250 - 500 employees
Public
Enterprise Software / SaaS
Marketing & Sales Tech

Constant Contact Company Overview

Constant Contact, an Endurance International Group company and a leader in email marketing since 1995, provides hundreds of thousands of small businesses around the world with the online marketing tools, resources, and personalized coaching they need to grow their business.

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Jobs at Constant Contact

 
18 Jobs Listed
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Waltham
Endurance is looking for an Administrative Assistant to support the Constant Contact business unit in Waltham, MA. Company culture is very important to us, and we are looking for an enthusiastic and motivated individual with a TON of creativity and ideas to help us create, plan, and execute internal events in our office. Whether its a staff meeting or holiday party, this is NOT a sit-in-a cubicle and answer phones position! This is an exciting opportunity to get immersed in the day-to-day operation of a dynamic, fast-paced and FUN organization! What youll do: Coordinate on/...
HR, Finance, & Operations
Waltham
This AnalystSales Operations & Analytics will report to the Sr. Manager of Sales & Marketing Analytics. You will be responsible for working with all levels of management, in a reporting and analytics role to optimize business performance. Working exclusively with our Constant Contact brand you will take a direct role in the compilation and presentation of data for the purposes of forecasting, process improvement, hiring projections, staff development & productivity, and program development within the group. You will use and maintain reporting & dashboards to increase...
Sales & Business Development
Waltham
This role, based at the Constant Contact/Endurance UX headquarters in Waltham MA, is for an energetic student that is passionate about users and has a desire to help deliver positive user experiences. Our team is more than a production crew. We are a fundamental and strategically critical part of the business, a core pillar of the product organization. A world-class team of designers, coders, writers, and researchers we help establish a strategic direction for the company. We work hard to make the world a better place by helping SMBs survive and thrive in the diverse and ever-changing...
UX & Design
Waltham
Constant Contact is a software company that provides a range of intuitive marketing applications designed to help small businesses and nonprofits expand their customer bases and nurture relationships. Solutions include email marketing, event marketing, social campaigns, and reporting. Constant Contact was acquired by our parent company Endurance International in 2016. Within the role you will be serving small businesses and nonprofits worldwide, all while jump starting your career in a fun, fast-paced environment. We're looking to expand our team of developers located in our Waltham office....
Software Engineering/QA
Waltham
Constant Contact is an exciting place to work these days as we continue to define cutting edge technologies in the digital marketing space. Our mobile team has an opportunity for a Senior Android developer to help lead and build phone, tablet, and watch apps in Kotlin. The team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers Collaborate with Product Management, UX, and architects to understand the...
Software Engineering/QA
Waltham
Constant Contact champions the needs of small organizations to build successful, lasting customer relationships. As a Senior Quality Engineer, we will look to you to be the champion of quality and be passionate about blurring the lines between development and quality engineering. What youll do: Drive a quality mindset across our cross-functional, full stack scrum teams Ensure proper automation coverage for all new functionality Lead as part of a highly collaborative Agile team Proactively identify areas of tech debt and work with the team to address it...
Software Engineering/QA
Waltham
Constant Contact has an exciting opportunity for a Principal iOS developer to build cutting-edge phone and tablet apps in Swift and Objective-C. The mobile team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers Collaborate with Product Management, UX, and architects to understand the business needs and find the best technical solutions for meeting those needs Stay on top of industry trends and ensure the...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. We're looking to expand our team of developers. As a part of our agile team, you'll be working with innovative tools, processes and people to engineer web applications that are distributed and consumed on a massive scale. All positions are in our Waltham office. We are a fun, collaborative, agile work team solving interesting...
Software Engineering/QA
Waltham
Constant Contact is an exciting place to work these days as we continue to define cutting edge technologies in the digital marketing space. Our mobile team has an opportunity for a Principal Android developer to help lead and build phone, tablet, and watch apps in Kotlin. The team is also responsible for Alexa and Google voice apps. What youll do: As a contributor to a cross-functional scrum team, you will develop new features that allow our customers to engage with their customers Collaborate with Product Management, UX, and architects to understand the...
Software Engineering/QA
Waltham
51K Base +Uncapped OTE! Are you looking for a sales career where you can empower small businesses? As an Inside Sales Representative with Constant Contact you will work in an environment with the feel of a startup, but the stability of a global organization. Were seeking energetic, driven, and passionate individuals. You will be converting warm leads into paying customers by coaching and advising small businesses on best in class online marketing practices. What youll do: High volume of outbound calls converting warm leads into paying customers...
Sales & Business Development
Waltham
We are seeking a strong and experienced Software Engineering Manager, reporting directly to the Vice President of Engineering, to lead a team of dedicated software and quality engineers. You and your team will deliver functionality that is critical to the rollout of many of Constant Contacts biggest initiatives. Youll work closely with your teams Product Owner, UX Designer and Scrum Master to ensure successful planning and execution of projects. As a Software Engineering Manager, you will develop the people on your team to help them achieve their career goals while also fostering a culture...
Software Engineering/QA
Waltham
Constant Contact, Inc. helps small businesses and nonprofits connect with their customers, clients, and members. Constant Contact champions the needs of small organizations and provides an easy, affordable way to build successful, lasting customer relationships. Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. As part of the Common Identity team, you would be helping build up the next generation Identity Management Platform using Java. This is an experienced team focused on new development activities. What...
Software Engineering/QA
Waltham
Our Retention Specialists will be responsible for engaging and retaining Constant Contact customers. In this customer-centric role, you will use your exceptional customer support and negotiation skills to demonstrate the value of Constant Contacts products and retain current customers. You will investigate problems, track reasons for cancellation requests, and take ownership of customers concerns to assist them in making the decision to stay. This passion for the customer will help to ensure long-term customer satisfaction. Salary: 17.00 HR plus...
HR, Finance, & Operations
Waltham
The Billing Specialist will be responsible for promptly responding to customer billing inquiries and/or issues via telephone, email, and chat. In addition, this position will support the department by engaging customers to determine how Constant Contact can better meet their needs going forward. Hourly Salary: $17.00 HR Job Responsibilities: Provide support to various Constant Contact departments in regard to Billing issues. Respond promptly to Billing inquiries via telephone, email,...
HR, Finance, & Operations
Waltham
This AnalystSales Operations & Analytics will report to the Sr. Manager of Sales & Marketing Analytics. You will be responsible for working with all levels of management, in a reporting and analytics role to optimize business performance. Working exclusively with our Constant Contact brand you will take a direct role in the compilation and presentation of data for the purposes of forecasting, process improvement, hiring projections, staff development & productivity, and program development within the group. You will use and maintain reporting & dashboards to increase...
Sales & Business Development
Waltham
Constant Contact is striving to lead the industry in Digital Marketing Solutions. We focus on building simple, yet powerful tools that help small businesses achieve their goals while being delighted along the way. As a UX Designer, you will be working on an agile development team focused on helping our customers get the most value from our product. You will collaborate with product owners, developers, researchers, and support staff to understand our customers pain points and provide solutions to overcome these issues. You will improve designs on the current products that we offer in addition...
UX & Design
Waltham
This AnalystSales Operations & Analytics will report to the Sr. Manager of Sales & Marketing Analytics. You will be responsible for working with all levels of management, in a reporting and analytics role to optimize business performance. Working exclusively with our Constant Contact brand you will take a direct role in the compilation and presentation of data for the purposes of forecasting, process improvement, hiring projections, staff development & productivity, and program development within the group. You will use and maintain reporting & dashboards to increase...
Sales & Business Development
Waltham
Endurance is looking for an Administrative Assistant to support the Constant Contact business unit in Waltham, MA. Company culture is very important to us, and we are looking for an enthusiastic and motivated individual with a TON of creativity and ideas to help us create, plan, and execute internal events in our office. Whether its a staff meeting or holiday party, this is NOT a sit-in-a cubicle and answer phones position! This is an exciting opportunity to get immersed in the day-to-day operation of a dynamic, fast-paced and FUN organization! What youll do: Coordinate on/...
HR, Finance, & Operations
1601 Trapelo Road
Waltham, MA 02451

