When we talk about our Promise, we’re talking about our commitment to helping small businesses and nonprofits succeed. How? Our customers get real results through email newsletters, surveys, events, Facebook promotions, online listings, and more. But it’s not just about the product: we knew our customers wanted to talk to real people when they had a question. And they needed help figuring out the right marketing strategy for their organization. So we made sure it was always just a phone call away, or with network of expert-taught classes and training, their neighborhood. It’s how we smooth our customers’ path to success.
Where it all started
Constant Contact was founded as “Roving Software” in 1995, setting up shop in a cramped attic in Brookline, Massachusetts. Back then, email was usually viewed as just a way for friends to communicate online. But our founders saw what it could be: a valuable marketing tool that would help small businesses level the playing field in the battle against big business.
By 2005, we surpassed 50,000 customers. Fenway Park couldn’t hold a crowd that big.
Just two years later we doubled the 50k mark it had taken us a decade to reach—introducing a second product and taking our company public in the process.
In 2009, Constant Contact reached all-new milestones: A third product (Event Marketing), more customers than ever (250,000), and a second office (Loveland, CO).
The next three years saw more new offices (San Francisco, UK) and powerful new products like Social Campaigns, SaveLocal, and SinglePlatform. To support it all, we ramped up our coaching and support operations, adding online chat, email, and tons of local classes and seminars for face—to—face learning.
In 2014, we unveiled our biggest innovation yet: a powerful new interface designed to be the all-in-one marketing solution. Through it all, we kept to our mission: to empower small businesses and nonprofits to grow customer relationships and succeed.
In 2016, Constant Contact was acquired by Endurance International Group—a deal that brought together two long-standing, successful Massachusetts companies to create a Boston-based public company of significant scale—and one absolutely passionate about helping small businesses succeed.
Today, Constant Contact operates as an Endurance business unit—the largest in its portfolio of brands, which also includes Bluehost, HostGator, and iPage. Endurance offers everything a small business needs to get online and grow online, including web hosting, domains, ecommerce, emarketing, and mobile business tools. We are five million small business customers strong…and growing.
Every day we challenge ourselves to find new ways to deliver on the promise of Endurance’s mission: help small businesses navigate the promise, power, and potential of the web.