Technical Product Manager, Vehicle Systems

To Apply: nfernandez@zipcar.com

Date Posted: Tuesday August 10, 2010

Company: Zipcar

Location: Cambridge MA

Zipcar, the world’s largest car-sharing company, is looking to add new talent to our team.

Today, Zipcar provides hundreds of thousands of people with a viable alternative to traditional car ownership, saving them money, time and headaches. Around the world—from coast to coast, across Canada, the UK, and college campuses in between—people are making the decision to live car free and enjoying the convenience and environmental benefits of having “wheels when you want them”.

As we continue to grow our operations, we are looking for talented, passionate people with great ideas to join the family. We aim to create an environment that is supportive, diverse, and as fun as our brand. If you’re results-oriented, dedicated, and ready to contribute to an unparalleled member experience for our community of Zipsters, we encourage you to apply.

Summary

Zipcar is seeking a technically savvy product manager experienced at developing, designing and delivering products, services and enhancements based on understanding and anticipating customer and business needs. Working with Zipcar’s Product and Experience and Engineering teams, the Technical Product Manager must be both strategic and tactical, focused on continually improving Zipcar’s in-vehicle member experience and operations by enhancements to Zipcar’s in-vehicle technology.

To learn more about Zipcar, what we do, and how we do it, visit zipcar.com. For further employment opportunities, visit zipcar.com/about/jobs.

Responsibilities include but are not limited to the following:

• Plans, manages, prioritizes and executes critical technology and business initiatives centered on vehicle experience and vehicle systems that improve customer experience, maximize revenue and enhance the value of our brand.

• Builds and manages a strategic road-map for vehicle systems & experience improvements specifying key phases and milestones.
• Build business cases and provide analytical insight for new initiatives by understanding key issues and quantifying results
• Partnering with Zipcar Engineers, leads the development and measurement of envisioned vehicle technology solution prototypes and pilots in a fast, low-cost manner.
• Assesses the feasibility, viability and desirability of leveraging technologies and global trends spanning third-party software platforms, automotive manufacturers, car sharing technologies and competitive technologies.
• Understands the needs of Zipcar as a business as well as the needs of our members as they relate to vehicle systems.
• Defines and justifies technology solutions that address customer and business needs and requirements in ways that are simple, elegant, cost-effective and scalable.
• Communicates and demonstrates plans and technology solutions, from a customer perspective, to stakeholders and executives.
• Collaborates closely with Virtual and Support Experience Product Managers and Zipcar Engineering to continually improve and design the best end-to-end member experience while delivering against business goals.
• Product Owner for Vehicle Systems Agile Sprint team; manages priorities and sprint planning.
• Plan, organize, and develop project work-plans and lead interdisciplinary work-groups in planning, evaluating, and executing specific multi-departmental projects and initiatives on time and within budget constraints.
• Measures impact and reports on performance of implemented initiatives.
• Serves as a catalyst for improvement by identifying and tying the latest technology trends back to the business
• Maintains and strengthens strategic technology relations with car-manufacturers and technology partners.