101 - 250 employees
Series B
B2B
Communications
Enterprise Software / SaaS

ALICE Company Overview

ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,000 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, and Grupo Posadas. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform and the winner of Inc.’s Best Workplaces of 2019, Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.

Jobs at ALICE

 
8 Jobs Listed
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New York
About the Role: The role of the Release Manager is to assist in the planning, execution, and finalization of releases according the Release Management Policy and Lifecycle. Organize, direct, and manage activities for building and maintaining releases for their promotion to the production environment. Communicate and manage team expectations, including Agile teams, Product Managers and the Business. Primary Responsibilities Provide leadership, direction and definition for the release management function including planning, scheduling, test coordination and...
Software Engineering/QA
New York
About the Role: We are looking to hire a Test Automation Engineer to establish and execute on a vision for testing at ALICE. You will bring in automation in every part of the product including Web, iOS, Android, and our REST API. This is a holistic role with the potential to make a massive impact on the operations of a fast growing company. The automation involves a broad spectrum of test automation such as regression, functional, load, capacity and more. We seek highly motivated engineers that thrive on solving complex problems and wearing multiple hats. Testing Stack:...
Software Engineering/QA
New York
About the Role: We are looking for a DevOps Engineer to work on our Development Operations. The DevOps Engineer will work on our entire AWS infrastructure and allow us to scale. Our stack is: - Groovy and Grails - Webserver: Tomcat - Database: MySQL DB (AWS RDS) - ElasticSearch- Redis You will design and develop scalable methods of building, deploying, and supporting our enterprise application services across our infrastructure in AWS. You will be working with our configuration management solution (Ansible), our monitoring/alerting infrastructure (New Relic, Icinga,...
Software Engineering/QA
New York
About the Role: What drives you to accomplish your goals? What is the vision of the team you want to join? How can we help you realize your creative and analytical potential? We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of. We are looking for a powerful product-minded Engineer to help the team build the next generation of...
Software Engineering/QA
New York
About the Role: ALICE is a growing startup serving 2k+ hotels all over the world with a global team of 140 staff spread across 16 countries. Our mission is to help businesses deliver exceptional hospitality with a focus on hotels. We do this by partnering with the world's best hoteliers to build a product that lets them do their best work. We take on the challenge of running the day to day tasks of every department in a hotel through a unified platform. We are looking for a Software Architect to drive the next generation of ALICE products and their technical architecture....
Software Engineering/QA
New York
About the Role: What drives you to accomplish your goals? What is the vision of the team you want to join? How can we help you realize your creative and analytical potential? We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of. We are looking for a powerful product-minded Senior Back End Java Engineer to help the team...
Software Engineering/QA
New York
About the Role: What drives you to accomplish your goals? What is the vision of the team you want to join? How can we help you realize your creative and analytical potential? We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of. ALICE is looking for an Associate Product Manager to become an expert on the market and our customers,...
Product Management
New York
About the Role: What drives you to accomplish your goals? What is the vision of the team you want to join? How can we help you realize your creative and analytical potential? We take on the complex logistics of running every department in a hotel through a unified platform. Our mission is to improve the hospitality experience through technology built for the industry. Our vision is building a global operating system for delivering hospitality that guests dream of. We are looking for a PM to drive the next generation of ALICE products. The PM role operates across the...
Product Management
104 W 27th St
New York, NY 10001

Alice Culture

HOW WE ARE

Like the industry we serve, hospitality is one of our core values. We continually aim to anticipate needs, build empathy, be generous, and most of all, be genuine. We believe it’s important to act with integrity and to build relationships with the people around us.
  • Be hospitable
  • Be humble and lighthearted
  • Act with integrity
  • Build relationships

HOW WE WORK

We're passionate about our work and this passion means to not wait to be told to act, seize opportunities and find ways to have impact. We are in a path of consistent improvement and constant curiosity.
  • Be a self-starter
  • Have grit and get sh•t done
  • Continuously improve
  • Be curious

HOW WE TEAM

We are people with strong ideas but know how and when to let them go for the team to move forward together. We always give feedback from a place of care and support as everyone should be offered the chance to improve. We are kind but candid.
  • Have a strong idea loosely held
  • Act like an owner
  • Play like a team, think like a coach
  • Be hard on the problem, soft on people

Alice Culture

Read About Us

Blog

September 5, 2019
Camp Success 2019 ...
September 4, 2019
Alan Levitt is on our L2 Support team at ALICE. Joining ALICE in 2016, Alan has had the unique opportunity to work with all departments within ALICE, before moving into his current role as an L2 Support Engineer....
July 19, 2019
What is ALICE Town Hall?...
June 27, 2019
ALICE welcomes Dharma Subramanian as VP of Product. Dharma joins the team at a pivotal time, as the Product department goes through a period of strategic growth and Agile transformation. His role will focus on all aspects of product management and expansion of the team as well as working with senior leadership to create and implement strategic product decisions. As ALICE is moving to Agile/Scrum, Dharma will also drive this transformation through the lens of product....
June 18, 2019
Two of the reasons why ALICE continues to set itself apart from competition are our strong values and the foundation we have built using our values for our remote workforce....