Product Line Manager

Date Posted: Thursday February 25, 2010

Company: Akamai Technologies Inc.

Location: Cambridge, MA

To apply - see below

About Akamai

Akamai provides market-leading managed services for powering rich media, dynamic transactions, and enterprise applications online. Having pioneered the content delivery market one decade ago, Akamai's services have been adopted by the world's most recognized brands across diverse industries. Since its start in 1998, Akamai has grown from a research “big idea” into one of the world’s most successful technology companies, with 2008 revenue of more than $790 million, consistent profitability, and inclusion as a NASDAQ 100 company. With more than 1,600 employees in locations around the globe, Akamai is committed to innovation in technology and service. Akamai has transformed the Internet into a more viable place to inform, entertain, advertise, interact, and collaborate. Akamai - Powering a Better Internet.

About the Team

Do you enjoy working on complex technology problems? Do you want to be involved in defining business strategy and solutions that will shape customers’ future successes by providing them with superior technology solutions? Are you challenged by an opportunity to make an impact? As part of Akamai’s Global Services and Support division, you will play a key role providing Akamai’s customers with solutions giving them a competitive advantage.

About the Job

As a Product Line Manager your work will make a direct impact to Akamai’s evolving Service & Support product line. Akamai’s Service & Support team is targeted at dramatically growing services revenue & corporate revenue. Within the Service & Support Product Team, you will have the opportunity to help extend Akamai’s presence within our customer base. This will be done by developing the appropriate messaging and tools to establish a differentiated Service & Support brand. You must possess a unique blend of business and technical savvy to successfully execute this role.

 Responsibilities

* Define requirements for adapting and implementing new services into Akamai’s current Service & Support offerings.

* Modify existing Akamai products and services to ensure customer revenue and revenue contribution.

* Own and implement a product roadmap for future Service & Support Products.

* Working closely with engineering and a full cross-functional team including product marketing, sales, channels, service and support, network and operations, integration services, customer care, and billing.

* Attend relevant industry trade-shows and sponsorship events.

* Analyzing potential partner relationships and associated products.

Basic Qualifications

* Education: Bachelor's Degree in Marketing, Computer Sciences, Engineering or relevant field.

* Overall Experience: 5+ years.

* Experience with product management and product development.

* Experience in a high-tech Service & Support organization.

* Flexibility to work in a fast-paced environment while managing multiple product launches.

Desired Qualifications

* Situational fluency, ability to influence and motivate others, and perseverance to handle challenging business situations.

* Ability to gather data from the market and customers to analytically determine business priorities.

* Desire for on-going challenges and interest in continuously learning.

* Excellent written and verbal communication skills with the ability to articulate complex concepts to a broad range of technical and business audiences.

Other Information

* Is relocation available for this position: No

* Is US Citizenship required: No

* Is a Security Clearance Required: No

If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.

Contact us!

If you're excited by Akamai and would like to help change the online landscape please apply to the link below.

https://jobs-akamai.icims.com/jobs/3603/job?mode=view

Akamai Technologies is an Affirmative Action, Equal Opportunity employer (M/F/D/V) that values the strength that diversity brings to the workplace.