Veracode: Director of User Experience

Our Mission Securing the software that powers your world. At Veracode, we are focused on that mission every day. Veracode is recognized as a premier provider of SaaS-based application security solutions, transforming the way companies secure applications in todays software driven world. We provide our customers with a solid foundation on which to build security into their modern agile development processes.

Veracode is looking for an accomplished UX leader, experienced at mentoring and coaching designers and technical writers, who will act as a champion across rapidly growing Application Security solutions. The ideal candidate will be someone who has worked their way up through the ranks of UX, with extensive experience designing elegant solutions to highly technical problems. The UX team transforms deep customer insight into delightful and innovative experiences that drive business results. We are searching for a passionate and experienced User Experience Director to use their design talents to ensure that Veracode continues to lead through product innovation. The process, vision, and design aesthetic you bring places customer's needs front and center ensuring that our products deliver strong business results with ease of use.

Deliver High Quality Products

You have experience taking high-level business goals and breaking them down to help the team solve critical customer and business challenges. Deep knowledge of design processes and tools allow you to coach and guide teams through planning and the complex tradeoffs necessary to deliver excellent design work. The critical eye you honed over the years enables you to provide constructive and incisive feedback ensuring that we are always improving.

Champion Design

The cross-functional relationships you build allow you to communicate how design tools and approaches deliver business results and innovation for our customers in an agile environment. You understand how to help others engage with the UX team and demystify design so they can easily incorporate it into their planning and adopt design methods in their own work. The trust you earn by helping people achieve their goals earns you the permission needed to push the boundaries of design across the organization.

Deepen Customer Knowledge

A belief that understanding the customer's inherent goals drives product innovation and business results drives your work. You help create tools and frameworks that enable the UX team and cross-functional partners to deeply understand Veracodes users and ensure that the customer has a seat at the table for every design decision.

Build High Functioning Teams

The same curiosity and focus you have for understanding customers and building product is brought to the craft of building high performance teams. This same curiosity and drive allows you to evaluate and improve the tools we are using to deliver work and manage our teams.


  • Inspire and lead teams of UX Designers & Technical Writers through the complete product discovery to delivery life cycle.
  • Bring an ability to identify, influence, and prioritize opportunities for greatest impact.
  • Champion the value of UX and continuously communicate with stakeholders across the business regarding key deliverables and the resulting positive customer outcomes.
  • Sustain and build a healthy, effective, and impactful design team through hiring, talent management, and measurable contributions across the product.
  • Promote a cross-functional design culture that is inclusive of product management, engineering, marketing, customer support and services.
  • Work closely with product management and engineering to help shape current feature development and influence future roadmap direction.

Skills & Experience:

  • 10+ years of experience as a user experience designer, interaction designer, information architect, or similar role. Preferably in a SaaS product environment.
  • 5+ years experience managing managers and teams of 6+ designers across multiple tracks of work.
  • A track record of designing high-quality digital products as a manager and the ability to craft an overall vision to guide the team; illustrate with case studies.
  • Proven ability to take defined customer and business goals and helping managers translate them into crisp well-estimated plans that are appropriately resourced.
  • Able to take business strategy and customer research insights and transform them into a detailed plan and roadmap that delivers business results.
  • Demonstrates executive-level presentation and communication skills for audiences inside and outside the design team.
  • A track record of growing and mentoring staff in a broad range of design skills and processes.
  • Experience with Lean UX in an Agile environment and rapid / prototyping techniques (e.g. design sprints)
  • A passionate advocate for the customer, who never loses sight of the big picture
  • A curious and continuous learner of their craft who rarely settles for the first answer and constantly seeks new ways to solve problems


  • Related Masters degree or additional related equivalent work experience Masters in Design, Human Factors, or other Design/Business Related Degree


Collaborative Skills Working with development teams

The Veracode Way:

We Have a Passion and Commitment for Security

We consider security in everything we do. We act to preserve the trust our customers place in us.

We Help Our Customers Change the World

We deliver peace of mind to our customers so they can focus on the pursuit of their missions.

We Have Big Goals and Expect Big Outcomes

We are results driven. We take risks, compete boldly, and deliver valuable outcomes to our customers.

We Are Committed to Making Progress Together

We collaborate with each other, our user communities, our industry and together lead the world forward.

We Value Each Other

We value diversity. We have empathy for each other and assume positive intent.

We Are Proud to be Veracode

We have fun together. We honor who we are and work hard to achieve our potential.

You Change the World, Well Secure It!

Veracode is an equal opportunity employer and we celebrate diversity with a commitment to creating an inclusive environment. All applicants will be considered for employment without attention to race, religion, age, sex, gender identity, sexual orientation, national origin, veteran or disability status.