Toast: Product Manager, Marketing Tools
401 Park Drive
Boston, MA 02215


Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Are you bready* for a change?

As part of Toasts suite of Guest Engagement products, we are looking for a seasoned Product Manager to drive our existing offerings to the next level and launch brand new products to our customers. You will lead a cross functional team to pioneer new products that will transform how restaurants engage their guests & improve their bottom line. In an industry with razor thin margins, the products you build to drive repeat visits and higher spend, will make an enormous impact on the businesses of Toasts customers.

About this roll*:

  • Plan a roadmap that drives further adoption of Toasts Marketing Tools and bring new offerings to market, leveraging data and metrics to support recommendations
  • Evaluate and manage external partners needed to bring your product to market
  • Prepare and deliver clear and concise executive-level presentations on your product strategy
  • Become an expert on Toasts data assets and infrastructure
  • Develop deep relationships with restaurateurs to understand how Toast data insights can be used to grow their business
  • Immerse yourself in the diner experience to ensure that our offerings improve their experience

Do you have the right ingredients*?

  • 3+ years of hands-on product management experience and a successful track record of delivering great products; or 5+ years in a top-tier management consulting role with experience in the technology and/or hospitality industries
  • Experience leading the development of B2B products
  • Strong belief in, and adherence to Toasts core values (RECIPE)

Special Sauce*?

  • Experience with CRM, email marketing, social media marketing, or other paid marketing tools a plus
  • Understanding of the hospitality space and the evolving market dynamics will be considered a plus, but not required

*Bread puns encouraged but not required


Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"