Takeoff: Senior Technical Writer
203 Crescent St
Waltham, MA 02453

Video

Employee Testimonials

Jake Williams
Jean Achorn
William Odom

About us

If you ever wanted to be on the ground floor of a well-funded, rapidly growing startup that is disrupting a $5.7Tn market nows the time! Join our team at Takeoff Technologies. Our automated grocery fulfillment system, coupled with our end-to-end technology solution, is helping grocers thrive in an online grocery market.


About the role

We are looking for a Senior Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. The Technical Writer will bring creativity and enthusiasm for new technologies to our products. An ideal candidate enjoys the challenge of working closely with team members from many disciplines and continually striving to improve the quality of our product documentation.


This is exciting because you will:

  • Develops a thorough understanding of the audience and the documentation required by meeting with colleagues, and working with managers to discuss technical problems
  • Researches and builds knowledge about products, services, technology, or concepts to be documented
  • Determines the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly
  • Prepares or commissions graphics and illustrations to elaborate on or complement technical writing
  • Meets with subject matter experts in order to ensure that specialized topics are appropriately addressed and discussed
  • Collaborates with translators as necessary to convert writing into a variety of languages
  • Works with sales and marketing colleagues to ensure that the finished documentation meets product requirements
  • Revises, edits, or updates instructions, technical information, and frequently asked questions as necessary
  • Creates, adapts, and follows project schedules and deadlines
  • Specializes in technical writing for one or more specific industries
  • Remains up-to-date on technological and product developments as well as universal specifications relevant to his or her industry
  • Attends conferences, trade shows, and educational seminars pertinent to his or her industry

What you bring to the table:

  • 3+ years of experience in technical writing and software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development
  • University degree in Computer Science, Engineering or equivalent preferred

Why youll love working at Takeoff

  • We're a successful, rapidly-growing startup with an entrepreneurial vibe
  • Were disrupting the e-Grocery industry with our innovative business model
  • We're passionate about what we do
  • We get to be creative on a daily basis
  • Youll work with a smart, experienced leadership team that wants to do it right, and is open to new ideas
  • We believe in autonomy, and reward those who take initiative
  • We have fun!

What we offer

Here at Takeoff, we offer a competitive salary, health, dental and vision plans, flexible paid time off, and a fun and supportive company culture! Some of our other benefits include:

  • Fully stocked kitchen and daily catered lunches
  • Gym membership
  • Free Parking
  • Beautiful, well-lit, open office space

Our culture revolves around our core values of respect, initiative, collaboration, adaptability, and diversity. As people, we value hard work, but we balance it with socializing as a team, respecting our time outside of work, and appreciating our coworkers unique walks of life.

Takeoff is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Learn more at www.takeoff.com.

Full-time

Employee Testimonials

Jake Williams
Jake Williams
Fulfillment Product Lead

The culture here is so unlike big companies. It’s warm and friendly. We eat lunch together every day. It really feels like family.

Jean Achorn
Jean Achorn
Communications Specialist

Everyone here really believes in what they do. We work hard, but we also know how to have fun!

William Odom
William Odom
Design & Continuous Improvement Lead - Fulfillment

My favorite thing about working at Takeoff is the collaborative environment. We're all part of the team.

Anastasiia Klimova
Anastasiia Klimova
QA Engineer

At the end of the day, Takeoff really cares about their employees. It's great to work at a place that appreciates each and every team member.

Geraldi Prenata
UX Intern

Last Friday, I completed my 13-week summer internship with Takeoff Technologies as a UX intern. I really enjoy working in such a warm, friendly, and collaborative environment. I learned about creating user personas, performing user research, testing, and interview for our fulfillment & supply chain apps. I learned how to conduct an effective competitive analysis and analogous research to gain insights on current trends of competitors and eGrocery market. I also learned how to analyze user behavior and engagement using different analytical tools, and implement the findings to further improve our apps usability and features. Last but not least, I would like to thank my manager Becky Carpenter and Laura Cody from the UX team for teaching me the principles of Lean UX, product design, and collaboration with other departments.