Acquia: Strategic & Technical Operations Manager
53 State St Exchange Place
Boston, MA 02109

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Employee Testimonials

Acquia is the open source digital experience company. We provide the world's most ambitious brands with technology (built around Drupal) that allows them to embrace innovation and create customer moments that matter. At Acquia we believe in the power of community and collaboration - giving our customers the freedom to build tomorrow on their terms.

Headquartered in the U.S., we have been named as one of North Americas fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.

Summary

Were looking for an experienced technical alliances professional to join our high achieving Strategic Program Management Team, and manage Acquias largest infrastructure relationship. You will be responsible for maintaining and establishing new relationships within the provider, overseeing multiple initiatives, developing or guiding solutions, and driving new opportunities.

Whats Needed to Succeed

The right candidate will have a track record of exceeding expectations, demonstrate a high degree of motivation, technical and business savvy, and thrive in a hyper-growth environment. You understand how to map out a large, global services organization, identify key people, and affect change through them. You understand the foundational elements of a successful alliance, and how to secure commitments and set expectations that turn quickly into action. You know how to build alignment between internal colleagues and partner employees at all levels, and are effective at building deep trust between yourself and both of these groups. To be successful in this position, you must be highly organized, creative and a self-starter who is able to think big, execute flawlessly and stay focused on the details. This role requires very strong cross-functional interlock and communication as the audience is diverse.

Responsibilities

  • Establish and maintain key working relationships with cloud vendor.
  • Lead initiatives that tightly aligns Acquians strategic and tactical business objectives to its long-term cloud infrastructure investment, resulting in a platform for our colleagues and customers to architect the most innovative and digitally transformative experiences.
  • Track dependencies related to strategic project/programs.
  • Drive continuous innovations and improvements to processes in an effort to cultivate program efficiencies, including those related to cost-optimization tactics.
  • Manage internal governance teams, functional leaders to set expectations and achieve alignment from all stakeholders across Acquia.
  • Proactively negotiate issues with a solutions mindset to effect measurable and meaningful changes to the organization and bring bigger perspectives.
  • Partner with cloud vendors business and technical staff dedicated to Acquia to understand their needs to ensure we are building and delivering programs that enable Acquia to deliver the right outcomes leveraging the providers services.
  • Participate in relevant cloud vendors partner programs to create and drive revenue opportunities for Acquia.
  • Partner on GTM programs to drive joint engagement with cloud vendor.
  • Set and manage a set of input and output goals for the organization and provide regular and consistent reporting and analytics.
  • Prepare and give business reviews to the senior executive team.

Preferred Qualifications / Experience

  • 4+ years of experience in large corporate environment preferably cloud services industry.
  • 4+ years of experience driving end-to-end cloud vendor management capabilities.
  • Have utilized a broad understanding of cloud services solutions and knowledge of related industry trends and methodologies to advance the organizations cloud performance and operations across multiple domains.
  • Ability to recruit, motivate, and manage a team of professionals.
  • Innovative problem solver and strategic thinker, along with strong business acumen and analytical capabilities.
  • Strong change management capabilities.
  • Strong Executive leadership skills; collaborative partner able to influence and drive accountability across organizational and domain boundaries.
  • Demonstrated ability to engage and influence C-level executives.
  • Expertise in project management principles and techniques.
  • Strong presentation and excellent interpersonal and presentation / communication skills
  • Willingness to grow technical skill-set in line with program expectations.
  • Experience in vendor spend analysis and continued success in controlling and driving down vendor costs a plus.
  • An understanding of AWS and/or technology as a service would be preferred.

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

Full-time

Employee Testimonials

Charley
Vice President, Products

My team is able to influence the direction of Acquia by how content is delivered and monetized by global businesses in 2 ways. Acquia's founder created Drupal, the leading open source CMS in the world and we are proud of our close relationship with the Drupal community. We have also pivoted towards DXP capabilities and offer a full suite of solutions to our customers.

Anne
Vice President, Human Resources & Total Rewards

Our rewards program drives peer recognition for great work, helping teams build connections by celebrating our peers’ contributions on a companywide forum augmented with micro-bonuses, which increase motivation, productivity, and engagement.

Brian
Manager, User Experience Research

The trick to empowering creativity from my team is encouraging frequent communication and iteration. Embrace behaviors, not platitudes, that remind the team there is no such thing as failure. Embed creativity and make it more than a tagline. Show that nothing is unsalvageable; focus on ‘why’ things occurred, and make everything a learning opportunity.

Amy P.
Senior Director, Global Talent Development

Our culture of continuous, lifelong learning allows every Acquian opportunities to learn, stretch and grow. With support and coaching from their managers and Global Learning Programs, Acquians have access to a robust online learning platform, a mentor program, and more. Every day offers the opportunity to take on unique challenges.

Rok
Senior Director, Engineering

There are a number of different projects we are always working on from maintenance and performance optimizations to new customer features. For me, the most exciting and rewarding projects are where we release a piece of functionality that excites and delights our customers and makes their jobs easier.

Sym
Manager, UX

I love being part of Acquia's collaborative and creative design team. Our work is so dynamic: from partnering with our research team . . . to working with our engineers to implement our designs . . . it's a truly rewarding experience . . . 

Paul
Director, Business Development

Acquia is a great place to work. The vision, culture, leadership, product and career development are excellent. The collaboration between all departments and how we work together is special and a testament to the great culture that has been built.

Amy H.
Senior Talent Operations Partner

One of my favorite parts of Acquia is partnering with different volunteer organizations. For the past five years, the Boston office has partnered with the Wonderfund (www.wonderfundma.org) to pair Acquians with the holiday wish lists of local children. We sponsored 250 kids in 2019 and look forward to continuing our partnership in 2020!