Job Post

Senior Site Reliability Engineer
Carbon Black
1100 Winter St.
Waltham, MA 02451

Waltham, Boston, San Antonio or Remote

Why Carbon Black?

At Carbon Black, you’ll have the opportunity to make a huge impact while working alongside a global community of passionate people who are leading the way in cutting-edge technology. Our valued employees across the world have made Carbon Black a Top Place to Work, as named by the Boston Globe for two consecutive years.


Our Engineering team is moving at lightning speed on the breaking edge of technology. You’ll be pulling things apart and tinkering, building new platforms, or playing in the cloud. Here, the engineering opportunities are endless. With this fast-paced, synergetic group, you’ll be working together and across the organization to ensure customer success all while continuing to build a product that protects their dearest assets.

Why You Matter

There’s incredible excitement and urgency around cyber security software right now. Protecting the world’s Intellectual Property is an imperative and Carbon Black is at the forefront of this market.

We’re looking for a Senior Cloud Operations Engineer who will perform operations and development support for our cloud product line. This individual will work with development and have responsibility for the health of our services.

What You’ll Do

  • Ownership, architecture and management of AWS infrastructure components such as VPCs, EC2, S3, tagging schemes, CloudFormation, etc.
  • Deployment and management automation of cloud-based infrastructure and software
  • Working with configuration management tools in both Windows and Linux - Cloudformation, Terraform, Salt, Ansible, Chef
  • Ensuring cloud-based architectures meet availability and recoverability requirements
  • Architecture and implementation of cloud-based monitoring, alerting and reporting – Sensu, CloudWatch, StatusCake, ELK, Grafana

What You’ll Bring

  • B.S. in Computer Science or equivalent experience
  • Minimum 2 years of experience managing AWS infrastructure
  • Minimum of 5 years of experience with technical operations and software development
  • Solid understanding/experience of containerization services such as Docker
  • Working knowledge of open source tools such as Sensu, InfluxDB, Grafana, Logstash, Elasticsearch
  • Solid understanding/experience of web services, databases and relating infrastructure/architectures
  • Solid understanding of backup/restore best practices
  • Ability to manage using a preferred scripting language
  • Solid understanding of SAN principles
  • Excellent Troubleshooting Skills
  • Experience supporting an enterprise-level SaaS environment
  • Security Experience a plus

Who We Are

Carbon Black is the leading provider of next-generation endpoint security. Carbon Black’s Next-Generation Antivirus (NGAV) solution, Cb Defense, leverages breakthrough prevention technology, “Streaming Prevention,” to instantly see and stop cyberattacks before they execute. Cb Defense uniquely combines breakthrough prevention with market-leading detection and response into a single, lightweight agent delivered through the cloud. With more than 7 million endpoints under management, Carbon Black has more than 2,500 customers, including 30 of the Fortune 100. These customers use Carbon Black to replace legacy antivirus, lock down critical systems, hunt threats, and protect their endpoints from the most advanced cyberattacks, including non-malware attacks.

Carbon Black is an Equal Opportunity Employer. Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.

Category: Software Engineering/QA

See What It's Like To Work Here

Carbon Black’s endpoint security platform defends organizations of all sizes from modern-day attacks with its unique zero-gap protection.

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