TripAdvisor is the world's largest travel site, enabling travelers to plan, book and have the perfect trip.

400 1st Avenue
Needham, MA 02494

As the world’s largest online travel website, TripAdvisor impacts the lives of hundreds of millions of travelers. With 250 million reviews covering over 5 million accommodations restaurants and attractions, it has revolutionized the way that travelers plan and book their trips and share their travel experiences. Even as we’ve grown into a 3000 employee company, we've still continued to operate like a small startup, always sticking to our original “speed wins” motto. We thrive off of our employees’ innovation, passion for big data and analytics, intellectual curiosity, ambition, and collaboration, all within a fast paced, yet laid back and fun environment. The TripAdvisor story began 15 years ago above a tiny pizza shop in Needham, Massachusetts.  We have since grown and recently moved to a brand new 282,000 square foot worldwide headquarters, the design of which specifically represents our culture and style. It’s no secret that we love travel, so we look for people who share that passion and want to continue to impact and change and improve how people travel. 

"The Forum"-TripAdvisor's new meeting hall.
TripAdvisor's New HQ in Needham
TripAdvisor's Mascot - Ollie the Owl
"The Forum"-TripAdvisor's new meeting hall.
TripAdvisor's New HQ in Needham
TripAdvisor's Mascot - Ollie the Owl

Our Video

See video


Blog Posts

Holiday Travel: 7 Strategies for Dealing with Flight Delays
Friday, November 13, 2015
You’ve taken all the pre-airport precautions: You’ve loaded your phone with the right apps and with your airline’s customer service number. You’ve checked your airline’s website for weather-related al
Get More, Pay Less: 8 Essential Travel Strategies
Thursday, November 12, 2015
You already know how to upgrade a trip by paying only a little more. But there are also times when you can get a more rewarding travel experience even while saving money. Here’s how experts and savvy
5 Ways to Get Kicked Out of a Frequent Flyer Program
Wednesday, November 11, 2015
Frequent flyer programs are anything but simple. The arcane rules, blackout dates, expiring miles, credit card programs, and numerous other complicated details make your annual taxes look like a walk
Everything You Need to Know About Travel Insurance
Monday, November 9, 2015
All insurance is about minimizing risk, and as travelers, you face three big-dollar risks that travel insurance can cover:   Trip cancellation and trip interruption insurance (TCI) covers the fi
TripAdvisor Tips: How to Get the Best Hotel Room
Thursday, November 5, 2015
The savviest travelers out there don’t just book a hotel—they request a particular room, sometimes even by number. Some of the smartest travelers we know are frequent contributors to TripAdvisor’s for
See More Posts

Meet Our Management Team

Stephen Kaufer
President & CEO

Steve co-founded TripAdvisor in 2000 with the mission to help travelers around the world plan and have the perfect trip. Under his leadership, TripAdvisor has grown into the largest Web 2.0 company in the northeast and the largest travel site in the world. Steve now leads TripAdvisor, Inc., which includes 20 travel brands. Prior to co-founding TripAdvisor, Steve was president of CDS, Inc., an independent software vendor, and prior to that, was co-founder and vice president of engineering of CenterLine Software. The winner of the 2005 Ernst & Young Entrepreneur of the Year Award, Steve holds several software patents and has spoken at dozens of travel and high-tech conferences worldwide. Steve is on the board of directors at Glassdoor (; CarGurus (; and the Caring For Carcinoid Foundation ( He's a fan of his brother-in-law's robot sculptures at Lipson Robotics ( Steve has a degree in computer science from Harvard University.

Steve's favorite travel destination is Jerusalem, Israel.


Julie M.B. Bradley
Chief Financial Officer

Julie is responsible for overseeing corporate finance, investor relations, accounting, corporate development, human resources, and real estate at TripAdvisor. Julie previously served as senior vice president and chief financial officer of Art Technology Group (ATG), where she was responsible for managing all financial activities, investor relations, and global infrastructure. During her tenure, she guided the company to profitable revenue growth and ultimately oversaw the acquisition of ATG by Oracle. She was also named 2010 CFO of the Year Award Honoree by the Boston Business Journal. Prior to joining ATG, Julie was vice president of finance at Akamai Technologies. She started her career at Deloitte. Julie currently serves on the board of Exact Target (, Wayfair (, and Judge Baker Children's Center. She is a Certified Public Accountant and holds a BA in Economics from Wheaton College.

Julie's favorite travel destination is Jackson Hole, Wyoming.

Seth Kalvert
Senior Vice President, General Counsel and Secretary

Seth Kalvert has responsibility for all of the legal activities of TripAdvisor, Inc. Prior to assuming his role as General Counsel in August 2011, Seth held various positions at Expedia, Inc., most recently as Vice President, Associate General Counsel since February 2006, where he had primary responsibility for the legal aspects of the company's mergers and acquisitions and other transactional work, along with the global Expedia brand, and managed a team that provided legal support for various Expedia brands, including TripAdvisor and Hotwire, in addition to privacy and trademarks across Expedia, Inc. Before joining Expedia, Seth held various legal positions at IAC/InterActiveCorp, which he joined in July 2001. Previously, Seth held a business development role at a privately-held online social networking and e-commerce company and practiced law in the New York office of Debevoise & Plimpton, LLP. Seth holds an AB from Brown University and a JD from Columbia Law School.

