Job Post

Technical Content Writer
iboss Cybersecurity
101 Federal St.
Boston, MA 02110
We provide solutions that protect thousands of enterprises, service providers and government networks against a new age of cyber-threats. Our game-changing platform with innovative architecture is backed by over 75 patents and patents pending, and chosen by over 2000 enterprises worldwide to increase their security postures. This has made iboss one of the fastest growing cybersecurity companies in the market. 

We are looking for a Technical Content Writer to produce high-quality documentation that contributes to the overall success of our products.  You will work collaboratively with developers, quality engineers, product managers, and usability experts to create product related content.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications

Qualifications

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Adobe Robohelp or similar platform
  • Basic familiarity with the SDLC and software development

Benefits

    • Health, Vision, Dental, Chiropractic - open to domestic partners
    • 401K with company match
    • Paid Time Off (PTO)
    • Company paid holidays
    • Optimistic, supportive, and FUN work environment
    • Fantastic quarterly company events
    • Free catered lunches every Fridays
    • Free snacks
    • Onsite gym access
    • Close to public transportation

The duties and responsibilities described above are essential functions of the job.
iboss, Inc. is an EEO/AA/M/F/Vet/Disability Employer

Category: Corporate Functions

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