Salsify: Principal Program Architect
101 Federal Street, Suite 2600
Boston, MA 02110

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Employee Testimonials

What to help some of the globes largest brands win on eCommerce? We're looking for an experienced customer lead to act as a true partner to our top-tier customers. In this senior-level Program Architect role, you will lead client engagements from a business side, acting as an ecommerce strategist to consult and shape the vision of the Salsify platform into a reality that meets clients business objectives. You draw upon your industry expertise to drive the long-term global governance and rollout strategy of our largest and most complex enterprise clients by establishing a program framework and hands-on consulting through the discovery, planning, implementation and ongoing adoption of Salsify.

This is a pro-active and demanding role, requiring strategic planning skills, ability to drive business transformation and change management, and delivering value-based messaging to motivate client action.

Responsibilities:

  • Lead and define Salsify global program strategy across a portfolio of 8-10, Tier 1 enterprise customers
  • Serve as an ecommerce thought leader and consult on industry best practices
  • Align with the business objectives of the client and transform the objectives into well-defined requirements
  • Establish program governance to ensure that the client teams realize the product as intended
  • Conduct and present critical program assessments, including program architecture reviews and QBRs
  • Educate customers on the value they are receiving from Salsifys platform
  • Work with Account Executives to develop account plans that proactively identify opportunities to expand the scope of Salsifys footprint within the clients business
  • Work closely across all functions of Salsify (Delivery, Product, Leadership, Marketing, Sales) to serve as the voice of the customer to provide internal feedback on how Salsify can better serve our customers

Requirements

  • 10-12 years experience in customer-facing, problem-solving positions in fast-paced, high-tech companies
  • 10-12 years experience in enterprise-wide deployments in high-tech companies
  • Deep industry knowledge of Ecommerce - Retail and/or Brand-level
  • Strong presentation and communication skills
  • Excellent leadership skills and ability to conduct workshops for clients and internal teams
  • Experience in managing global enterprise-wide deployments with multiple customers and projects/tasks simultaneously
  • Ability to engage in strategic conversations with buyers, senior stakeholders, and business leaders at customers
  • Ability to work effectively with cross-functional internal international teams such as Customer Success Managers, Professional Services, Account Executives, Support, Product Management and Leadership
  • Coming up with solutions to all sorts of challenges, whether they be technical challenges, organizational challenges, or sales challenges.
  • Curious to learn about new businesses and industries, and you can quickly grasp and make effective use of industry- and company-specific terminology

This role involves some travel.

Salsifys mission is to empower brand manufacturers to deliver the digital product experiences that consumers demand anywhere they choose to shop online. With the constantly changing needs of brands in the modern retail environment, Salsify consistently innovates with new, expanded functionality so brand manufacturers can operate more efficiently, win more sales, and grow market share. Salsify pioneered the first Product Experience Management (PXM) offering that transcends traditional PIM, Syndication, and Analytics. As the first multi-tenant, SaaS solution to offer all 3 key components to deliver exceptional product experiences online, Salsify is already working with a growing roster of thousands of leading brands across the globe.

Salsifys employee growth and unique culture earned the company numerous Best Workplace award wins from both local and national outlets including: Fortune Magazine, Boston Business Journal, Top 50 Cloud Computing to Work for by Glassdoor, and Top 10 Medium-Sized Workplaces by Boston Globe.

We are one of the most innovative, high-growth tech companies in Boston. Were investing in growth to help fuel our rapid expansion and looking for the best talent in the tech space to join our team.

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Full-time

Employee Testimonials

Rovaira Dasig
Product Management

Let's be honest. A lot of tech companies will jostle to be the most "this" or "that," when in reality, they appear to be quite similar. At Salsify, I get to be me - no pretense, no excuses, no hiding - and that's what I love most about working here. One of Salsify's core values is to be a company where everyone is empowered to build the company at which they want to work. And despite being here for only 6 weeks, I'm already making an impact on the work we do, the company we're building and the future we're hustling toward. They have literally built a development program for the new team that I joined, which will fast track my technical and professional skill set in ways that just doesn't really exist at most other startups. This level of investment and commitment Salsify has for its team is what draws people to our company.

 

Dave Simel
Product Manager

I'm the kind of person that puts personal growth at the top of the list when it comes to finding a company to work for. From the moment I started at Salsify, I can honestly say that the leadership has had my best interest in mind. I have been to industry conferences, developed more technical skills, participated in department trainings and have been promoted since I started a little over 1 year ago. The culture is fun and positive and I legitimately love coming into work everyday to work with friends and for great leaders. 

Joana Laranjeira
Customer Support Engineer

What can I say about Salsify other than... Thank you! These past months have been an amazing journey of professional and personal growth. This is a place where they celebrate you as a colleague, where working as a team really means working as a team!
Salsify's company culture is incredible and management actually cares about employees as human beings. You can literally walk up to anyone, even the founders, and have a conversation about anything. So glad I joined!

Stephannie Vargas
Project Manager

Why Salsify? What makes it different from other companies? 3 things. The culture, the people, and the new challenges. These are the three key factors that keep me excited and make me want to come in the office everyday. Being a part of Salsify for almost two years, I have had the honor of seeing Salsify grow from a small start-up to a larger employee community. My day to day consists of exposure to unique and challenging projects that I tackle with the help from peers, with such a wide range of experiences and backgrounds. As a recent grad, I never imagined my first job would incorporate such a rich culture that would not only give me the ability to do impactful work, but would allow me to do so at an early stage in my career. Sharing my passion for this company is an easy task, it almost seems silly to have to explain the logic for what I consider a perfect match and the best decision I ever made.

Nathan Oldakowski
Associate Solutions Engineer

I love the people at Salsify! Everyone is so approachable and fun, they've made it very easy for me to grow personally and professionally. I feel like I always know what's happening within the company because everything is so transparent and open; it's a great organization to be a part of.

Marta Carvalho Salsify
Marta Carvalho
People Operations Specialist

I'm having the time of my life at Salsify! I’m doing what I love in a company that has everything you can ask for your personal and professional growth; an amazing culture with great vision, values and a unique team that feels much more like a family.  We really care about our people and you can feel a genuine concern for the well-being of our team. We are demanding and we always look for the best solution to our products and customers.

Meredith Broderick
Meredith Broderick
Senior Consultant

I love working at Salsify for two reasons: It's rare to find a company so at the forefront of digital thought leadership and an employee culture that fosters confidence, trust, and high performance from peers and managers!