Job Post

Operations Representative
401 Park Drive Suite 801
Boston, MA 02215

Toast is a rapidly growing startup building the first all-in-one restaurant management software platform. Toast’s Android tablet based system helps restaurants operate more efficiently and connect with their customer base in new and innovative ways. We’re growing fast and have a customer base comprised of cafes, restaurants, bars and nightclubs across the country. We work hard and care about our customers’ success and we have a lot of fun doing it. As a startup, we move fast and have a lot of opportunity for career growth, so if you’re passionate about your work and want to be in a fun and growing industry, join us! You will be helping Toast to grow our business across the US and internationally.

The Operations Representative role facilitates the movement of product through our warehouse facility and supports inventory management and order fulfillment.  Toast’s Operations team is focused on supplying our customers with a world class experience by facilitating timely and accurate deliveries of Toast hardware.  Key responsibilities include picking, packing, and shipping goods for Toast customers.


  • Assemble hardware orders in accordance with customer requirements
  • Pack customer orders for shipment
  • Maintain and update stock records
  • Load and unload FedEx & UPS freight
  • Put away incoming hardware orders
  • Test new hardware configurations
  • Meet internal goals for order accuracy and customer satisfaction
  • Reconcile inbound shipments and perform monthly inventory counts


  • Attention to detail
  • Passion for high customer service
  • Ability to establish and maintain a cooperative working relationship with other members of the Operations team and across other corporate functions
  • Flexibility to adapt to changing priorities
  • Ability to function independently in the absence of direct supervision
  • Experience with FedEx Ship Manager is a plus but not required
  • Experience with electronic data entry preferred

See What It's Like To Work Here

An all-in-one restaurant technology platform with powerful tools to cut costs, drive revenue, and engage customers.

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