Zipcar Company Overview
We started with a simple but brilliant idea: get more people sharing cars than owning them in major cities around the world.
Zipcar has operations in urban areas and college campuses in more than 500 cities and towns. Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of mobility solutions.
Jobs at Zipcar
Tracey oversees our entire whirring operation, from cutting edge mobility innovations to the nuts and bolts of, well, the nuts and bolts. With a career that began in banking and carried her through strategy and management, Tracey brings experience to Zipcar that doubled down on both tech innovation and financial fundamentals.
Tracey was a Zipster already when she assumed her role here, having just finished a career at TripAdvisor. There she served as vp & general manager of FlipKey, where she led the travel giant’s rapid growth in to the competitive vacation rental space.
Tracey has lived in New York, London and now finds herself just a healthy walk from Zipcar’s Home Office in Boston. When she’s not busy steering us through the fast paced world of shared mobility, Tracey takes advantage of snowy New England to hit some downhill runs at nearby ski resorts.
Tracey is a graduate of NYU’s Leonard N. Stern School of Business holding dual BS degrees in both Finance and Information Systems.
VP Operations & Strategy
With a sharp eye on Zipcar vehicles and another on our overall business strategy, Aidan keeps our wheels turning in more ways than one. From keeping vehicles in tip-top shape to executing on a strategy in a quickly evolving space, Aidan’s focus delivers an unparalleled mobility experience to our membership.
With a broad background in people, data and technology, Aidan spent 10 years at GE in R&D consulting before moving in to digital media technology for 12 years. In that world he held leadership roles at ChoiceStream and TVision.
Aidan spends most of his downtime with his wife and two children enjoying family life. A tech guy at heart, Aidan’s hobbies involve “building, diagnosing and fixing just about anything.” When he’s not at home “fixing” things, Aidan is an avid mountain biker, sailor and runner.
Aidan holds a Bachelor’s in Mathematics and Computer Science from Grinnell College and a Master’s in Statistics from Iowa State University.
VP Product & Experience
A lotta different things need to come together to create a great Zipcar member experience. It’s not surprising then that our product guy started his career designing semiconductors for Intel. (Like the Pentium, remember those?!)
Jeff’s engineering background gave him the passion and eye for creating outstanding customer-driven products.He’s held roles at industry-defining firms where he led the charge in the arenas of product and marketing.
Most notably at VistaPrint, where he helmed the company’s user experience and product management teams to develop its online graphic design platform. He arrived at Zipcar after most recently serving as vp, product management and design for Intuit’s QuickBase division.
With an obsession for making every member’s Zipcar experience a reliably excellent one, Jeff also lives the Zipster life and enjoys boating, fishing, gardening, and trying to improve his golf game to better than just “mediocre."
Jeff’s alma mater is the University of Michigan (his boat is called “Go Blue”), where he earned both a BS in electrical engineering and an MBA, with concentrations in marketing and strategy.
Len's experience with Zipcar is coming full circle: he first honed his craft at large law firms in San Francisco and Boston, at one point representing one of Zipcar's early investors. Since then, he’s worked in-house, leading the legal functions at Game Show Network Digital and Upromise. Len has also handled a variety of legal matters as Senior Counsel at Boston Scientific. He’s got the legal chops to keep us in line, to say the least.
After earning his bachelor's degree in business at the University of California at Berkeley, Len earned his CPA certification working for Arthur Andersen in New York City before attending law school at New York University.
In his free time Len enjoys swimming, tennis, and skiing. Best of all for Zipsters, he loves all things related to cars.
Director, Business Development
Developing great partnerships takes more than a warm hand shake. (Although they often start that way.) Ed brings Zipcar’s shared mobility offering and managed fleet capabilities to companies whose teams and clientele have a hankering for simple transportation solutions. His expertise in corporate development and travel coupled with an enthusiasm for consumer internet and technology give Zipcar partner’s a lot to work with. (And think about).
Ed worked in Private Equity at BlackRock before moving on to corporate and business development at TripAdvisor. While serving in that role, Ed successfully acquired, invested in, and strategically partnered with over 20 companies.
