SmartBear Software

SmartBear Software

More than two million software professionals and over 25,000 organizations in 90 countries use SmartBear products to build and deliver the world’s greatest applications.

450 Artisan Way
Somerville, MA 02145

As the leader in software quality tools for the connected world, SmartBear supports more than two million software professionals and over 25,000 organizations in 90 countries that use its products to build and deliver the world’s greatest applications. With today’s applications deploying on mobile, Web, desktop, Internet of Things (IoT) or even embedded computing platforms, the connected nature of these applications through public and private APIs presents a unique set of challenges for developers, testers and operations teams. SmartBear's software quality tools assist with code review, functional and load testing, API readiness as well as performance monitoring of these modern applications.


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Blog Posts

Software Performance And Customer Satisfaction
Tuesday, June 30, 2015
How Do Your Customers Feel About Your App? Performance monitoring essentially is trying to answer the question, “Is everyone happy?” Or “relatively happy.” Or how many people..
SmartBear Welcomes Reseller Partner to Expand Testing and API Business in Italy
Monday, June 29, 2015
SmartBear continues to expand its business in Europe!  The company is excited to announce it has established a partnership with Emerasoft in Italy. The European software quality management market has.
Windows 10 Isn’t Really Free for Software Testers
Tuesday, June 23, 2015
Over the past year, we have had many articles suggesting how Window 10 would be free for anyone who signed up to test it. Well, it turns out that some terms and conditions govern who gets a new...
Simplified API Monitoring for DevOps Teams
Tuesday, June 23, 2015
AlertSite is now integrated with Ready! API.  This means that developers, testers and operations teams can collaborate together on API quality using the same tests and metrics, simplifying...
Top 11 Misconceptions About APIs
Thursday, June 18, 2015
APIs permeate the connected world, used by technical and non-technical professionals alike. At some point, we all work with APIs, building them, selling them, maintaining them and consuming them....
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Meet Our Management Team

Doug McNary
Chief Executive Officer

A 25+ year high-tech veteran, Doug has extensive experience in building and scaling successful software companies.

Doug comes to SmartBear from Quest Software(Dell), where he ran the virtualization management business unit. His arrival at Quest was through the acquisition of VKernel, the leading provider of capacity management solutions for virtual server infrastructures. As CEO he led the company to profitably and its successful acquisition in 2012. Prior to VKernel, Doug was CEO of Onaro, a leading storage resource management company acquired by NetAPP in 2009.

Doug came to VKernel after working as EVP of Corporate Development and Sales at Motive where he grew revenue to over $90M resulting in a successful IPO in 2004. Earlier in his career, he led Tivoli Systems’ initial sales efforts in the US and EMEA achieving annual revenues of over $250M, a successful IPO and acquisition by IBM. Doug started his career with General Electric and has a BS in Mechanical Engineering from Worcester Polytechnic Institute.

Richard Caplow
SVP Product Commercialization

Rich leads the planning and execution of SmartBear’s go-to-market strategy.  He is responsible for assimilating customer and market inputs into a collaborative effort among product development, marketing and sales to deliver the best solutions for customer needs.
Rich has previously built and led high-performing product marketing teams at other software companies.  Prior to joining SmartBear, Rich was responsible for strategy development, product management and business success of a software segment at IBM where he led go-to-market efforts, product direction and acquisition strategies for the benefit of customers world-wide.  Before its acquisition by IBM, Rich was Vice President, Product Marketing at MRO Software.  Earlier in his career he led Product Marketing at Art Technology Group and Netgenesis, and was a product manager at Banyan Systems.
Rich has a bachelor degree in Engineering and a Masters of Business Administration from Cornell University.

Kathleen Chalmers DeShields
VP, Chief People Officer

Kathleen leads SmartBear’s global strategic people initiatives. She is responsible for the entire employee lifecycle and fostering a company culture that emulates SmartBear’s values.  Kathleen’s diverse and impressive professional credentials span more than 25 years in the high tech industry.  She has built and led numerous human resources teams for both start-up and major corporations.   Prior to joining SmartBear, she held various key leadership roles in Human Resources both in the corporate, government and non-profit community.  Kathleen was also the principal of an independent consulting firm, SK Consulting focused on the creation of innovative people strategies for start-ups, primarily in the high tech  industry.  She spent 15 years at Digital Equipment Corporation (now Hewlett-Packard) initiating her career there in an operational role as a Materials Manager in Logistics/Supply Chain Management, US Field Service and Manufacturing.  As an HR leader, she played a key role in facilitating and leading through change management one of the largest restructuring initiatives in the history of the company.

