athenahealth: Principal Designer
311 Arsenal Street
Watertown, MA 02472


Employee Testimonials

Office Tour Photos

We are looking for a Principal Designer to thoughtfully contribute to our award-winning electronic health record as a member of our mobile focused UX team. Your job will be work closely with a multi-disciplinary R&D team to define, design and test product and digital service features with the goal of improving the ability of physicians and their staff to do their jobs well. But enough about us, let’s talk about you.
You are a talented, innovative, curious, and strategic designer, motivated to make a difference in healthcare.   You want to help us break through all the red tape and transform the experience of a visit to the doctor, a trip to the emergency room, or a lifetime with a chronic illness.
The Team: Our UX team uses rapid prototyping to communicate hypotheses quickly and more quickly gain confidence from users, product teams and engineering. The ideal designer on this team will be motivated, enthusiastic, curious and comfortable presenting ideas at every stage of their design process and to all levels of the organization.
Job Responsibilities

  • Be an inventor who continuously learns from other disciplines in order to present ideas that users love, that engineering can build fast and that align perfectly with the organization’s goals.
  • Rapidly create low-to high-fidelity prototypes to communicate concepts and ideas to users, product teams and engineering.
  • Build a deep understanding of healthcare workflows by planning and executing user, client, and domain research.
  • Draft UX workflows that guide detailed Agile design and development.
  • Empower, energize and support teams to execute and drive meaningful results

Typical Qualifications

  • Bachelor’s or Master’s Degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
  • 5 - 8 years of experience in UX design
  • Substantial capability in UX creative and design techniques
  • Experience facilitating, summarizing and acting on takeaways from user research
  • Understand how to work within an agile development process for the design, development, and delivery of software
  • Experience building great relationships with remote users and teams.

About athenahealth

  • Our Mission: To unleash our collective potential to transform healthcare.
  • Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to a number of restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee café and food trucks that rotate every day.
  • Our Culture: If you crave transparency, innovation and the ability to make an impact, you’ve come to the right place. Being an athenista is all about taking initiative, questioning the norm, making things radically simple and celebrating diversity. Our 5,100+ employees work hard towards a cause that impacts every one of us, healthcare, and we take the time to celebrate company accomplishments and our people.
  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), tuition reimbursement, collaborative work spaces and dog-friendly offices - just to name a few.

Employee Testimonials

Olivia Adams
Lead Member Of Technical Staff

“I enjoy working at athenahealth because I am making something that matters.  My passion isn’t writing code - it’s what writing code enables me to do, which is make something for other people.  And there’s no nobler cause than healthcare.”


Sherry Cheuk
Product Operations Manager

“athenahealth has a mission to transform healthcare, which is something I really admire.  Every company out there is trying to grow, but I think our focus on making an impact and delivering value is really powerful.  Our work is about improving people’s lives.”