Seth's favorite travel destination is Queenstown, New Zealand.

Bill Bailey
Vice President, Corporate and Business Development

Bill Bailey is responsible for leading the company’s efforts in mergers and acquisitions, strategic partnerships, and strategic planning. Bill previously served as Vice President of Corporate and Business Development at, where he was responsible for driving multiple partnerships and acquisitions including the $100 million acquisition of  Prior to, Bill was Vice President of Corporate and Business Development at Check Point Software Technologies Inc., Vice President of Corporate Development at Autodesk, and Senior Director, Corporate Development at Yahoo, where he was responsible for global strategic partnerships, M&A, integrations, and growth strategies. Bill holds a bachelor's degree from Wesleyan University and a master’s degree from Harvard University’s Kennedy School of Government where he was a Kennedy Fellow.

Bill's favorite travel destination is Rome, Italy.

Marc Charron
President, TripAdvisor for Business

Marc Charron is responsible for the continued growth and innovation of TripAdvisor for Business as it expands its services for the hospitality sector and travel industry. Marc joined TripAdvisor in 2006 as managing director for Europe. As the company's first international employee, he led the rollout and growth of local language sites and operations across Europe and set up the regional headquarters in London. In 2010, Marc moved to Singapore where he set up the regional TripAdvisor headquarters for Asia Pacific, consistently growing revenue and driving traffic, before heading to Beijing to accelerate TripAdvisor’s growth in China. Prior to joining TripAdvisor, Marc served as vice president of product marketing at SquareTrade in San Francisco. Before SquareTrade, he served as managing director of, Getz International Travel, and Danube Travel, all based in London. Marc received his bachelor's degree from Trinity University.

Marc's favorite travel destination is Tokyo, Japan.

Lily Cheng
President, APAC

Lily is responsible for driving TripAdvisor's growth in the Asia Pacific Region, with a focus on China, Japan and India. In this capacity, Lily will continue to position and develop TripAdvisor's portfolio companies in mainland China (DaoDao and Kuxun) for long-term success via both organic growth and strategic partnerships. Prior to joining TripAdvisor, Lily served at Expedia Inc. between 2008 and 2010 in various capacities including managing global product development and marketing for Expedia's private label and affiliate business (EAN) as well as supporting Expedia's Asia Pacific expansion strategy including the early negotiations of the Expedia / AirAsia joint venture. Lily also served as a non-executive member of the Board of Directors of eLong Inc., a leading online travel agency in China. Prior to Expedia, Lily was a consultant with the Boston Consulting Group in Greater China in the Consumer Goods Practice. In the early part of her career, she founded a technology start-up which pioneered using electromagnetic power technologies for wirelessly charging mobile devices with venture funding from Benchmark Capital. Lily holds a Master's and Bachelor's degree in Engineering with Distinction from the University of Cambridge.

Lily's favorite travel destinations is the Galapagos Islands.

Dermot Halpin
President, Vacation Rentals

Dermot Halpin is responsible for overseeing the vacation rentals division at TripAdvisor including management of FlipKey and Holiday Lettings. Dermot previously served as CEO of Autoquake, a small business that used the internet and data analytics to change the way cars are retailed. Prior to Autoquake, Dermot was President of Expedia EMEA (Europe, Middle East and Africa). Throughout his tenure, Dermot oversaw Expedia,, and Expedia Affiliate Networks in the region. Before joining Expedia, Dermot worked at several technology-driven businesses, including Tele2, a European telecoms operator. Dermot holds an MBA from INSEAD and studied engineering at University College Dublin, Ireland.

Dermot's favorite travel destination is Buenos Aires, Argentina.

Robin Ingle
Senior Vice President, Advertising Sales

Robin Ingle is responsible for all graphical and cost-per-click advertising sales as well as ad operations and support for TripAdvisor in the Americas, EMEA, and the South Pacific. She joined TripAdvisor in 2001 and has held roles in business development & international development. Before joining TripAdvisor, Robin served as vice president of advertising at Access Media, vice president of sales for MediaPassage, and director of display advertising at the Chicago Sun-Times.

Bertrand Jelensperger
CEO, lafourchette

In 2007, Bertrand co-founded lafourchette, an online restaurant booking platform that has a network of more than 13,000 restaurant partners across Europe and is now the leading online and mobile reservation platform for restaurants in France, Spain and Switzerland. In 2014, lafourchette was acquired by TripAdvisor, which now allows users to search availability and reserve a table for a specific date and time directly from TripAdvisor. Prior to lafourchette, Bertrand co-founded Boursipoly, an online gaming company and led the team at JTECH, a paging system for the hospitality industry in France and Spain. He currently serves on the board of Doctolib ( Bertrand earned his degree at the HEC business school in Paris.