What is it like to work at your company in terms of your culture? 

People are free to be themselves – be creative, think outside the box, wear what they want, be passionate about what they do!
                   

What’s the best way to get a job at Constant Contact?  

All of our open roles are always posted on our career site but we get about 45% of our hires from employee referrals, so if you know someone here, ask them to refer you!

What can someone expect during the interview process?

We usually start with a recruiter phone screen and then, depending on the role, an interview with the hiring manager and a few key folks on the team.  That typically means two on-site interviews.

What can people expect over the course of their career at Constant Contact? 

There is always room to learn and grow within your current role or expand into something new altogether.

Are there any favorite activities that the employees do outside of the office?

The number of employees who support our corporate giving events is something we’re particularly proud of. There are some youth and entrepreneurship-focused charities that we support on an ongoing basis  throughout the year, such as our involvement with More Than Words.  Other employee volunteer initiatives involve a one-day commitment, such as our annual participation in the TUGG Tech Gives Back volunteer day. The spirit of volunteerism is a key element of our  company culture.
                    

What is in your fridge or on tap?

We always have free soda, flavored waters, and juice, along with some beer and wine.  And it seems like every week there’s a free lunch delivered for a team or two in the company.                
                

Do you have any unique benefits or perks? 

We have outstanding benefits for health, wellness and vacation.  Seriously, we do! Fitness Reimbursements, Pet Insurance, Matching gift donations, and tuition reimbursement just to name a few.

Do you have names for your conference rooms?  Is there a theme or explanation behind the names? 

All of our conference rooms are named after local locations or landmarks like Castle Island and Fenway Park in our Waltham office, Estes Park and Pikes Peak in Loveland, Donkey Kong and Mario Bros in SF and Wall Street and Times Square in NYC.
    
 

Lina
Product Training & Customer Operations co-op

 

Why did you choose Constant Contact?

I didn’t know too much about the company prior to applying. However, once I came in to interview, I got to see what the company was like, what the people were like, and learn more about the culture. It sold me.

What did you learn from the co-op program?

