Job Post

Director of Fulfilment Development
343 Congress Street
Boston, MA 02110

Our Opportunity:

The Software Development Team is looking for a passionate, results-oriented, inventive leader to lead teams of developers working on Fulfillment systems (HighJump or other WMS, MS SQL SSIS/ETL, C#) to support and scale Chewy’s exploding business and fulfillment network. The candidate thrives in a fast-paced environment, has a strong understanding of core software development and algorithmic concepts. The candidate is passionate about technology and wants to solve real business problems. We have a team culture that encourages innovation and expect developers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Responsibilities include direct management of software engineers, process and quality of service improvements, strategic planning, project management for software within the team, and management of resources across teams. Successful candidates will be strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery. They should understand various optimization techniques and build innovative software solutions working with the fulfillment and supply chain business partners in delivering a viable solution.

What you'll do:
You will be pioneering complex optimization algorithms that factor in; item management, picking processes, inbound and outbound process, item location, freezer/cold-chain support, inventory reconciliation, SOX compliance, audit support, automation and data validation. You will build a team of innovators who will not simply implement known algorithms to solve challenging problems, but will invent these algorithms and then continually optimize them to reduce Chewy’s expenses and delivery time while at the same time ensuring customers are Chewy’s #1 focus. Your team will be Agile, practice test-driven development, pair programming and continuously integrate; allowing you to deploy to production multiple times a day! To say you will be working in a challenging environment will understate your experience.

What you'll do:

  • 8-10 years of industry experience.
  • Warehouse Management experience (HighJump, Manhattan, Red Prarie)
  • Ability to handle high demand, high stress environments
  • A minimum of 2 years of software management experience in leading full lifecycle development
  • A minimum of 4 years Software development experience in C#, MS SQL, Java, C/C++, or other programming languages
  • A passion for people management and mentorship.
  • Strong verbal and written communication skills.
  • Experience in Agile methodologies delivering excellent results
  • BS/MS in Computer Science or equivalent.


  • Exhibits excellent judgment
  • Hires and develops great people
  • Has relentlessly high standards (is never satisfied with the status quo)
  • Is able to dive deep and is never out of touch with the details of the business or the technology
  • Has developed innovative solutions for optimization problems
  • Has passion and convictions and the innate ability to inspire passion in others
  • Strong results orientation
Category: Software Engineering/QA

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