David Krauter
President, SmarterTravel & Independent Traveler

David leads the strategy and operations for SmarterTravel (BookingBuddy, Airfarewatchdog, Jetsetter, OneTime, Tingo and Oyster) and Independent Traveler (Independent Traveler, CruiseCritic, and Family Vacation Critic) and is also the General Manager for Jetsetter, the home of the most distinctive and recommendable hotels on the Web. Previously, David was the GM for SmarterTravel, where he led the launch of Tingo and SniqueAway as well as the acquisitions of Jetsetter and Oyster. David has also served as the Vice President of Product at SmarterTravel, where he led the development and user experience of the company’s websites. Prior to SmarterTravel, David held several roles at and at Rue La La (SmartBargains). Earlier on, David focused on creating online products and advertising at CNET Networks, where he was the Director of Global Publishing Services. David received his bachelor’s degree in marketing from Cornell University, where he later returned to complete his MBA.

Adam Medros
Vice President, Global Product

Adam Medros heads worldwide product development for TripAdvisor. Since joining TripAdvisor in 2004, Adam has overseen the improvements to core functionality, international expansion, and development of a wide variety of travel planning features, including TripAdvisor Mobile and the launch of successful TripAdvisor Facebook applications. Adam also led the launch of the “TripAdvisor Trip Friends” social feature and Facebook Instant Personalization on TripAdvisor. Prior to joining TripAdvisor, Adam held Senior Analyst and Product Manager positions at,, and The Parthenon Group. He serves on the board of, MITX, and is an advisor to Adam holds an MBA from Harvard Business School and a bachelor’s degree from Dartmouth College.

Adam's favorite travel destination is London, England.

Barbara Messing
Chief Marketing Officer

Barbara Messing leads the global marketing efforts as TripAdvisor continues to expand its global footprint as the world’s largest travel site. Barbara leads all consumer marketing activities at TripAdvisor, including brand development and experience, customer relationship marketing, public relations, search engine marketing, traffic acquisition, and mobile partnerships. Prior to joining TripAdvisor, Barbara spent nine years at Hotwire, where she served in a number of leadership roles, most recently serving as vice president and general manager of Travel Ticker. She also served in roles including vice president of customer experience and director of product development. Before joining Hotwire in 2002, Barbara was a product director at and a segment producer at The Travel Channel. In 2011, Barbara was named a "Brand Genius" by Adweek. Barbara holds an undergraduate degree from Northwestern University and a JD from Stanford University.

Bryan Saltzburg
General Manager, New Initiatives

Bryan Saltzburg is the head of new initiatives and leads the company's global Flights product. Prior to joining TripAdvisor, he worked for Travelocity, most recently serving as vice president of leisure businesses. Over his eight years there, Bryan was responsible for launching their successful online cruise business, and for managing and building the high-growth dynamic packaging, activities and events, and insurance businesses. Bryan previously held marketing and business development positions at Walt Disney Company, Neutrogena, and Princess Cruises. He holds a BS in education and social policy from Northwestern University and an MBA from the Marshall School of Business at the University of Southern California.

Bryan's favorite travel destination is Ko Phi Phi, Thailand.

Barrie Seidenberg
CEO, Viator

Barrie Seidenberg leads the tours and activities business, Viator, acquired by TripAdvisor in August 2014. Barrie joined Viator as president in 2005, bringing a decade of executive leadership and marketing expertise in the online travel industry. Under Barrie's leadership, Viator has demonstrated strong and continued growth, fueled by the success of the company's flagship brand,, the award-winning Viator Tours & Activities App and the company's pioneering supplier API platform. Before joining Viator, Barrie was Chief Marketing Officer at Preview Travel, one of the early leaders in online travel. As a member of the executive team, Barrie was instrumental in that company's successful IPO in 1997, and its subsequent acquisition by Travelocity in 2000. She held previous senior-level positions with Atinera, Williams-Sonoma and American Express. Barrie received a BA from Yale University and an MBA from the Stanford Graduate School of Business.

Barrie’s favorite travel destination is Istanbul, Turkey.

Nick Shanny
Senior Vice President, Core Engineering

Nick co-founded TripAdvisor in 2000 with Stephen Kaufer and today is responsible for leading TripAdvisor’s engineering organization worldwide. During the early days at TripAdvisor, Nick co-wrote the original platform that powered the site, built a first-class engineering team and led the development of the site design and architecture. In 2007, Nick joined CarGurus where he led engineering. Two years later, Nick returned to the TripAdvisor family working at SmarterTravel Media Group, where he grew the engineering organization and helped build several e-commerce platforms, including Tingo and SniqueAway. From there, Nick returned to TripAdvisor to lead the Vacation Rental engineering teams. Before launching TripAdvisor, Nick worked at Microsoft in their R&D organization and CenterLine Software where he met Kaufer. Nick studied Computer Science at the University of Wisconsin, Madison.

Nick's favorite travel destination is Grand Cayman Island.

Stock Block

Our Social Feed