Pluralsight: Director, NA East Presales
New York, NY


Employee Testimonials

Ellen Thompson Pluralsight

Company Description

Founded in 2004 and trusted by Fortune 500 companies, Pluralsight is the technology skills platform organizations and individuals in 150+ countries count on to create progress for the world.

Job Description

The Opportunity:

The Manager NA Presales leads the North America Enterprise & Commercial Presales team. This leader focuses on enabling sales across all technical fronts and creating a streamlined, sales enabling environment.

The Director NA Presales is an expert in Enterprise SaaS operational sales and business enablement processes, and leads a core team that removes technical roadblocks perceived or actual to create a frictionless presales experience for customers.

This key function is accountable for understanding market trends, influences, dynamics, and operational architecture which should be leveraged by the sales organization and business managers to drive sales collectively across North America Enterprise & Commercial Sales Team. He or she operates as a business segment expert and technical/process leader for the assigned Sales organization as well as the technical sales expert for global professional service offerings.

Who You Are:

  • Lead a North America-wide team with the following responsibilities:
  • Define, build, manage, and scale a SaaS Presales team of Advanced Solutions Architects & Solutions Architects
  • Develop & implement world class product pitch & demo methodologies to drive deeper and more value-added sales
  • Own the presales component of the B2B customer lifecycle end-to-end
  • Regularly engage in Pluralsight sales team meetings and business segment support team meetings
  • Work with Sales and business leadership to influence strategic decisions such as: pricing strategy, regional deployment, marketing integration, campaigns, product development, etc.
  • Function as the voice of the customer in order to influence Pluralsights product
  • Identify and quantify potential gaps in sales and recommend strategic solutions
  • Partner with business leaders to help provide inputs for the go-to-market sales strategy
  • Create and document standardized sales processes
  • Define and report on key performance indicators related to Presales
  • Maintain visibility to the sales pipeline and help enable strategic opportunities
  • Become an expert resource and cultivate a high level of expertise on Pluralsight products, technical architecture, related topics, and associated products
  • Support field marketing events and attend industry-specific forums, trade shows, or events as needed
  • Develop a close, consistent, and highly effective working relationship with the rest of the Success team to drive a world-class SaaS customer experience


Experience You'll Need:

  • Proven experience and successful portfolio of sales operations initiatives that have a positive and significant impact
  • 5+ years experience working/leading in a Sales/Success environment
  • 4 year degree required, technical graduate degree a plus
  • Experience leading cross-functional sales/Presales teams
  • Deep understanding of the Enterprise SaaS sales world; including identifying customer pain and delivering solutions
  • Highly-effective interpersonal skill set
  • Excellent communicator with strong business acumen; ability to influence senior leaders and structure succinct and effective executive-level communications
  • Ability to travel up to 50%

Additional Information

Working at Pluralsight

Our platform helps technologists master their craft and take control of their careers. We empower businesses everywhere to build adaptable teams, speed up release cycles and become scalable, reliable and secure. We come to work everyday knowing were helping our customers build the skills that power innovation.

And we dont let fear, egos or drama distract us from our mission. Our mission to democratize technology skills is what drives us and our values are at the helm of how we work together. Its our commitment to practicing them day in, day out that enables our performance. Were adults, and we treat each other that way. We have the autonomy to do our jobs, transparency to eliminate office politics and trust each other to do the right thing. We thrive in an environment with creativity around every corner, challenges that keep us on our toes, and peers who inspire us to be the best we can be. We bring different viewpoints, backgrounds and experiences, and united by our mission, we are one.

All your information will be kept confidential according to EEO guidelines.


Employee Testimonials

Ellen Thompson Pluralsight
Ellen Thompson
Special Projects Leader

My 2.3 years of being a part of Pluralsight has been one of the most rewarding experiences for me both personally and professionally. I've been able to work with THE brightest and kindest people, all of whom are united together to change the world for the better. Pair this with the incredible benefits packages, extraordinary leadership team, and steady astronomical success? If you had asked me if it was possible to find a company like this ~2 years ago, I would've said no.

Shayna Cummings
Software Engineer

Shayna is passionate about advancing educational opportunities for everyone. She serves as a Director for Women Who Code in Boston, a teaching assistant for Girl Develop It and an instructor at General Assembly.

“Greater access to technical education is not only essential for empowering learners, but integral to helping our industry grow and bring in the diversity needed for businesses to evolve. Women and people from underrepresented backgrounds in tech need to be supported and empowered to grow in their roles.

Tech is changing (and has already changed) everything about our lives, and the more people involved in the creation and decision making, the better."

Senior Content Technologist

Isaac is an author, speaker, technologist and STEM education advocate, and currently leading the Pluralsight Skills Strategy team. He is active in STEM/STEAM initiatives, and is focused on improving lives through education.

"Pluralsight’s mission is my mission. I had an experience where I realized I wanted to do something about STEM education. Not just worry about it, not complain
that, ‘someone ought to do something,’ but to actually find a career path that will allow me to make a difference. I found Pluralsight, and the rest is history.

Doing things for myself makes me happy; doing things for others makes me joyful."

Maureen Botoman
Engineering Manager

A self-taught programmer, Maureen is a strong advocate for junior devs. She was pivotal in starting Pluralsight’s summer internship program, now in its second year, and is a teaching assistant for the organization Girl Develop It.

“The commitment to being a steward of our community, both in Utah and globally, is one of my favorite things about Pluralsight. We are all so fortunate to have the opportunities that we have, and as a company, we need to come together to help other people receive the same opportunities. We empower people from all walks of life to obtain the tools and skills needed to change the world. Creating pathways for success for people to skill up and find meaningful work, whether or not they grew up with financial means, is one of the most rewarding things I have ever worked on.”

Lead Analytics Engineer - Experienc

Curtis is a data visualization expert and Tableau Ambassador, and holds the title of 2016 Tableau Iron Viz champion.

“It’s hard for me to envision a future where my children don’t have the fundamental need for being well-versed in technology. Pluralsight is working on making that a reality in our schools. Our commitment to uplifting the lives of youth is one of the biggest reasons I came to work here.

My favorite opportunity that has stemmed from my Tableau Ambassador status is being able to teach data visualization in the MSIS program at the University of Utah. It’s really cool to be able to promote online technology education by day, and contribute in the classroom environment by night!”

Saswati Samantaray
Data Science Analyst

At the age of 25, Saswati moved from India to Utah to pursue a master’s degree in information systems.

“Coming from a culturally diverse and vibrant country like India, I have witnessed people who have access to the highest level of education, and also people with strong potential who have no access. Working for Pluralsight gives me immense pleasure because of the hope that we will be able to make a positive impact and elevate the lives of bright young people.

At Pluralsight we are a community of lifelong learners—we adapt to change and move forward. There is no greater privilege than doing the work that you actually love, and contributing to build a brighter future for society.”