Toast: Director of Product Design, Employee Cloud
401 Park Drive
Boston, MA 02215


Employee Testimonials

Maura Grimes Toast
Edmund Korley Toast
Kendal Austin Toast

Office Tour Photos

Were not your traditional tech company and we dont aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. Thats why we value diversity background and lived experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.

Are you bready* for a change?

As the Director of Product Design for Employee Cloud, youll be passionate about solving complex business problems across the employee journey, enabling restaurants to pay their employees accurately and manage human resource tasks while managing compliance risk. Youre naturally a systems-level thinker and love to collaborate across departments in finding opportunities to improve the customer experience. Youre right for this role if youre all about lean UX and value delivery; if you are deeply passionate about nurturing product ecosystems; if youre humble and understand that theres always more to learn; and if you cant wait to coach others along the way.

About this roll*:

  • Lead and mentor a growing team of talented product designers, providing mentorship to broaden their skills and support their career growth, conducting performance reviews, critiquing design work, and recruiting top talent
  • Be a strategic partner to product management and engineering leadership to collaboratively define the vision for Toasts employee cloud
  • Champion and drive high-quality user experiences across Toasts ecosystem
  • Elevate the organizational culture with a design thinking mindset for creative problem solving
  • Proactively identify and contribute ideas as a catalyst for driving positive change

Do you have the right ingredients*?

  • 12+ years experience delivering high quality products repeatedly with 5+ years experience in building and coaching teams for high impact results
  • Real passion for making high-quality, user-centered web and mobile products and a demonstrable portfolio to prove it
  • Exceptional interpersonal, presentation, and communication skills
  • Expert knowledge of user-centered design and mobile best practices
  • Innovative thinking, empathy, and a desire to continuously learn and evolve

*Bread puns encouraged, not required


Employee Testimonials

Maura Grimes Toast
Maura Grimes
Field Service Coordinator

"Ahh toast is awesome! The people, the culture, the bouncy balls, the crazy customers, the killer POS system, and the incredible talent floating through the air. "

Edmund Korley Toast
Edmund Korley
Software Engineer

"I've been participating in the Toast2Toast mentoring project. As a relatively new engineer at Toast, getting the opportunity to discuss technical (and other) topics with a mentor has been really valuable."

Kendal Austin Toast
Kendal Austin
Sr. Marketing Manager

"I have a degree in Marketing Communications and have worked in B2B technology my entire career. My background ranges from social media to paid programs to product marketing. I heard about Toast from a mentor and was connected with the co-founder on LinkedIn. As the second Marketing hire at Toast, I've had the opportunity to be a generalist as well as a specialist, moving where I was needed as the team grew."

Archie Grace Toast
Archie Grace
Engineering Manager

"I looked at a lot of start-ups during my last job search and Toast was by far the most exciting. It was instantly obvious to me how the product is useful to people and why someone might want to buy it. The proof of that has been in the way we have grown and the excitement we have already generated. However, what really excites me about the company is that I feel like we are just scratching the surface in terms of what we can accomplish. There are SO many untapped opportunities around our product and as we continue to grow, I am excited about being able to explore them more.​"