101 - 250 employees
Series A
Communications
Enterprise Software / SaaS

Dispatch Company Overview

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data intelligence to previously unmeasured service interactions, leading to measurable improvements in margin and revenue.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Jobs at Dispatch

 
7 Jobs Listed
Clear Filters
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. The service industry is changing. More and more, brands are building networks of third-party contractors and technicians to service their customers. Dispatch helps these brands manage and improve these service provider networks, leading to extraordinary customer experiences. Dispatch brings visibility and data...
HR, Finance, & Operations
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you....
Marketing
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you....
Customer Success
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you....
Sales & Business Development
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you. This...
HR, Finance, & Operations
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.Come...
Sales & Business Development
Boston
Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks. We are not a software vendor. We are a brand partner delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.Were...
Software Engineering/QA
123 N. Washington St,
Boston, MA 02114

Why do we exist?

Our mission is to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. If you've ever taken the day off work to wait for the cable company to show up - or not show up, then you get it. We need something better to make the service experience smoother.

We believe Dispatch is that answer.

Dispatch is a fast-growing tech startup in Boston, MA with talented individuals working toward one goal – to empower enterprises with data, service pros with intuitive applications, and homeowners with a solution that helps them get their stuff fixed faster and better. Our technology enables modern service experiences throughout every step of the service lifecycle.

We're a tech-savvy team with a culture built on curiosity, precision, and forward-thinking that ends up being the foundation of our product. Every employee is nurtured in a way to help them grow both personally and professionally.

Come join our growing team!

Read About Us

Inside:
Engineering Spotlight
December 18, 2019
Inside:
Engineering Spotlight
December 18, 2019
Engineering Spotlight
August 28, 2019
Talent on the Move
April 26, 2019

Blog

December 13, 2019
In an increasingly competitive marketplace, customers are more focused than ever on the experience they get rather than the product itself. Seventy percent of buying decisions are based on customer experience, reports Cisco—and research from Salesforce says that more than half of consumers say that companies have a harder time earning their trust than ever […]...
December 3, 2019
Are your third-party service providers doing work that upholds your home services brand? Are they showing up on time to customer calls? Fixing the problem on the first visit? How do homeowners feel about your service providers’ scheduling, invoicing, and overall customer service? Without visibility into the day-to-day operations of your third-party service providers, you […]...
November 26, 2019
In the original equipment manufacturing (OEM) space, almost every OEM brand lacks visibility into the performance of their dealer network who install and repair their equipment. It’s because the underlying nature of a 3rd-party network is disconnected and complex. In this Dispatch Webinar in 3, we’re diving into the three questions that will reveal if […]...
November 25, 2019
About Mark Kovich: Mark is a customer experience expert with over 30 years in the field. He currently is the president and CEO of Essential Cabinetry Group where he leads the push for higher NPS, more communication touchpoints between customers and dealers, and ways to capitalize on the moments that turn customers into lifetime advocates. […]...
November 21, 2019
TLDR: Customers that buy a couch not only expect brands to deliver it but also assemble it in their home. This customer expectation shift is called the “do it for me” (DIFM) economy. Consumers expect seamless experiences between them and the brand they’re working with. Offering installation and maintenance will let your home services brand […]...