Read About Us

Blog

June 18, 2019
Two of the reasons why ALICE continues to set itself apart from competition are our strong values and the foundation we have built using our values for our remote workforce....
June 12, 2019
Since ALICE was founded in 2013, our internship program has always been very special to us. We have welcomed interns each summer and this week we are excited to welcome our 2019 summer internship class!...
May 29, 2019
Jesus Aguilera is one of our Engineering Managers on ALICE's Engineering team. Jesus is originally from Venezuela and has been living in Bogota, Colombia for the past five years. He joined ALICE in August 2018 and has since been working remotely with our team. Because he’s been working for ALICE remotely, he has been able to travel to different countries and pursue one of his favorite hobbies, surfing....
May 16, 2019
ALICE Named one of Inc. Magazine’s Best Workplaces ALICE is excited to share we have been named one of Inc. Magazine’s Best Workplaces for 2019!...
April 29, 2019
Wendy Zapach is the VP of Sales, North America at ALICE. She was able to attend an event for the Boston Chapter of HSMAI (Hospitality Sales and Marketing Association International) with our Creative Director, Sean Cohen. Sean was invited to give the keynote talk at the event, and Wendy describes their experience at the event. ...