SmartBear Software

More than four million software professionals and over 25,000 organizations in over 194 countries use SmartBear products to build and deliver the world’s greatest applications.

SmartBear Software

450 Artisan Way
Somerville, MA 02145

Company Overview

As the leader in software quality tools for the connected world, SmartBear supports more than four million software professionals and over 25,000 organizations in 194 countries that use its products to build and deliver the world’s greatest applications. With today’s applications deploying on mobile, Web, desktop, Internet of Things (IoT) or even embedded computing platforms, the connected nature of these applications through public and private APIs presents a unique set of challenges for developers, testers and operations teams. SmartBear's software quality tools assist with code review, functional and load testing, API readiness as well as performance monitoring of these modern applications. For more information, visit:, or for the SmartBear community, go to: FacebookTwitterLinkedIn or Google+.


Rachel Jenkins
Digital Marketing Campaigns Specialist

"As a recent college graduate, I didn’t exactly know what to expect for my first job in the real world. I aspired to get hired at a place where I could forge my own professional path alongside colleagues who inspire me to work my hardest, and fall in love with what I do. As it turns out, I could not have ever imagined how good of an opportunity I was walking into at SmartBear. Each day, I’m excited to come to work. Each day, I look forward to what new knowledge I’ll acquire. Learning from some of the most brilliant minds on how to work with the most cutting-edge software in the industry inspires me to do my best here. A fire is only further fueled by the camaraderie and positive energy exhibited here day in and day out. SmartBear is the best opportunity I ever could’ve imagined for myself!"

Christina Lowe
SmartBear Partner Marketing Manager

“I am a very driven and enthusiastic person. What really gets me excited about working at SmartBear is the opportunity to work with teammates, partners, and customers across the globe. I have the privilege of regularly sharing the SmartBear story with partners and helping to tailor their market strategy to the region. I love what I do and look forward to the continued growth and challenges that will arise from working at SmartBear. Also, I work with fantastic people who aren't afraid to work hard and have fun doing it.” 

Masha Kozinets
Director of Product Management, Product Owner

“As a Product Manager with over 20 years of experience in the Software Development industry, I can say that SmartBear knows what it takes to build great software products that make a difference!  This is made possible by the unique SmartBear team and working environment where each member is enabled to make a significant impact, thus allowing one to feel respected and valued. What I enjoy the most about SmartBear is that important decisions are made collectively and efficiently, and when you walk in the door each morning, you feel like there is a lot of energy and passion! It is a great feeling to be a member of a tightly-knit team where everyone matters!”

Chris Bane
Sales Manager

"Do you want rocket-ship potential? I did. I wanted to be somewhere with incredible software, and an even more incredible team, so I went looking for that and found it in SmartBear… and a whole lot more. I soon realized that on top of recent insane growth achievements and even more ambitious future growth plans, I was joining a company that is the market leader in software quality for the connected world.

Our software helps make your software better. This is about as ROCK SOLID as you could hope for in a company and opportunity. The market is ever expanding, and our products are preferred by OVER 3+ MILLION USERS! Oh, and we have free lunches, a game room, fantastic earning potential, and just so happen to be located in a beautiful brand new office at Assembly Row, Somerville! Long story short, the management team has been here before, and they know how to grow this company and your career along with it. They promote from within all the time, and they’re providing real leadership and sales training. This is the BEST opportunity in Boston, and I’m happy to be a part of the ride up."

Gerry McManus
Strategic Sales

"Near 8 years with the company as one of the original 5 territory managers and it has been quite a ride. SmartBear has been everything an employee could ever want from great benefits to opportunities to grow both personally and professionally. Being part of a fast growing company with a huge focus on developing their employees and promoting from within presents lots of avenues for career advancement and professional development.

Having held numerous positions here, I can say that senior management always works to put you in a role that is equally challenging and rewarding for both you and the company. Work hard and SmartBear will do the same to ensure the success of your career in technology."

Ronan Trainor
Technical Sales Engineer, EMEA

“The people, culture, winning mentality and everyone pulling in the same direction is what makes SmartBear such a great place to work… I was welcomed into the SmartBear family from day one and feel that SmartBear have supported and invested in me and genuinely want to bring out the best of my talents and abilities. I am delighted to be part of this team and look forward to the long successful journey ahead."

Jacob Hume
Territory Account Manager

"One of the biggest benefits to working at SmartBear is the amount of sales training you will receive.  There is always new stuff to learn and the training helps everyone stay informed on the latest industry trends to ensure employees are successful. The vision and goals of the company are clearly laid out, and I admire the company’s determination to achieve better than expected results while continuously perfecting process. The people I work with are fantastic; everyone is willing to lend a helping hand, regardless of their title.  I feel like I know everyone here and I haven’t even worked a full year yet.  

SmartBear is also great at feeding their employees (maybe it’s because SmartBear’s are always hungry?).  Whether it is end of month bagels, end of quarter lunches, summer lunch series Fridays, learn trainings, and I always get a couple free meals (not to mention popcorn, coffee, and snacks daily)."

What is it like to work at your company in terms of your culture? 

At SmartBear, we strive to create an environment that supports and rewards excellence, honesty, mutual support and meaningful work, where people expect more from themselves and their colleagues, get great results and are treated well.  This culture is driven from the C-suite on down.

The SmartBear Culture goes beyond just “perks.” Sure, we have a ping-pong table in the break room, fresh fruit to start the day, Taco Tuesday and Thirsty Thursday to keep the creative juices flowing. But these fun benefits are not at the core of our great culture. We strive to attract the best talent and create excellent products and services, all while figuring out how to do it better, faster and smarter than the rest. 