Ed enjoys traveling, winter and beach sports, and, as a Massachusetts native, is a huge fan of Boston sports teams. He holds a BA in Mathematics and Economics from UC Santa Cruz, and earned an MBA from the Anderson School of Management at UCLA.
Director, Global Member Services
Percy Hoffmann is all about the member in a way no other Zipster can touch. (although we all try) He leads the teams that support and service our multinational (and multilingual) membership, managing membership care centers across regions.
Our member’s experience goes beyond Percy’s day-to-day focus, as he keeps us ahead of curve with strategic initiatives that push our operations and services to excel in all manners of member support.
Prior to joining Zipcar, Percy spent two decades in the fast turning mobile and telecom industry, joining when cell phone antennas were extendable and riding through the industry’s broadband paced service and product turnover. During that expanding and disruptive period, he held a variety of leadership roles from customer operations and sales, to business intelligence, and mergers and acquisitions, culminating as senior director, customer operations for AT&T Mobility.
Director, Financial Planning & Analysis
We see Eric as our financial steward, assuring Zipcar’s short and long-term financial well-being so we can effectively fulfill our mission ‘to enable simple and responsible urban living.’ Before running the numbers at Zipcar, Eric spent a decade developing finance and analytics teams at an array of companies across growth stages which includes Amazon, Trulia, and Etsy.
Originally from New England, Eric is happy to find himself working at Zipcar’s Home Office in Boston after years in the Big Apple. Now back on home turf, Eric spends weekends skiing and hiking the Green Mountains of Vermont and running along the Charles River Basin.
Eric holds a BS in Economics from Georgetown University and earned an MBA in Finance from NYU’s Stern School of Business.
Sherrill Zack Kaplan
Head of Marketing
Director of HR
Be a part of something bigger
We empower our employees to join our mission to make cities better places to live. We combine hard work with hackathons, collaboration with camaraderie, and results with rewards. We get things done. But we have a ton of fun doing
Take tech to new places
Our tech talent is top notch. We’ve been doing the internet of things since 2000, and we continue to innovate on what you can do with technology and cars. It’s how we pioneered the car-sharing industry, kick started the sharing economy and still change the world of mobility every day.
Do good for your city
Locally, we help urbanites get around with more convenience, less traffic, and on-demand access to vehicles right in their neighborhood.
Change the world
Globally, our community of over a million Zipsters in over 500 cities and towns around the world leads to lower carbon emissions, less congestion, and a greener planet. “Act local. Think global.” isn’t just a mantra—it’s our daily driving mission.
Come do what you love
At Zipcar, we’ll push you out of your comfort zone to work on cross-functional teams to deliver on projects you’ve never even dreamed of. Our culture is filled with fun ways to refresh—after all, fueling the future of mobility takes energy.
(And of course, we break for Guitar Hero jams, happy hours, and chili cook-offs.)
We're on a mission to enable simple and responsible urban living—a future filled with more car-sharing members than car owners in major cities across the globe.
We do this every day by:
- Delivering on-demand vehicles that support environmental sustainability.
- Helping members save time, hassle and money in their everyday transportation.
- Freeing up city space through strategies that consider campus, urban, residential, commercial and city planning needs.
- Becoming a premier employer for talented, passionate people who thrive on changing the world for good.
- Living our core values, as a company and as individual team members from the Big Apple to Big Ben
Causes we support
Since 2000, our mission has been to create better neighborhoods. So we set out to cut carbon emissions, reduce traffic and promote multi-modal travel. Thanks to our over one million members, we proudly lower CO2 emissions by 1.6 billion lbs per year and take away the need for more than 415,000 personally owned cars.
Equality shouldn’t be up for debate. That’s why Zipcar was an early supporter of LGBTQ organizations and equal rights. We continue to show our support at Pride events and in how we do business every day. We believe people can overcome anything on their own—but we’ll always be stronger together.
Zipcar grant program
Zipcar helps non-profits do more with simple access to on-demand transportation. Through our Students with Drive program with Ford, over $1 million has been donated to more than 400 student organizations at universities across the United States. And our grant program donates hundreds of thousands in driving credit to non-profit groups across North America, supporting a variety of causes. Need some help with your charity organization? Tell us how we can help and apply for a grant.