Toast: Performance Marketing Manager
401 Park Drive
Boston, MA 02215


Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Were not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, theres a place for you at Toast. Weve 86d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Bready* to make a change?

As a Performance Marketing Manager, youll have the opportunity to drive new user acquisition and conversion of Toasts content web properties and campaigns. You will optimize conversion levers, including referral programs, paid, and organic channels and drive the experimentation agenda and campaign roadmap.

Youre a perfect fit if you have strong analytical skills, love for data, and are an expert communicator and project manager. You enjoy working in a collaborative environment and know that the best outcomes can also be informed by a little bit of data. Above all else, you love the creative process. Coming up with create solutions to make a business impact and drive connection between a brand and its consumers.

About this roll*:

  • Relentlessly test and optimize Toast content web properties and campaigns to produce demonstrable growth, capture demand, and drive new business.
  • Report and analyze performance of content properties and integrated campaigns on a weekly and monthly basis.
  • Identify areas of underperformance for top of funnel acquisition and share insights and action plans with key stakeholders.
  • Uncover predictive usage metrics that indicate acquisition and retention of users of our content web properties.
  • Drive decisions with both qualitative customer data and qualitative customer feedback. Can articulate why a shift in data might be happening.

Do you have the right ingredients*?

  • 3+ years of experience in content marketing, brand marketing, growth, user analytics, or similar acquisition roles.
  • A love of data and can analyze a marketing funnel; you can identify and size different growth opportunities and the various ways to meet them. Ability to measure brand awareness and business impact is a plus.
  • Ability to make strategic decisions, matching customer needs with business needs.
  • Experience using data to develop and analyze top of funnel performance; experience with Looker (or similar tool), Tableau, Bizible, and Excel and familiarity with SQL.
  • Ability to partner with our web strategy team to execute on A/B and CRO tests to impact top of funnel performance.
  • Strong analytical and problem solving skills; comfortable leveraging large amounts of data to drive decisions and a passion for continuous testing and optimization
  • A hungry, infectious personality: were looking for someone determined and able to win
  • Strong passion for the restaurant community

*Bread puns encouraged but not required


Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"