I always thought work had to be very serious and stiff, and that’s kind of how I was at the beginning of the internship. But then I learned that you can have a little fun. It makes your experience better and makes your work better because you’re able to build real relationships with people. I’m even able to be friendly with my boss, which I never thought could happen. We’re able to laugh about things but still can be serious when we need to get things done. It’s a great balance.

I also went from organizing webinars to leading my own. In fact, everything that could go wrong did go wrong in the first one I led. I learned to problem-solve on the fly and it ended up going well. I think it set me up to be more successful for the webinars that followed.

 How do you think your experiences here will shape your future and career?

I’m so thankful, even to this day, because the culture and people have been so great. I’m worried that I won’t find another company like this. Everyone is respectful and makes you feel like a part of the team, even as an intern or co-op. I’m taken seriously here and given opportunities to work on big products with different departments. It even allows me to have a say on projects, which I didn’t think I would have coming into this. It really built my confidence in my skills and ideas.

What was the most impactful scenario during your time here?

I’m naturally a shy person and not overly outgoing, but Constant Contact is very big on relationships and offers ways to naturally build those. Some things we’ve done were team meetings, bonding exercises (like a fun Lego team building one), dinners, and more. It made it easy and more comfortable to get to know people.

For example, in the beginning I’d just quietly take notes at meetings. Now, I feel comfortable and empowered to speak up. It also helped me feel comfortable enough to start leading live webinars, which can be intimidating. The relationship-building helped me do better in my job, overall.

Sebastien
Talent Acquisition Co-Op

What did you learn from this program?

It reaffirmed that I’m a big people person because I had to interact with people constantly at work.

I learned how to manage myself with self-directed work. I figured out what steps I needed to take to get the end the result. It was interesting to see how I was empowered to take action on my decisions and make it happen.

My main work experience was in retail, and working here was hugely different. In a professional setting, you have to know how to be accountable for yourself and make sure you show up on time, invest in your day, and manage your workload on your own.

Why did you choose Constant Contact?

I saw your mission and that seemed really cool because I’m from a city that has a ton of small businesses. Our economy thrives off them. So I checked out the website and thought this seemed like a great company to work for.

How do you think your experiences here will shape your future and career?

It gave me more understanding of professionalism, as far as how to communicate and behave and how to get the message across to different people.

I learned that change is always constant and being able to adapt and deal with change is a top skill to learn. Being flexible will help me roll with the punches for both school and work.  

You have to be able to absorb the culture and take it with you wherever you go. You are a spokesperson for the company and culture, even off the clock.

What was the most impactful scenario during your time here?

When I was able to talk to people at Northeastern and say, “Hey, come get my job. I can tell you all about it.” When people were able to ask me what the job is and if they’d be a fit, and I was able to vouch for it and advocate for it, it showed me that I really knew what I was doing. I was able to talk to my peers and confidently say they should come here, this is why it’s awesome, and this is why it helps small businesses and non-profits. To be able to articulate it in a way that interested them was really important.

Dana
Talent Acquisition Co-Op

What did you learn from this program?

Working in talent acquisition (and specifically sourcing) has helped me get out of my shell a little bit more. Reaching out to people who aren’t necessarily looking for a job was hard in the beginning, but when I realized I was playing a valuable role in Constant Contact’s recruiting efforts and was helping candidates change the course of their careers, things became easier. Even though it was a little awkward or difficult for me to reach out to people at first, it helped me become more outgoing throughout the course of my co-op.

After being in retail, I realized that it’s not too different from Constant Contact. It’s all about customer service, and that’s what Constant Contact’s primary focus is. I didn’t realize how many people can be considered “customers” aside from people paying for a product/service. On our team, our customers are our candidates and hiring managers. It’s interesting to see how I was able to apply those same skills to a different customer-base.

Why did you choose Constant Contact?

As the great-granddaughter of immigrants who opened a small grocery store during the great depression, Constant Contact’s mission really resonated with me. Coming to work each day knowing I’m able to have a positive impact on small businesses makes me feel like I’m a part of something special. Also, when I came in to interview, I really connected with the people here which was much different than the other experiences I had during interviews.

How do you think your experiences here will shape your future and career?

Learning how Constant Contact treats people, develops people, and leads people is going to stay with me. From the beginning, I felt like a valued and respected part of the team and moving forward I’m going to do what I can to foster that same kind of environment wherever I go.  My co-op also showed me what good leadership looks like and that it’s possible to be professional, approachable, and fun all at the same time. I hope to use these experiences to nourish a culture of fun and productivity at future opportunities.

What was the most impactful scenario during your time here?

In the beginning, I had no experience in recruiting and wasn’t even sure it was something I could do. But after casually talking to someone on a random bus ride back to Boston from NYC about the company and why I loved working there, my outlook changed. I was able to pique his interest and it ultimately led to him joining our team. I would have never expected to get a hire while traveling, so it showed me that I was able to represent Constant Contact as a great place to work no matter where I was or what I was doing. I realized how passionate I am about Constant Contact and how much I care about the mission. Through that passion, I was able to build my confidence as a recruiter. 

Lauren
Corporate Social Responsibility Intern