When did you first hear or learn about Price Intelligently?
I first heard about Price Intelligently in the summer of 2012. I saw an internship posting on the Babson College website and applied for the position.
You were an intern our very first summer. What was it like?
Price Intelligently was just starting up in the summer of 2012. The team consisted of six interns and Patrick in a small room in the South End. We used to spend a lot of time working from the coffee shop next door for more space.
I got to do some cool things as an intern. I learned about different forms of pricing, analyzed PI’s competitors’ methods of pricing, and researched some of the calculations that we are still using today! Patrick worked closely with us and we got to pick his brain about pricing, economics, and starting a business.
How has Patrick grown since you were an intern versus now?
When I was an intern, Patrick worked around the clock and sometimes *joked* about spending the night in the office. He was very involved in the work that we did as interns along with everything else he was doing. On top of all of this, Patrick made sure that we were getting the most out of our internship by letting us work on things that aligned with our career goals.
Patrick still works around the clock and is still very concerned about everyone’s development at PI – important qualities in a leader that made me want to come back to work at PI. However, now he is less involved with the day-to-day aspects of the business as it’s not just Patrick and 6 interns, but about 25 full-time employees!
What’s your day-to-day like as a Pricing Analyst?
I am responsible for data strategy which includes shaping experimental designs (data collection plans), cleaning and interpreting the data, putting it into a presentable form, discussing the takeaways and implications, and transforming the data into actionable recommendations for positioning, packaging, and pricing for clients.
Every day at PI requires 100% of my focus because there is so much to do! (I think that’s a good thing) On any day I could be doing one of the things mentioned above for multiple clients. Additional requests from clients come up all the time so it is difficult to plan each day and you can never leave things for the last minute.
What’s the most challenging part of your job?
The most challenging part of my job is setting up the project in the beginning stages. Part of our process is to send out surveys to target markets to understand which product features they prefer and how much they are willing to pay for the product. Setting up the survey is crucial for the project as it determines the quality of the data that we get back. Therefore, this step requires a lot of thought and foresight and it takes me the most time to work through.
What do you enjoy the most?
The most exciting part of my job is learning about different SaaS companies, the business challenges they face, and working through the data to help them solve their problems... so pretty much everything.
Which teammates do you work with the most and what’s it like to work with them?
I work closely with the Project Planner and the Client Strategist. The Project Planner always has a great understanding of the businesses and it’s helpful to cross-check things with him. I work through pricing recommendations with the Client Strategist who has a good relationship with the clients and understands their needs. It's great having a close team to bounce ideas off of.
What’s your favorite PI memory so far?
One of my favorite PI moments was going out in Austin with the entire team for a BBQ dinner. It was one of my first events with the entire team and it blew my mind that 16 coworkers could go out to dinner and have such a good time together- it may have been the BBQ, but I'm pretty sure it was the company.
What excites you most for the future of PI?
It’s unbelievable to see how much has changed and how much we have grown over the past 9 months that I have been working full-time at PI, but it’s even more exciting to think about how much more we are aspiring to do. Our goals to scale the Pricing side of the business mean that we have a lot of challenging work ahead of us. ProfitWell and Retain are taking off and there are going to be great things coming from that side of the business. We are going through a lot of changes and I cannot wait!
Words of wisdom to anyone who wants to join the team?
Be prepared to work really hard but feel really good about what PI has accomplished at the end of the day.