Senior Business Applications Analyst

Tuesday August 07, 2012

Why choose American Tower?

It’s where you want to be. Today’s American Tower is a dynamic, performance-driven organization full of new opportunities and the highest standards of excellence. Our culture is based on integrity, accountability, hard work, collaboration and social responsibility. We offer careers in a variety of fields where talented people can develop and grow professionally.

American Tower, an S&P 500 and a Forbes Global 2000 company, is a leading independent owner, operator and developer of wireless communications sites. We provide the infrastructure that allows your cellular phones and other mobile devices to work, anytime and anywhere. Headquartered in Boston, Massachusetts, we have offices throughout the United States and in nine other countries in Latin America, Asia and Africa.

No matter where you join us, you'll find a diverse team of global employees focused on our shared success. You will also receive a generous mix of health, financial and lifestyle benefits as well as learning and development opportunities.

American Tower – where you want to be.

SUMMARY:

The Senior Business Application Analyst provides broad functional and technical expertise within multiple business areas in the review, analysis, development and implementation of business processes and applications with minimal supervision.  The incumbent will be responsible for designing, implementing and modifying Oracle R12 EBS modules, focusing on R12 Receivables, Property Management, EBTax, and General Ledger. The Senior Analyst will consult on resolution of complex production problems and leads internal customers in new product reviews or pilots and identifies ways to streamline IT processes and improve the quality of customer services. The Senior Analyst may function as Project Manager for IT related activities in large projects or as Project Manager for less complex projects.

ESSENTIAL FUNCTIONS:

Consultant to Business Analysts in troubleshooting complex user and application problems.

Provide functional and technical expertise within multiple business areas, and provide strategic, forward-looking vision when configuring or customizing solutions to maintain flexibility and future integration opportunities.

Provide consulting support on cross-functional processes and system issues and the review, acquisition and implementation of new products.

Collect, document and analyze business requirements and functional specifications for complex cross functional projects to provide the best solution for business needs.

Identify operational inefficiencies, conflicting business practices and integration issues, suggesting alternative solutions to cross functional problems.

Develop business relationships and integrate project activities with project team members, primarily Quality Assurance and Software Developers, to ensure successful implementation and support of projects.

Network with senior internal customers and external colleagues.

May manage Process Improvement Projects (PIPs), complying with our internal project lifecycle process.  Identify any issues with timelines or completion of projects ahead of time and work with Project Management Organization (PMO) and internal customers to address.

Maintain all project tasks through the production ticket system or project server on a weekly basis. Keep Project Manager informed of any issues.

Create or assist with the creation and execution of test scripts to ensure that production issues are minimal after implementation of new enhancements, changes or upgrades.

OTHER:

Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None.

QUALIFICATIONS:

Solid knowledge of information technologies and methodologies, particularly with different application systems

Proficient in project management techniques and experience on cross functional projects

Excellent organizational skills

Strong problem solving skills

Excellent written and oral communication skills

Strong computer skills including Microsoft Office, Microsoft Project and Visio

Detail oriented, able to multitask and meet deadlines

Self-directed, able to inspire a team and work independently with minimal direction

Understanding of relational databases and query tools

Ability to support multiple applications or modules and multiple business groups

Ability to understand business concepts and determine the impact of business changes on systems

If supporting Oracle applications,

         Working knowledge of Oracle E-Business Suite

        Conceptual knowledge of Oracle methodologies

 

The incumbent must be flexible as there may be workweeks that require more than 40 hours to ensure the positions expectations and responsibilities are met.

EDUCATION AND EXPERIENCE:

Bachelor’s degree or related experience strongly preferred 

Minimum eight years professional experience in business analysis, application design, implementation, and support in an online environment

Experience in Tower industry, Operations, Leasing or Real Estate preferred

If supporting Financial applications

         Prior experience in Finance and Accounting environment is required

 

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Approximately 10-25% travel may be required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear.  While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL:

We are a dynamic organization in a rapidly changing industry.  Accordingly, the responsibilities associated with this job will change from time to time in accordance with the Company’s business needs.  More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

American Tower (the “Company”) is an equal opportunity employer and is committed to a diverse workforce. The Company is committed to a policy of equal employment and will not discriminate against an applicant or associate based on his or her age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy or any other category protected under federal, state or local law, regulation or ordinance.

In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans’ Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process can contact us at (617) 587-7911 for assistance.