Job Post

Solution Architect
2 Center Plaza
Boston, MA 02108
The Solution Architect is part of the Technical Services Team at Localytics. Their primary focus will be on the architecture and delivery of custom scoped client work. The Technical Services team provides strategic services to Localytics’ Enterprise customers who want to go above and beyond the product’s offerings. The Solution Architect is equal parts Subject Matter Expert, Project Manager and Technical Architect.
The Solution Architect will be responsible for working with Sales to scope the request’s of customers and architect a solution to deliver. They will also work with existing Enterprise customers in an ongoing manner to cover their most complex technical needs. 
The Solution Architect needs to be consultative, client-facing and should be capable of representing Localytics equally well in front of a business and technical audience. If you dabble in code, love to roll up your sleeves AND you own a blazer that fits, this is the job for you. 
About this role:
  • Architect solutions for custom deliverable requests from customers 
  • Delivery of custom Statements of Work and Technical Services Packages purchased by customers
  • Manage and communicate with external client teams
  • Lead and participate in RFPs
  • Work closely with Product and Engineering to assist in the development of feature requests and help influence the roadmap based on customer demand
  • Client facing experience
  • Passion for analytics, mobile and marketing
  • Excellent communication skills
  • Active listener with the ability to adapt with client needs
  • Familiarity with iOS, Android and Web Platforms
  • Desire to learn new technologies in the SaaS space
  • Construct SQL queries for reporting and troubleshooting purposes
  • Passion for Analytics, Mobile and Marketing
Category: Client Services

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