- Navigating Organizational Conflict to Build Stronger Teams

When: Wed February 13, 2013 6:00 pm


Location: Campus, 500 Harrison Ave, Boston, MA 02118


Navigating Organizational Conflict to Build Stronger Teams

Instructor: Claudette Rowley MSW, CPPC  

Are you in a company where employees' interpersonal conflicts often go unresolved? Do you have disputes or disagreements with a co-founder that you don't know how to resolve? Would you like a blueprint for turning conflict into productive, transformative conversation?

This class is designed for executives, founders, and managers who are looking for ways to turn conflicts into beneficial conversations. Productive conflict is an opportunity to solve problems, make better decisions, and repair relationships that slow down productivity. Learn how to manage conflict through a positive, constructive process.

You'll Learn
  • A variety of conflicts styles and approaches 
  • A step by step process for preparing to resolve a conflict
  • Communication skills for engaging in a conflict resolution conversation

About the Instructor

Claudette Rowley MSW, CPCC partners with executives and teams to improve performance. She is an executive coach and organizational development consultant, and an expert in helping individuals and organizations resolve conflict. Since 2000, she has coached and consulted internationally, guiding professionals, corporations and non-profits through collaborative, strengths-based strategic planning, team building and leadership development processes.

She holds a Masters of Social Work from the University of Michigan, a certification from the Coaches Training Institute, and the Professional Certified Coach credential through the International Coach Federation. She has completed additional training in organizational development, conflict resolution, mediation and relationship systems coaching.