Houghton Mifflin Harcourt: IT Director, Marketing & Communications Technology
125 High Street
Boston, MA 02110


Employee Testimonials

David - Employee Testimonial
Jeanette - Employee Testimonial
Chris - Employee Testimonial

The Information Technology organization at Houghton Mifflin Harcourt (HMH) is transforming to realize our mission:

Become a leader in HMH’s digital transformation, and as a strategic partner, innovate and deliver highest value, competitive advantage solutions across all corporate and business functions.

Our ambition is to be a digital leader through innovation and develop and deliver leading edge technology such as robotic process automation and artificial intelligence to solve some of HMH’s greatest operational business challenges.

Our professionals will have business relevant skills to connect our HMH partners to technologies that propel the businesses to deliver the greatest value for HMH and our customers. We are building a team of IT professionals with an insatiable appetite to learn, a relentless focus on customer service, a technological curiosity toward future possibilities, and a creativity in solving business challenges with leading technologies.

Our team will find ways to work together, create a sense of community where it’s safe to take risks and learn together, develop our careers, and all have an opportunity to work on new technologies. We will work together, learn together and have fun together. As a team, we will lead HMH’s digital transformation.


External Job Title – Director, Marketing & Communications Technology

The Director, Marketing & Communications Tech is a key position reporting directly to the VP, Marketing & Communications Technology. The main responsibility of the Director is to direct HMH’s application development strategy to spearhead the digital transformation initiative over Marketing & Communications. This position will be charged with establishing Marketing & Communications technology capabilities. In addition to the technical aspects required, it will involve cultivating and maintaining effective working relationships with a variety of parties including internal stakeholders, 3rd - party vendors, external clients, and operational areas within HMH. This position is located in Boston, Massachusetts.


Duties & responsibilities include:

Directs and operationalize Marketing & Communications application development and platform strategy.

Establishing Marketing & Communications capability

Spearhead the Marketing & Communications initiative by building the current model, future state model and transition state.

Establish Marketing & Communications technology knowledge base, guiding principles, processes and governance.

Lead and manage a team of Developers, Solution Managers, and Testers supporting Web Apps, UI, eCommerce and Marketing Automation, and integrating with CRM

Translate business technology strategy into strategic investment portfolio.

Ensure projects align with strategic capabilities, target architecture and technology standards.

Establish and maintain excellent working relationship with key functional areas and internal stakeholders throughout HMH.


Desired Skills and Experience:

10+ years relevant experience in software architecture in the Marketing & Communications space.

Proven record of accomplishment with enterprise-level digital transformation initiatives

Experience in creating and maintaining architecture roadmaps.

Hands on experience as a developer

Experience working with Web Content Management & Marketing Automation tools.

A Bachelor’s degree in computer science or related field.

Willingness and ability mentor architects and developers.


Physical Requirements:

Might be in a stationary position for a considerable time (sitting and/or standing)

The person in this position needs to move about inside office to access file cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer

Must be able to collaborate with colleagues via face to face, conference calls, and online meetings


Houghton Mifflin Harcourt is committed to a comprehensive policy of Equal Opportunities and we aim to create a workplace which provides for equal opportunities for all employees and potential employee

Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.


Employee Testimonials

David - Employee Testimonial


"Working at HMH is interesting, challenging, and gratifying at the same time. The people I interact with daily are dedicated professionals. At HMH, our main focus is providing meaningful content to educate students of all ages. Who can argue with that?! I'm proud to be part of HMH and am excited about the future of our company."

Jeanette - Employee Testimonial


"I've stayed at HMH 13+ years-my longest tenure at any company in my life-for two main reasons: 1) the amazing products and services we provide to help educate, inform, and entertain children and adults, and 2) the people who work here are passionate about what they do, interesting, collaborative, and all around good people."

Chris - Employee Testimonial


"There are 2 major benefits to working within the HMH community. First, the level of support during on-boarding is phenomenal. There are so many people and resources available to help you be successful as soon as possible. Second, HMH wants you to grow. Consequently, there are real opportunities to learn, to explore new challenges, and advance. My first 10 months on the job have been fulfilling and I feel as though I'm contributing significantly, with a bright future ahead."