SS&C Intralinks: Senior Storage Engineer
404 Wyman St, Ste 1000
Waltham, MA 02451

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Senior Storage Engineer

About the Team:

In this position, you will grow your career AND you will work with the latest and greatest technology. The Intralinks Infrastructure Engineering and Support team is responsible for the underlying infrastructure of the customer facing production platform and supporting environments (Development, QC, Staging, etc.) across multiple datacenters. The team consists of System, Storage and Virtualization administrators. A core focus of this team is in the availability (uptime), sustainability and auditability of these various environments supporting the Intralinks SaaS offerings.

Overview:

Intralinks is currently looking for a Senior Storage Engineer, who thrives working in a high energy, fast paced environment to join our Infrastructure Engineering and Support team located in our Boston Development facility.

Essential Functions:

  • Operate in complex, highly-secure, highly-available, operations-centric datacenter environments and interact with other technology domain experts as required, to build and maintain the infrastructure solutions in those datacenter environments.
  • Demonstrate a high level of technical expertise to support complex Storage & Backup systems, including SAN, NAS and Backup solutions across all tiers, under minimal supervision.
  • Perform implementation, maintenance, remediation, and troubleshooting services for server and storage platforms.
  • Executes and provides feedback for operational policies, procedure, processes and standards.
  • Provide 24/7 on-call support on rotating schedule.
  • Collaborate with the team to create and maintain System Run Books, defining day-to-day support, maintenance, troubleshooting knowledgebase of the infrastructure.
  • Develop automation scripts focusing on the enhancement and efficiency of day-to-day tasks executed by the team.
  • Provide mentorship to emerging talent within the infrastructure team.

Qualifications

  • Experience working in large, complex, production datacenter environments.
  • A well-organized, action-oriented team player with the ability to prioritize daily work, change directions quickly, work with geographically dispersed cross-functional virtual teams and work on multiple projects simultaneously
  • Excellent analytical, troubleshooting and problem solving skills.
  • Expert knowledge in designing, deploying and supporting SAN, NAS and Backup solutions in a private cloud model. (NetApp, Pure and Cohesity)
  • Strong experience with enterprise Unix (RedHat, Solaris) administration and automation.
  • Solid understanding of containers and orchestration (e.g., Docker, Kubernetes).
  • Experience with build and configuration tools (e.g., Chef, Jenkins).
  • Proficiency with scripting tools like PowerShell, and languages like Python and BASH
  • Familiarity with typical infrastructure vendors, such as Cisco, Supermicro, Dell EMC, Pure Storage, HPE, Nutanix, etc
  • Working knowledge in Amazon Cloud infrastructure.
  • Understanding of security and risk, especially as it relates to patch and configuration management, logging, alerting and monitoring.
  • Background working in organizations that provide 24x7x365 support.
  • Ability to thrive in a sense-of-urgency environment and leverage best practices.
  • Be able to understand performance analysis tools, using them to tune and optimize computing hardware and operating systems.
  • What will set you apart:
    • NetApp NCDA or higher
    • RedHat RHCSA or higher
    • VMware VCP or higher
    • AWS certification

Education

  • Bachelor degree in computer science, a related technical degree or equivalent experience preferred
Full-time

Employee Testimonials

Peter Frintzilas
Former Senior Vice President and Head of Corporate Strategy

“I am very excited about the next evolution of Intralinks.  We have the unique opportunity to build upon the strength of our brand and experience in the financial services industry to create a portfolio of critical applications that help facilitate the world’s most strategic transactions and banking relationships.  With the decision to invest in new cutting-edge cloud, security, artificial intelligence, and machine learning technologies, coupled with our top-notch employees, a rock star executive team and a world class PE ownership firm, we are on the path to create an industry leading FinTech company.”

Elena Dolghi
Former Director, Global Talent Acquisition & People Analytics

“Intralinks is where innovation and passion live. As the premier technology partner for global banking, deal making and capital markets our vision is synonymous with trust, quality and expertise.

I am proud to be part of this dedicated team committed to the development of our employees and success of our customers. Our people is at the core of everything we do and the main reason for our success, and we are always on the lookout for great talent to keep building upon quality, expertise and trust!”