Kathleen’s diverse background  has enabled her to build strong partnerships with a true understanding of “what it takes” in leading as a  key business partner to senior leaders.

Kathleen has a bachelor’s degree, in Education and Psychology from the University of Western Connecticut.

Dmitry Fonarev
SVP, Product Development

Dmitry Fonarev has more than 20 years of experience in Enterprise, Application, SaaS, and embedded software development as well as extensive experience with managing multiple on and offshore teams across various product development functions.

He was previously Vice President of Engineering at Dell Software Group which he joined through the vKernel acquisition.  At vKernel Dmitry helped drive the company to profitability by innovating, simplifying, and establishing a high say/do ratio.  Before that Dmitry served as Vice President of Quality Assurance at Intralinks (NYSE:IL;IPO 2011). He led software development at Soapstone and held various leadership roles in software development organizations at Nortel, Bay Networks and Wellfleet.

Dmitry has a bachelor’s degree in computer science and mathematics from Boston University.

Shawn Garrett
Vice President of Finance

Shawn Garrett brings more than 20 years of software and high-tech experience to SmartBear.  As Vice President of Finance, Shawn has global responsibility for the accounting, finance, legal and internal IT functions of the Company.

Prior to joining SmartBear, Shawn was the Vice President of Finance at Aspect Software, provider of business communications solutions with 1,900 employees in 59 offices. While at Aspect, Shawn was a key contributor to the successful acquisition and integration of over ten  companies with purchase price consideration of more than $1.1 billion.  Over his seven plus years at Aspect, he also helped to successfully lead the SEC registration process and subsequent compliance to SEC regulations as well as establishing key operational and financial infrastructure.  Shawn also held finance management positions at Brix Networks, Tellabs and Boston Acoustics. He began his career as an auditor at the high-tech division of Arthur Andersen LLP. Shawn holds a bachelor’s degree in business administration from Merrimack College.

Ole Lensmar
Chief Technology Officer

Ole Lensmar is chief technology officer at SmartBear Software, allowing him to live his passion for software development in a creative and thriving work environment. Ole is the co-founder of Eviware Software which was acquired by SmartBear in 2011, and also the co-founder of base8, an XML oriented consulting company in 1996, acquired by the publicly traded Mogul in 1998. Ole worked as CTO, product owner and lead evangelist for Mogul’s software portfolio, including an XML based CMS and a high performance search engine.

At Eviware Software, Ole created SoapUI, now the most used open source testing tool in the world with five million downloads and one million active users. He speaks frequently on the importance of API testing and other related topics, most recently at STARWEST 2013, the API Strategy & Practice Conference, and API Days. 

Michael McGuinness
SVP, Global Sales

Mike McGuinness is a sales leader who believes that customers buy products when they clearly understand how they help solve current business needs. These customers are market aware and want to engage with a sales team that leads them to the resources that help them quickly clarify value.  This approach has proven successful across his career at small and large technology companies. 

Mike spent 11 years, beginning in 1987, at Parametric Technology Corporation in positions of increasing responsibility, ultimately running world-wide sales and field operations, responsible for over $800 million in revenue. Later he was CEO of two successful startup software companies, NuGenesis and PanGo, which were ultimately acquired by leaders in their industries, Waters and InnerWireless, respectively. Next, Mike helped grow Sophos, a Gartner Leaders Quadrant enterprise security firm, from $210m to $410m in four years. Most recently Mike helped build the sales team at Bromium as they led the next generation endpoint security market in first year bookings, units and new customers.

Mike earned a Bachelor of Science degree from Fairfield University where he served on the board of trustees from 2000 to 2012.

Bryan Semple
Chief Marketing Officer

A 20+ year high-tech veteran, Bryan has spent the last 11 years working in datacenter infrastructure and operations companies.

Semple comes to SmartBear from Dell where he worked for the CMO of Dell Software Group to expand high velocity sales and marketing processes across the Dell software portfolio. He joined Dell after the acquisition of VKernel, where he served as CMO. At VKernel, Semple developed and expanded a try/buy download model that grew the business 100% and help lead to the company’s successful acquisition by Quest Software, then Dell.

Bryan holds a BS in Systems Engineering from the US Naval Academy and an MBA from Stanford University. He blogs on measuring marketing effectiveness at and has published a book on the topic titled “Digital CMO’s Guide to Marketing Measurement - Think Like a Submariner For Operational Success” available from Amazon.

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SmartBear Software Acquires Lucierna
Dec 9, 2013
SmartBear Software acquires Eviware
Jul 6, 2011

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