SmartBears are particularly proud of the products we develop and sell. More than four million of the best developers, testers and operations teams use our products to deliver the world’s best applications. And in the process of creating and selling these awesome software tools, we have the opportunity to work with fantastic people who aren't afraid to work hard and have fun doing it. 



What’s the best way to get a job at SmartBear Software?

Our managers are extremely engaged in the hiring process. They continually look for great talent and are checking the applicant pool daily. We encourage candidates who are interested in working at SmartBear to apply online to the SmartBear Career page or visit our VentureFizz BIZZpage. 

If you know someone who is currently an employee at SmartBear, the Employee Referral Program is also a great Segway to SmartBear job opportunities. We believe our employees are the best Brand Ambassadors to great talent. Thus, our Employee Referral Program is very active – 50 percent of our hires come through referrals. 

Or, perhaps you don’t work for SmartBear, but know someone who would be a great fit. Our External Referral Program allows you to refer a candidate and if hired, you are eligible to receive a $5000 referral bonus.  Check out the terms and conditions:


What can someone expect during the interview process?

We understand that the candidate’s time is just as important as the hiring manager’s time.  We strive to move the interview process along.  We review applications daily. Typically, if there is a match, we start with a phone screen. If a mutual interest is determined, the candidate is asked to come in for a face-to-face interview. The candidate gets to tour of our awesome office at the new Assembly Row campus in Somerville, Massachusetts, interviews with the hiring manager and possibly other team members, and receives an in-depth perspective on the job and the company. Basically, they get to know us and we get to know them.  Depending on the number of qualified candidates, they may be asked to return for a final round of interview(s) and possibly meet with a senior leader of the organization.  If they’re the right candidate, a decision is usually made within one to two weeks.


What can people expect over the course of their career at SmartBear Software?

SmartBear’s strong culture exists to support meaningful work.  Our employees like to solve problems, improve skills and make breakthroughs. The SmartBear Attitude is, "If You See a Problem, Fix It." SmartBears are fully engaged and fully empowered to make things happen. There is rarely a boring day, much less a boring project.

In parallel, the substantive growth of SmartBear generates substantive opportunities for our employees.  We pay particular time and attention to the people we hire and thus, continually look for ways to match our employees’ skills and passions with the organization’s needs.  We accomplish this through our continuous feedback process between the employee and the manager, observation of the work that needs to get done and conversation amongst the leaders.  We converse with the employee to find out what he or she is interested in learning and doing, and how he or she would like to see his or her career unfold. We observe what the employee excels at. We communicate with other managers and leaders to find out about new initiatives or projects that might need these skill sets.  


Are there any favorite activities that the employees do outside of the office? 

SmartBear has various sports teams including kickball, ice hockey, rugby and soccer. We have an internal volunteer committee – “The Boston Party People” – whose mission is to plan fun events for SmartBear employees. Annual company events include Scavenger Hunt, Holiday Party, Halloween Costume Contest & Party and Red Sox Opening Day Party.


Are there any fun facts or unique stories that you can share about SmartBear or individuals that work there?

FUN FACT: A SmartBear tool was downloaded every 15 seconds for the entire year in 2014. Also, SmartBear’s SoapUI, the most popular API testing tool in the world, was developed by SmartBear CTO Ole Lensmar, who originally built the tool for his own use to help with testing web services while working as an architect on an integration project in Stockholm, Sweden in the early 2000s. Ole later shared his “hobby project” with the open source community on sourcefourge, where it has since been downloaded over seven million times. Also in the office,  we have an office Robot named S2B2 that all SB global employees have access to drive around our Assembly Row headquarters from any device from anywhere in the world. Among the many talented people at SmartBear, we currently have working with us – 2 former Naval officers, a published horror author, an ex-Broadway musician, two ex - semi-professional athletes (soccer and Rugby), a former nationally recognized opera star and a former English teacher who taught in Thailand.


What TV or movie would best describe the working environment and employees at SmartBear?

Star Wars comes to mind— futuristic setting, fighting alongside a very skilled and well-trained Jedi-like team, and with our office robot, S2B2, of course. Working at SmartBear is a bit like working at the Death Star if it had been captured by the rebel army and re-imagined with the start-up vibes/mentality of HBO’s Silicon Valley, and the Google-esque work environment of The Internship Starring Vince Vaughn and Owen Wilson.


Do you have any unique benefits or perks? 

SmartBear has exceptional benefits and perks, including:

  • City Office Locations – Pre-tax commuter benefits, beautiful city views at Assembly Row Headquarters
  • Game Room – ping-pong, putting green, corn hole and more
  • Good Eats – coffee, drinks, healthy and sweet snacks
  • Health Benefits – Full dental, vision, medical care; Health Reimbursement Account (HRA), Flexible Spending Account (FSA)
  • Healthy Living – choice of athletic footwear or fitness reimbursement
  • Compensation – competitive salaries, 401(k) match, annual bonus plan.
  • Time Off – paid vacation and 11 holidays and a community service day
  • Company Events – Holiday parties, team outings, contests, scavenger hunt
  • Career Growth – trainings, certifications, networking opportunities, international exposure


What’s on tap or in your fridge?

The variety depends on the time of year (and how thirsty we were the prior Thursday) but there is always something good on tap (and usually a leftover bottle of champagne or two from our latest and greatest product release party). Right now, we’ve got Harpoon IPA, Dogfishhead IPA, Sam Adams Summer Ale, Sam Adams Boston Lager, Yuengling, Miller High Life, Bud Light, Angry Orchard, SmuttyNose Brown Ale, Cabernet Sauvignon and Pinot Grigio. We also have water (sparkling or spring), juice and every flavor of coffee and tea under the java sun!







Posted on: December 09, 2013
Posted on: July 06, 2011

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