101 - 250 employees
Series B
Enterprise Software / SaaS

ALICE Company Overview

ALICE is a hotel operations platform that empowers operational excellence and meaningful guest experiences. By bringing all hotel departments together with a single operations platform for internal communication and task management, ALICE helps hotel staff act as a team to provide consistently excellent service. Since the company was founded in 2013, ALICE has gained significant traction in the industry, working with more than 2,000 hotels and tens of thousands of hotel staff across many of the world’s leading brands, including Viceroy Hotel Group, Firmdale Hotels, Dream Hotel Group, and Grupo Posadas. The company acquired concierge technology provider GoConcierge in 2017. ALICE is the Forbes Travel Guide Brand Official Staff Technology Platform and the winner of Inc.’s Best Workplaces of 2019, Best Place to Work in Hotel Technology, Best Concierge Software, Best Engineering & Facilities Management, Best Guest App and Top Staff Task Management & Collaboration Platform at the 2019 HotelTechAwards.

Jobs at ALICE


Alice Culture


Like the industry we serve, hospitality is one of our core values. We continually aim to anticipate needs, build empathy, be generous, and most of all, be genuine. We believe it’s important to act with integrity and to build relationships with the people around us.
  • Be hospitable
  • Be humble and lighthearted
  • Act with integrity
  • Build relationships


We're passionate about our work and this passion means to not wait to be told to act, seize opportunities and find ways to have impact. We are in a path of consistent improvement and constant curiosity.
  • Be a self-starter
  • Have grit and get sh•t done
  • Continuously improve
  • Be curious


We are people with strong ideas but know how and when to let them go for the team to move forward together. We always give feedback from a place of care and support as everyone should be offered the chance to improve. We are kind but candid.
  • Have a strong idea loosely held
  • Act like an owner
  • Play like a team, think like a coach
  • Be hard on the problem, soft on people

Alice Culture

104 W 27th St
New York, NY 10001
Boston (Remote), MA
Philadelphia (Remote), MA


July 1, 2020
Stas Kvitash is an Engineering Tech Lead at ALICE, located in Kiev, Ukraine. Working at ALICE for the past six years, Stas is an ALICE veteran and has had the opportunity to contribute to the growth of the company since its early stages....
June 15, 2020
ALICE Welcomes Guest Speaker, Author Daniel Pink, as part of our virtual Speaker Series. Last week, as part of our ongoing Speaker Series, the ALICE team had the opportunity to hear from Daniel Pink regarding his book, When: The Scientific Secrets of Perfect Timing. ...
May 26, 2020
In line with our ALICE core values of Be Curious and Continuously Improve, we know the value of mentorship in our employees’ careers. Mentorship is beneficial for mentors, mentees and our company. In the big picture, it can provide an organization with an increase of shared knowledge and connections among employees while also providing opportunities for personal growth....
March 30, 2020
While the world is in an unpredictable, unprecedented time, the one thing we can all agree to be grateful for: dogs. While the tech world moves to work-from-home setups, we can all spend some more time with our puppies....
March 17, 2020
Our team works so hard throughout the year, and is what truly makes ALICE a great place to work....