Houghton Mifflin Harcourt: Senior Global Supply Chain Analyst
125 High Street
Boston, MA 02110


Employee Testimonials

David - Employee Testimonial
Jeanette - Employee Testimonial
Chris - Employee Testimonial

The Information Technology organization is transforming to realize our mission: Become a leader in HMH’s digital transformation, and as a strategic partner, innovate and deliver highest value, competitive advantage solutions across all corporate and business functions. Our ambition is to be a digital leader through innovation and develop and deliver leading edge technology such as robotic process automation and artificial intelligence to solve some of HMH’s greatest operational business challenges.  Our professionals will have business relevant skills to connect our HMH partners to technologies that propel the businesses to deliver the greatest value for HMH and our customers.  We are building a team of IT professionals with an insatiable appetite to learn, a relentless focus on customer service, a technological curiosity toward future possibilities, and a creativity in solving business challenges with leading technologies.  Our team will find ways to work together, create a sense of community where it’s safe to take risks and learn together, develop our careers, and all have an opportunity to work on new technologies.  We will work together, learn together and have fun together. As a team, we will lead HMH’s digital transformation.


External Job Title: Sr. Functional Analyst: Global Supply Chain (SCM, SD, Order to Cash)

The Sr. Functional Analyst: Global Supply Chain is a key position reporting to the Solution Director, Global Supply Chain.  HMH IT is evolving its organization, and this new position will play a pivotal role in establishing IT as a strategic business partner that understands, enables, and improves operations through the deployment of technology.  We are looking for a Sr IT Functional Analyst with at least 10 years of experience with SAP solutions implementation, enhancement, and support.  Proficiency in SAP SD/SCM/Order to Cash is required.  This role will lead enhancement projects for existing applications, scope, design, build and deploy new applications, and onboard third-party SAAS solutions.

The ideal candidate must have deep understanding of the business function, processes, leading practices, and application landscape. They must be able to lead cross-functional teams through the development lifecycle.  The Sr. IT Functional Analyst must have outstanding verbal and written communication skills, with the ability to drive clarity and consensus around business requirements, technology solution options across business and technical audiences.  To be effective, the candidate must have the ability to quickly build effective working relationships with business and technical teams across multiple locations. This position will be located Boston, MA, Chicago, IL, or Orlando, FL and may require 10% -25% travel to domestic business partner locations.


Duties & Responsibilities include:

Build strong partnerships with business and technical development teams, in Boston, Chicago, and other US locations to create business deliverables such as Business Requirements or User Story Backlog, Business Process Maps, Functional Specifications, Test Plans, Deployment Plans, User Adoption Plans, and other relevant documentation.

Provide functional leadership for Supply Chain projects: define scope, document and report requirements, coordinate testing, communicate progress.

Facilitate workshops with business stakeholders to and develop requirements and functional specifications. 

Work with business and technical development teams to support the translation of Business Requirements and Functional Specification Documents into Technical Requirements. 

Participate in solution development/build, ensuring requirements/user stories are traceable and enabled by the solution.

Drive execution and coordinate project plan activities, such as, managing deadlines and developing mitigation strategies for risks and issues.

Develop process and data flow mapping.

Act as key liaison between business stakeholders and technical development team, building and managing strong relationships within the business functions.

Create and manage test plans to ensure solutions are ready for production deployment.

Drive quality through adherence to and supporting project management processes and procedures, including the maintenance of documentation on shared file systems

Provide support to business stakeholders and project managers to help drive business initiatives, including all phases of development lifecycle through user adoption.


Desired Skills and Experience:

Bachelor’s degree in Computer Science, Engineering, or an IT related technical discipline

5-10 years of experience in a business analyst role, directly engaging business stakeholders to design, build, and deploy technology solutions

At least 10 years of experience with SAP solutions implementation, enhancement, and support

Proficiency in SAP SD/SCM/Order to Cash is required.

Understanding of integration points to Salesforce, MM, FI, etc.

Experience working as a senior functional analyst for large ERP programs.

Configuration experience is nice to have, but not required as another team handles configurations.

Experience in leading technology projects (waterfall and agile) across the entire development lifecycle for large enterprise software applications, with deep experience in SAP.

Deep understanding of core business processes related to Supply Chain.

Ability to clearly and concisely gather, interpret, analyze and document information.

Strong project management capabilities, including managing project plans, identification and escalation of dependencies, risks, and issues.

Excellent workshop/interview facilitation skills.

Intellectual curiosity and the ability to question thought partners across functional areas.

Excellent understanding of business complexity and project interdependencies.

Strong interpersonal and communication skills (both verbal & written), including the ability to articulate complex processes and concepts to non-experts.

Experience working in and leading cross-functional teams, including virtual teams and mentoring more junior team members.

Motivated self-starter with a proven ability to manage own work, prioritize effectively and manage-up to provide updates, escalate help needed, and ensure alignment with broader technology roadmap.

Detail-oriented, analytical, and accurate


Physical Requirements:

Might be in a stationary position for a considerable time (sitting and/or standing)

The person in this position needs to move about inside office to access file cabinets, office machinery, etc

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer

Must be able to collaborate with colleagues via face to face, conference calls, and online meetings

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.


Employee Testimonials

David - Employee Testimonial


"Working at HMH is interesting, challenging, and gratifying at the same time. The people I interact with daily are dedicated professionals. At HMH, our main focus is providing meaningful content to educate students of all ages. Who can argue with that?! I'm proud to be part of HMH and am excited about the future of our company."

Jeanette - Employee Testimonial


"I've stayed at HMH 13+ years-my longest tenure at any company in my life-for two main reasons: 1) the amazing products and services we provide to help educate, inform, and entertain children and adults, and 2) the people who work here are passionate about what they do, interesting, collaborative, and all around good people."

Chris - Employee Testimonial


"There are 2 major benefits to working within the HMH community. First, the level of support during on-boarding is phenomenal. There are so many people and resources available to help you be successful as soon as possible. Second, HMH wants you to grow. Consequently, there are real opportunities to learn, to explore new challenges, and advance. My first 10 months on the job have been fulfilling and I feel as though I'm contributing significantly, with a bright future ahead."