Job Post

Payments Operations Analyst
401 Park Drive Suite 801
Boston, MA 02215


Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars, and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us!


Toast is looking for a Payments Operations Analyst to play an integral role in scaling Toast’s rapidly growing business. You will be the “go-to” person for sales reps, assisting them during the credit card processing phase of the sales cycle. We are looking for an organized, intellectually curious candidate with excellent analytical skills and the ability to learn quickly.

Key Responsibilities:

  • Perform credit card statement analyses and manage related data
  • Become an expert in credit card processing and the credit card industry
  • Support the sales process and act as a subject matter expert to customers
  • Manage and improve upon Salesforce processes
  • Assist in continuously building a better sales process through various projects


  • 0 – 2 years of experience in an operations or analytics role
  • BS/BA degree
  • Strong technical aptitude, preferably with prior Excel experience
  • Extreme attention to detail
  • Ability to manage multiple competing priorities in a high growth, fast-paced environment
  • An inquisitive nature and ability to learn quickly - someone who wants to find long-term solutions instead of short term fixes

Bonus Skills:

  • Experience in a high growth tech company
  • Experience using Salesforce
  • Experience or knowledge of credit card processing and the credit card industry

See What It's Like To Work Here

An all-in-one restaurant technology platform with powerful tools to cut costs, drive revenue, and engage customers.

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